Family Office Manager

Search Group Solutions; Boston (MA); Hybrid; USD 80,000 - 120,000; Full time

Job summary

A financial services firm is seeking a Family Office Manager to provide comprehensive accounting and financial services for ultra-high-net-worth families. This role involves onboarding clients, managing relationships, and ensuring accurate financial reporting. Candidates should have a degree in Accounting, CPA certification, and 5-8 years of relevant experience. The position is hybrid, balancing remote work with in-office presence, making it essential for candidates to demonstrate exceptional client service and attention to detail.

Qualifications

• 5-8 years experience working with individual finances and investments.
• General understanding of foundations, trusts, and estate planning.
• Strong knowledge of general ledger, accounts payable, payroll, and income tax.

Responsibilities

• Onboard new clients and set up financial reporting processes.
• Prepare client financial reports and analysis.
• Manage day-to-day client team operations.

Skills

Attention to detail

Client service

Project management

Communication skills

Time management

Education

Degree in Accounting or related field

CPA certification

Job description

We are looking for a Family Office Manager to join our Personal CFO Services area. This position is the primary relationship with clients and advisors and is responsible for serving multiple clients with a variety of family office accounting and financial services.

Responsibilities

Client Accounting Services

• Onboard new clients, set up financial reporting processes and chart of accounts, establish client vendor and household relationships
• Provide core accounting services: journal entries, payroll oversight, investment reporting, and manage/reconcile client data for ultra-high-net-worth families and related entities
• Research and resolve issues or discrepancies with clients statements
• Prepare client financial reports and analysis for individuals and related entities
• Monitor and coordinate cash management
• Support other client teams with review of reconciliations and final reports
• Prepare year-end reporting of 1099s
• Maintain tracking of charitable contributions, gifts, basis, and other items
• Review and approve client bill pay processing
• Sync and reconcile bill payment account, research, and resolve discrepancies
• Generate and compile client bill payment reports

Client Relationship Management

• Primary day-to-day contact for client communications, project management, problem identification and resolution across multiple simultaneous client relationships
• Develop client meeting material and lead meetings, as needed
• Respond to inquiries from clients advisors (wealth, CPAs, attorneys, etc)
• Provide financial data analysis related to client tax, estate, and charitable planning
• Handle special projects as needed

Management

• Day-to-day management/oversight of client team
• Train new employees on policies and procedures
• Oversight and accountability for team output

Requirements

• Outstanding attention to detail and accuracy
• Passion for exceptional client service
• Positive and professional demeanor
• Ability to adhere to strict process, control and confidentiality standards
• Degree in Accounting or related field
• CPA certification and experience in public accounting
• Minimum 5-8 years experience working with individual finances and their investments
• General understanding of foundations, trusts and estate planning, and their related tax treatments
• Strong general ledger, accounts payable, payroll, income tax, investment and banking working knowledge
• Must have a proven track record of working in a dynamic, fast-paced environment, requiring a high level of attention to detail while maintaining focus on the big picture
• Strong prioritization, time management, project management and organizational skills.
• Ability to handle and respond to multiple client and department demands in a timely manner.
• Exceptional communication skills, both written and spoken with an understanding of professional services and client service

Location

Expectations is this individual to work in a hybrid capacity