Family Brand Sales Leader | Growth & Coaching

Carter's Inc.; Smithfield (NC); On-site; USD 52,000 - 86,000; Full time

Benefits offered by this job

Health benefits

Discount program

Education program

Paid time off

Parental leave

Development programs

Job summary

Carter’s Inc. in Smithfield, NC is seeking a Full Time Sales Manager to be the first face of the brand for families. You will greet customers, explain product features, and help prepare families for everyday moments from preemie to size 14. This role emphasizes leadership, inclusivity, and strong customer focus.

You will coach team members, drive sales across channels, and uphold safety and operational standards while delivering an exceptional shopping experience for every family.

Qualifications

• Minimum high school diploma or GED required.
• Experience in retail sales and leadership preferred.
• Excellent communication and customer-service focus.

Responsibilities

• Become brand expert and help families choose products.
• Welcome customers and explain product features and benefits.
• Lead store team and model exceptional service.
• Coach others and drive omni-channel sales.
• Ensure safe, inclusive environment and uphold standards.

Skills

Leadership

Customer service

Communication

Multitasking

Education

High school diploma or GED

Tools

Outlook

Excel

Web navigation

Job description

Carter’s Inc. in Smithfield, NC is seeking a Full Time Sales Manager to be the first face of the brand for families. You will greet customers, explain product features, and help prepare families for everyday moments from preemie to size 14. This role emphasizes leadership, inclusivity, and strong customer focus.

You will coach team members, drive sales across channels, and uphold safety and operational standards while delivering an exceptional shopping experience for every family.