Family Coach - Permanent Supportive Housing

Metropolitan Family Services; Chicago (IL); On-site; USD 44,000 - 50,000; Full time

Benefits offered by this job

Medical Coverage

Dental Coverage

Vision Coverage

HSA contributions

Teladoc services

401K with employer match

Job summary

Metropolitan Family Services is hiring a full-time Family Coach at the Calumet Center in Chicago. The role focuses on empowering families through collaborative goal setting, using trauma-informed practices and family-centered coaching.

Responsibilities include completing intakes, tracking progress in HMIS, and coordinating regional events to address housing, transportation, and educational needs. The position requires a high school diploma, 2+ years of case management experience, and mobility

Qualifications

• Demonstrated ability to render adequate service to clients and to organize and manage job efficiently.
• Requires mobility to work with community-based caseload.
• Ability to maintain assigned community and home-based services.
• Ability to work effectively with diverse individuals and groups.
• Must be highly organized and knowledge of Excel to track data.

Responsibilities

• Work with the full family in a collaborative manner to help, motivate, and inspire individual and family goal setting.
• Provide services according to values and principles for family centered coaching.
• Complete intakes and monitor family goals and activities.
• Monitor senior assessments and referrals.
• Provide follow up to ensure family goals are progressing or achieved.
• Coordinate events and activities within the region to meet client needs.
• Address housing related issues including referrals from Property Management.
• Record family progress in HMIS and case files.
• Handle emergency and crisis situations with residents.

Skills

Mobility to work with community-based

Excel data tracking

Diverse population experience

Strong organizational skills

Education

High School Diploma or equivalent

Bachelor's degree in social work or related field

Tools

Excel

Job description

If asked to describe the culture at Metropolitan Family Services, we could do that in one word. COMMUNITY! Reflected in both our internal culture as well as through the services we provide, community is at the heart of all we do. Metropolitan Family Services (MFS) empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. Are you looking to have an impact on more than just a company’s bottom line? Then we’d love to hear from you!

We are now hiring for a full-time Family Coach at our Calumet Center!

Salary

• The average starting salary for this position will fall in the range of $44,000 and $49,500 annually. Where candidates fall in this range will be based on skill and experience level.

Essential Job Functions

• Works with the full family in a collaborative and supportive manner to help, motivate, and inspire individual and family goal setting while allowing the family to drive the work.
• Have a deep respect for a family’s expertise, which is fundamental to establishing trust.
• Help the family to identify strengths and then work with the families to utilize these strengths and build others.
• Use of trauma informed practices.
• Provides services according to values and principles for family centered coaching.
• Completes the intakes and monitors family goals and activities.
• Completes senior assessments and monitors goals, activities, and referrals.
• Provides follow up to ensure family goals are progressing or achieved.
• While using a family-centered approach, services should focus on addressing the following areas: Foster Economic Independence; Increase Earning Power; Support Academic Achievement; Enhance Stability and Quality of Life.
• Coordinates events and activities within the region to meet client needs and engage individuals, seniors, households in services.
• Addresses housing related issues including lease compliance referrals from Property Management.
• Assists families with meeting site-based requirements and CHA work requirements.
• Provides support services including transportation, childcare assistance, clothing and uniform assistance.
• Records family progress in HMIS and case files.
• Handles emergency and crisis situations with residents.
• Works within contract, grant, and program requirements including meeting timelines and reporting requirements.
• Utilizes a team approach and works with other program staff in the planning and implementation of services.
• Takes increasing responsibility for own professional development, utilizing supervision and other developmental opportunities within and outside the agency to enhance skills and understanding.
• Works effectively with diverse staff and service populations. Accountable for providing exception customer service.
• Other duties as assigned.

KNOWLEDGE, SKILLS And ABILITIES

• Demonstrated ability to render adequate service to clients and to organize and manage job efficiently.
• Requires mobility to work with community-based caseload.
• Ability to maintain assigned community and home-based services.
• Ability to work effectively with diverse individuals and groups.
• Must be highly organized and knowledge of Excel to track data.

Qualifications

• High School Diploma or equivalent, required.
• 2+ years' experience in case management, which includes the coordination of services and housing needs, required.
• Bachelor's degree in social work or related field from an accredited college or university, preferred.
• Bilingual preferred.

Additional Requirements

• Satisfactorily pass all relevant screenings and criminal background checks.

Transportation/Travel Requirements

• Driving for work required with a personally owned vehicle. Travel between sites required.

Physical Demands

• While performing the essential duties of this job, the employee is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle and operate objects or controls, and occasionally stand, bend, stretch, stoop, kneel and crouch. The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing and viewing a computer terminal.

Metropolitan Family Services puts our people first with a top-of-the-line benefits package. Find out more by clicking here!

Some Highlights Include

• Medical Coverage, Dental Coverage, and Vision Coverage.
• Metropolitan Family Services contributions of $2,000 to individual, and $4,000 to family, HSA accounts, pro-rated to your benefits start date.
• FREE General Medicine and Behavioral Health Teladoc services provided to all team members.
• Ascensus 401K plan services with a 4% employer match, vested at 100% on day one of eligibility.

And so much more! Make sure you click here to see the full suite of benefits offered!

More About Us

Metropolitan is Illinois' first comprehensive human services agency and reaches more than 122,970 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs, and DuPage County with services promoting education, economic stability, emotional wellness, and empowerment.