Family Concierge & Home Operations Lead

Sage Haus, LLC; Norwalk (CT); On-site; Full time

Job description

Job Title: House Manager & Family Assistant

Location: Norwalk, CT 06855

Employment Type: Part time (25–35 hours/week, 25h guaranteed)

Schedule: Monday–Friday, flexible start and end times

Compensation: $32–38/hour, based on experience

Start Date: May 2026

Requirements

• Maintain a smoke-free environment
• Reliable transportation (mileage reimbursement provided)
• CPR certification (or willingness to obtain)
• Ability to travel with the family (passport required)

Who You Are / What We’re Looking For

You’re the kind of person who brings calm to the chaos — emotionally steady, adaptable, and able to roll with the punches. We’re looking for someone who is naturally proactive, always thinking one step ahead and taking initiative. You thrive on creating systems that make everything flow more smoothly, and you love that feeling of efficiency when everything is in its place. You’ve got a sunny, positive energy that can lift up a room, and you’re always ready to bring your best to the table. While you’re full of warmth and care, you also know when to set professional boundaries and take responsibility for what needs to get done. You’re detail‑oriented and meticulous about keeping everything in order, but you’re also flexible and open‑minded. We want someone who enjoys being a part of a team and is excited about making life easier for the family. A long‑term commitment is key, as we want someone who’s willing to grow with us as our family evolves. If you’re a self‑starter who loves creating order and enjoys a fun, busy household, you’ll fit right in with us!

Key Responsibilities

Household Management & Organization

• Maintain household organization systems (closets, storage, pantry, toys)
• Reset and tidy rooms daily; maintain overall neatness, ensure home is prepped for cleaning services
• Conduct seasonal swaps (clothing, décor, bedding, etc.)
• Prepare for family events, holidays, and guest stays
• Support packing/unpacking for travel or seasonal transitions
• Prepare and coordinate donation drop offs and pick ups
• Supervise or coordinate with service providers/vendors (e.g., handymen, cleaners, landscapers)
• Load/unload dishwasher, wipe surfaces, vacuum high traffic areas
• Maintain indoor plant

Family Support & Child Assistance

• Assist with school/activity pick‑ups or drop‑offs
• Light supervision, playtime, and occasional backup childcare
• Prep backpacks, clothing, and snacks for school
• Help with child‑related laundry and errands
• Manage child supplies i.e. milk, diapers, wipes
• Assist with management and storage of outgrown clothes and toys

Inventory Management & Errands

• Track and restock pantry, fridge, toiletries, household supplies
• Create and manage running household supply lists
• Coordinate and manage household orders (Amazon, Costco, Target, etc.)
• Run errands: grocery shopping, returns, dry cleaning, gift shopping
• Handle package pickup, mail sorting, and deliveries
• Recharge lights, lamps, and accessories

Meal Planning & Preparation

• Plan and prep healthy meals/snacks for adults and/or kids
• Pack school lunches and batch‑cook weekly meals (2x weekly)
• Meal prep (prep ingredients) a couple of dinners a week, that the family can cook
• Shop for groceries and meal‑related items
• Follow dietary needs and family preferences (protein forward diet)
• Clean kitchen post‑prep and manage kitchen tidiness

Laundry & Linen Care

• Wash, dry, fold, hang and organize family laundry (e.g., clothing, bedding, towels)
• Manage linens: rotate bedding, refresh towels, restock essentials
• Keep laundry areas tidy and well‑stocked with supplies
• Handle special care for delicates or uniforms

Pet Care

• Feed cats and replenish water
• Clean litter box 1x weekly
• Schedule and coordinate vet
• Keep pet supplies stocked and organized

Vehicle Management

• Schedule and oversee maintenance, oil changes, and inspections
• Ensure vehicles are fueled, cleaned, and organized
• Track registration, insurance, and service schedules

Vendor & Property Oversight

• Schedule and supervise service providers (cleaners, contractors, landscapers)
• Research and coordinate repairs, maintenance, and quotes
• Manage routine upkeep
• Oversee outdoor spaces and seasonal maintenance needs
• Serve as primary contact for vendors or guests

Deep Cleaning & Special Projects

• Maintain and refresh specific zones (entryways, garage, mudroom, front porch)
• Clean humidifiers, washing machines, and air purifiers monthly
• Organize special projects: toy storage and rotation, seasonal decorations, gear rotation

Administrative & Personal Assistant Support

• Help with travel planning, scheduling, and logistics
• Help managing family calendars and reminders
• Assist with coordination of events, appointments, and guest prep