Family Engagement & Case Management Specialist

Iris Family Support Center; South Bend (IN); On-site; USD 42,000 - 56,000; Full time

Job summary

Iris Family Support Center in South Bend, IN is seeking a Family Engagement Specialist to provide structured, goal-oriented services in home, community, and office settings. The role supports families toward stabilization and child safety, using evidence-based practices and delivering services across multiple settings.

The position requires managing a caseload, completing intakes and assessments, coordinating with partners, and maintaining detailed documentation while ensuring fidelity to models

Qualifications

• Bachelor's degree in human services, social work, education, or related field.
• Minimum one year of full-time experience in home management or childcare is preferred.
• Strong communication and trauma-informed practice required.

Responsibilities

• Maintain a caseload to meet productivity requirements.
• Provide intake, assessments, safety planning, and case management services.
• Deliver home-based, office-based, and community-based services.
• Collaborate with courts, DCS, probation, and guardians ad litem as needed.
• Document assessments, progress notes, and monthly reports timely.

Skills

Communication

Relationship Building

Trauma-Informed Care

Client Engagement

Crisis Intervention

Time Management

Cultural Competency

Education

Bachelor’s degree in human services

One year of relevant experience

Job description

Iris Family Support Center in South Bend, IN is seeking a Family Engagement Specialist to provide structured, goal-oriented services in home, community, and office settings. The role supports families toward stabilization and child safety, using evidence-based practices and delivering services across multiple settings.

The position requires managing a caseload, completing intakes and assessments, coordinating with partners, and maintaining detailed documentation while ensuring fidelity to models