Family Court Operations Supervisor II

Superior Court of California, County of San Francisco; San Francisco (CA); On-site; USD 108,000 - 131,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Retirement plan

Paid vacation

Sick leave

Floating holidays

Holiday pay

Deferred compensation

Job summary

Superior Court of California, County of San Francisco, invites qualified applicants for the Court Supervisor II (Unified Family Court Division) in San Francisco, CA. The role oversees a court support unit, coordinates workflows, and ensures accurate timekeeping and staffing coverage in a fast-paced environment.

Five+ years in administrative roles within a legal or court setting is typical, with leadership experience preferred.

Qualifications

• Five or more years of increasingly responsible experience performing a variety of administrative and/or clerical functions in a legal or court environment.
• Preferably, one of those five years should include scheduling, organizing, and directing the work of other employees, and/or be in a recognized leadership role.

Responsibilities

• Independently completes assigned tasks, demonstrating thorough knowledge of procedures and sound judgment.
• Plans, organizes, coordinates, supervises, and evaluates the work of a court support unit.
• Maintains a positive and productive work environment. Identifies and removes barriers affecting staff morale.
• Plans and implements staff training.
• Conducts regular performance evaluations for assigned staff.
• Assigns and adjusts daily workloads and schedules to ensure adequate coverage and timely completion of tasks, including managing absences, vacation requests, and emergent staffing needs.
• Monitors and approves employee timekeeping records; enforces attendance policies; ensures staff adhere to work schedules.
• Identifies performance issues and meets with individual employees to directly discuss the performance issues. When necessary, initiates disciplinary action (e.g., prepares disciplinary reports and corrective action memos).
• Assists with the selection of new employees.
• Responds to employee grievances and complaints.
• Updates and maintains office procedural and training manuals.
• Assists with the development and implementation of organizational goals, objectives, new work procedures, and policies for the Court.
• Monitors the effectiveness and results of unit operations.
• Assists with the preparation of a wide variety of reports, plans, and proposals.
• Provides excellent customer service to court customers. Provides clear and concise explanations of complex procedures. Effectively addresses customer issues and complaints.

Skills

Supervision

Training

Customer service

Program planning

Legal terminology

Job description

Superior Court of California, County of San Francisco, invites qualified applicants for the Court Supervisor II (Unified Family Court Division) in San Francisco, CA. The role oversees a court support unit, coordinates workflows, and ensures accurate timekeeping and staffing coverage in a fast-paced environment.

Five+ years in administrative roles within a legal or court setting is typical, with leadership experience preferred.