Family Connects NJ - Program Support Specialist

The Cooperative; Camden, Northern (NJ, KY); Hybrid; USD 49,000 - 51,000; Full time

Benefits offered by this job

Id Theft & Legal Services

Pet Insurance

Critical Illness and Accident Plan

Free AAA Basic Membership

Generous Paid Time Off

10 Paid Holidays

Staff Development

Tuition Reimbursement

Employee Assistance Program

Flexible Spending Account

Dependent Care Account

401K – The Cooperative contributes 4%

Summer Flex

Hybrid Work Schedule

Job summary

The Cooperative is seeking a Family Connects NJ - Program Support Specialist to join our team across Burlington, Atlantic/Cape May, Camden, Cumberland/Salem, and Gloucester counties. This full-time role offers a salary of $49,000–$51,000 with a robust benefits package.

Responsibilities include non-clinical support, information management for the FCNJ Nurse Supervisor and RNs, and outreach to enroll families.

Qualifications

• Good team player.
• Excellent organizational and interpersonal skills.
• Skilled in all Microsoft Office Products.
• Valid driver’s license, car, and current insurance policy.

Responsibilities

• Contribute to equity and continuous quality improvement aligned with the agency's mission, goals, and advancement.
• Cross-collaborate with staff, leaders, and board members to foster information sharing and collaboration.
• Routinely disseminate information, presentations, trainings, and learning opportunities for internal staff.
• Participate in staff development opportunities to increase skill development and program goals.
• Outreaches and enrolls families in the FCNJ program.
• Schedule FCNJ RN visits with clients as needed.
• Organize forms and maintain program materials and handouts.
• Make reminder/outreach calls for client visits as requested.
• Make post-visit calls with clients served as requested.
• Compile resources and participate in community outreach activities as delegated by the supervisor.
• Contribute to the team effort.
• Perform other duties as assigned.

Skills

Team player

Organizational skills

Interpersonal skills

Microsoft Office proficiency

Tools

Microsoft Office

Driver's license

Job description

All Jobs > Family Connects NJ - Program Support Specialist

Family Connects NJ - Program Support Specialist
Burlington; Atlantic/Cape May; Camden; Cumberland/Salem; Gloucester, NJ

Multiple Full Time Positions in - Burlington, Atlantic/Cape May, Camden, Cumberland/Salem, and Gloucester counties

40 hours per week

Salary Range -$49,000 - $51,000

ELIGIBLE FOR BENEFITS

For over 40 years, The Cooperative has been at the forefront of developing innovative strategies in maternal and child health care. We work to improve the region’s health by educating communities, advocating for system improvements, and engaging with stakeholders. The Cooperative is a private, nonprofit 501(c)(3) coalition of healthcare professionals and consumers licensed by the New Jersey Department of Health as the maternal and child health consortium serving the seven counties of South Jersey.

The Cooperative is an equal employment opportunity employer. We welcome and encourage all qualified candidates to apply for employment with our agency without regard to abilities, age, race, ethnicities, gender identities, sexual orientations, religious and political beliefs, socio economic status, educational levels, military/veteran status, or any other characteristics.

Disclaimer:

This job description does not encompass all duties and is not intended to provide an exhaustive list of responsibilities, duties, or tasks. However, it provides a general overview of the job expectations.

The Cooperative offers a competitive benefit package:

• Id Theft & Legal Services
• Pet Insurance
• Critical Illness and Accident Plan
• Free AAA Basic Membership
• Generous Paid Time Off
• 10 Paid Holidays
• Staff Development
• Tuition Reimbursement
• Employee Assistance Program
• Flexible Spending Account
• Dependent Care Account
• 401K – The Cooperative contributes 4% after one year of work anniversary

Our biggest perk “Summer Flex” and Hybrid Work Schedule

General Summary:

The FCNJ Program Support Specialist enhances program effectiveness by performing non-clinical duties and providing information management support to the FCNJ Nurse Supervisor and FCNJ Registered Nurses.

Essential Functions:

• Contribute to the Cooperative’s commitment to equity and continuous quality improvement that aligns with the agency’s mission, goals, and advancement.
• Effectively cross-collaborate with agency staff, leaders, and board members to foster a comprehensive approach of information sharing, working committees, and collective representation.
• Routinely disseminate relevant information, presentations, trainings, and learning opportunities for internal program and agency staff.
• When applicable, will participate in relevant staff development opportunities (training, summits, conferences, etc.) to increase skill development, elevate program goals, and engage staff members with timely key learnings.
• Outreaches and enrolls families in the FCNJ program.
• Schedule FCNJ registered nurse visits with clients as needed.
• Performs program support tasks such as organizing forms, maintaining program materials and educational handouts.
• Makes reminder and outreach calls for client visits as requested by the nurse supervisor and registered nurse.
• Makes post visit calls with clients served as requested.
• Compiles a variety of resources. May participate in community outreach activities such as distributing program brochures and retrieving client referrals as delegated by the supervisor.
• Contributes to the team effort.
• Performs other duties as assigned.

Requirements

• Good team player.
• Excellent organizational and interpersonal skills.
• Skilled in all Microsoft Office Products.
• Valid driver’s license, car, and current insurance policy.

Physical Requirements:

• Must be able to see to read documents and hear well enough to communicate with others.
• Must be able to write, type on a computer, and use a phone.
• Must be able to operate a motor vehicle.
• Must be able to lift up to 10 pounds.
• Additional requirements to be determined with input from Director and HR.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travels regularly to sites where traffic, weather, and other environmental conditions may be encountered; otherwise works in a climate-controlled professional office environment generally free from hazards and other adverse working conditions or remote home location.

Health and Wellness:

Our hospital partners require up-to-date vaccinations which include MMR immunity, Varicella immunity, and PPD testing. You may be required to provide vaccination record, obtain bloodwork to verify titers, and other testing to comply with hospital requirements.