Family Counselor / Case Worker

Good Shepherd Services; New York (NY); On-site; USD 50,000 - 55,000; Full time

Job summary

Good Shepherd Services in Brooklyn, NY seeks a Social Worker/Case Worker to provide home-based, intensive counseling using the SBC framework for a caseload of eight families. The role emphasizes strength-based and trauma-informed practice to support child welfare goals.

Reporting to the Social Work Supervisor, the position is 35 hours per week, non-exempt, with eligibility for collaboration across ACS and partner services; evening availability is required to accommodate family schedules.

Qualifications

• Bachelor’s degree required; fields include Social Work, Human Services, Psychology, Sociology or related areas.
• Experience in child welfare is preferred.
• Strong organizational, interpersonal, and counseling skills are essential.
• Ability to work at least two evenings per week to accommodate families’ schedules.
• Commitment to strength-based, trauma-informed practice with youth and families.

Responsibilities

• Provide home-based and on-site individual, family, and group counseling, plus short-term crisis intervention for eight designated families.
• Engage families promptly after referral; participate in ACS Child Safety Conferences when needed.
• Implement Solution-Based Casework (SBC) with assessments, action plans, documentation, and outcomes.
• Collaborate with ACS, schools, medical and mental health clinics, and other resources to support families.

Skills

Counseling skills

Interpersonal skills

Organizational skills

Evening availability

Education

Bachelor’s degree in Social Work or related field

Job description

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The Brooklyn Transitions Program is a specialized borough-wide prevention program for families challenged by substance use and/or mental health issues. The Social Worker/Case Worker provides home-based, intensive, strength-based, comprehensive services using the Solution-Based Casework (SBC) framework.

Reports To: Social Work Supervisor
Location: 503 5th Avenue in Brooklyn, NY
Hours: 35 hours, Non- Exempt
Salary: $50,000 - $55,000 Annually Based On relevant post graduate experience

Our superstar candidate is:

• Passionate about providing high quality services to families in child welfare
• A lifetime learner, continuously developing their clinical skills
• Dedicated to modeling strength-based, trauma-informed practice with families and colleagues.
• Culturally humble with a commitment to the Good Shepherd Services mission, vision, and values

Major Duties:
Direct Work with Families

• Provide home-based and on-site individual, family, and group counseling, as well as short-term crisis intervention, including advocacy and outreach for designated caseload of eight (8) families.
• Engage families immediately upon referral, at times participating in Administration for Children’s Services (ACS) Child Safety Conferences.
• Implement and integrate the principles and procedures of Solution-Based Casework (SBC): assessment, family and individual level outcomes, action plans, and documentation and celebration.
• Handle case-related crises with professionalism, urgency, and care, including incidents involving reports to the State Central Registry.
• Conduct screenings and assessments for substance use, mental illness, and child safety and well-being, including assessing caregiver capacity, home environment and conditions, discipline methods, etc.
• Integrate the practices of SBC into every counseling session.
• Ensure that every child has been seen and properly assessed every month.
• Meet appropriate case work contacts for each phase of treatment: Initial, Baseline, and Stabilization.
• Represent participant needs, concerns, and perspectives at all required ACS and GSS meetings and trainings.

Administrative and Advocacy Role

• Collaborate closely with ACS, alcohol and other drug treatment providers, schools, medical and mental health clinics, and other resources serving family members.
• Provide consultation to and collaborate with Family Workers as needed to ensure high quality services to families.
• Collaborate with ACS Family Services Unit (FSU) staff, Family Court Legal Services (FCLS) staff and other service providers in making safety and treatment decisions.
• Attend and participate in Family Court hearings for families involved with ACS FSU.
• Facilitate referrals to alcohol and substance abuse treatment facilities, mental health treatment providers, and other service providers, including escorts to appointments as needed.
• Actively participate in Clinical Diagnostic Team meetings (CDTs) to provide case information, updates, and assessments in order to obtain recommendations for continued case practice or case termination.
• Participate in case consultation, continued SBC training, and the SBC certification process.
• Prepare and maintain FASP documentation, monthly statistical reports, and case work notes in adherence with agency policy.
• Provide Court reports as needed to inform as to families’ progress or lack of progress in achieving outcomes.
• Maintain appropriate utilization of state and city databases including PROMIS and Connections, as well as other agency databases as needed.

Qualifications:

• Bachelor’s degree required, (Social Work, Human Services, Psychology, Sociology, Counseling or other humanities degrees will be considered.
• Child welfare experience preferred
• Must have strong organizational, interpersonal, and counseling skills
• Must be able to work at least 2 evenings per week to accommodate working families’ schedules
• Must have strong inquiry skills and ability to seek and share internal and external best practices
• Must have a commitment to work from a strength based, trauma-informed & youth and family development perspective