Family Engagement Coordinator

ADP, Inc.; Omaha (NE); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Casual work environment

Excellent benefits

Work-from-home flexibility

9 holidays off per year

Summer Fridays

Training opportunities

Job summary

Nebraska Early Childhood Collaborative is seeking a Family Engagement Coordinator in Omaha to lead and supervise Family Engagement Specialists, strengthening family partnerships in the Early Head Start program.

You will coach staff, oversee training, and ensure services align with program standards while promoting a collaborative, strengths-based approach across education, health, and community partners.

Qualifications

• High school diploma or equivalent; bachelor's degree preferred in related field.
• NHSA Family Service Certification within one year.
• Minimum four years of experience providing social work or related services to families and children.
• Prior management/supervisory experience preferred.
• Valid driver's license and automobile insurance required.
• Knowledge of Head Start regulations and family engagement practices.

Responsibilities

• Provide direct supervision, coaching, and ongoing support to Family Engagement Specialists.
• Conduct bi-monthly supervision meetings focused on case management practices, family engagement strategies, documentation, and professional growth.
• Support onboarding, training, mentoring, and professional development of family engagement staff.
• Provide FES coverage and caseload management during times of staff transition or leaves of absence.
• Monitor workload, caseloads, service coordination, and completion of required documentation.
• Promote a collaborative team culture focused on partnership, respect, and continuous improvement.
• Support staff in developing authentic, trusting relationships and Family Partnership Agreements with families enrolled in Early Head Start.
• Ensure family engagement practices are strengths-based and responsive to family culture, priorities, and goals.
• Assist staff in identifying and addressing barriers that impact family well-being.
• Ensure family engagement services are implemented in accordance with Head Start Program Performance Standards, program policies, and procedures.
• Monitor documentation, case notes, family records, referrals, and follow-up activities for accuracy and completeness.
• Collaborate with education, health, mental health, disabilities, enrollment, and leadership teams to support comprehensive services for children and families.
• Participate in team meetings and program initiatives.
• Identify staff training needs and support development of training opportunities.
• Stay current on Head Start regulations, early childhood best practices, and family support strategies.
• Perform other duties as needed.

Skills

Leadership

Coaching

Communication

Partnership development

Staff supervision

Case management

Education

Bachelor's degree in related field

NHSA Family Service Certification

High school diploma or equivalent

Tools

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Family Engagement Coordinator

Full Time Administrative Omaha, NE, US

4 days ago Requisition ID: 1234

About NECC:

Nebraska Early Childhood Collaborative is a nonprofit that supports parents and childcare providers by giving them the resources they need to give children the education they deserve. Our programs and services reach more than 500 childcare business owners in Nebraska, creating impact for children, families, and communities across the state.

What it's like to work here:

NECC provides its employees with a casual work environment (no traditional dress code policies here!), excellent benefits, and all the technology and tools needed to do the mission-focused work that we do. We know that to best serve our mission, our employees need a healthy work-life balance. We provide work-from-home flexibility, 9 holidays off per year, a lengthy winter break, plus Summer Fridays. (Be sure to ask about Summer Fridays during your interview - they're awesome!) Since we're all about children here, we encourage creativity, learning, and fun in the workplace! We hold frequent employee events as well as multiple training and development opportunities throughout the year. Ultimately, NECC is a forward-thinking organization that hires mission-driven people who are dedicated to using their various talents to serve families and children in our community; we hope you'll be one of them.

About the job:

The Family Engagement Coordinator provides leadership, supervision, coaching, and support to Family Engagement Specialists (FES) who partner with families enrolled in the Early Head Start program. The Family Engagement Coordinator ensures that the FES build meaningful relationships with families, coordinating comprehensive services, strengthening family partnerships, and promoting family well-being, parent leadership, and self-sufficiency. They also support continuous improvement efforts and consistent implementation of family engagement practices across the program.

Duties include:

• Provide direct supervision, coaching, and ongoing support to Family Engagement Specialists.
• Conduct bi-monthly supervision meetings focused on case management practices, family engagement strategies, documentation, and professional growth.
• Support onboarding, training, mentoring, and professional development of family engagement staff.
• Provide FES coverage and caseload management during times of staff transition or leaves of absence.
• Monitor workload, caseloads, service coordination, and completion of required documentation.
• Promote a collaborative team culture focused on partnership, respect, and continuous improvement.
• Support staff in developing authentic, trusting relationships and Family Partnership Agreements with families enrolled in Early Head Start.
• Ensure family engagement practices are strengths-based and responsive to family culture, priorities, and goals.
• Assist staff in identifying and addressing barriers that impact family well-being.
• Ensure family engagement services are implemented in accordance with Head Start Program Performance Standards, program policies, and procedures.
• Monitor documentation, case notes, family records, referrals, and follow-up activities for accuracy and completeness.
• Collaborate with education, health, mental health, disabilities, enrollment, and leadership teams to support comprehensive services for children and families.
• Participate in team meetings and program initiatives.
• Identify staff training needs and support development of training opportunities.
• Stay current on Head Start regulations, early childhood best practices, and family support strategies.
• Perform other duties as needed.

About you:

We are looking for the following qualifications:

• High school diploma or equivalent required; bachelor's degree in social work, psychology, public administration, or related field preferred; and
• NHSA Family Service Certification required within one year for employees without a college degree; and
• Minimum four years of experience providing social work or related services to families and children; and
• Prior management/supervisory experience preferred; or
• An equivalent combination of education and experience sufficient to successfully perform the job duties and responsibilities
• Valid driver's license and automobile insurance required.
• Knowledge of available local, state, and federal human services programs.
• Ability to work with families and children from various backgrounds.
• Knowledge of the principles and best practices of family engagement.
• Knowledge of evidence-based child development principles and best practices.
• Ability to communicate effectively (both written and verbal) with families and staff.
• Strong interpersonal and relationship building skills.
• Knowledge of methods to handlesuspected or known child abuse and neglectcases in compliance with applicable federal,state, local, and tribal laws.
• High degree of discretion when dealing with sensitive situations or confidential information.
• Proficiency in Microsoft Office products such as Word, Excel, and Outlook.
• Ability to work individually as well as collaboratively in a team environment.

***An equivalent combination of education, work experience, and lived experience will be considered if the above qualifications aren’t fully met, so long as that combination is sufficient to successfully perform the duties and responsibilities of the job.

Nebraska Early Childhood Collaborative provides equal employment opportunities to all employees and applicants and prohibits discriminatory hiring practices. We are committed to the equal treatment of all employees and applicants and will not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy, gender identity/expression, and sexual orientation), age, disability, veteran status, parental status, genetic information, or any other characteristic protected by federal, state, or local laws.