Family-Centered Support Counselor | Crisis & Case Management

Ultipro; Temecula (CA); On-site; USD 31,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, vision

5 weeks PTO

11 paid holidays

Long-term disability

Family leave

Life insurance

Scholarship opportunities

Professional development

Job summary

Seneca Family of Agencies seeks a Support Counselor to provide family-centered mental health counseling, crisis intervention, and case management for youth and families. The role operates within a multi-disciplinary team and offers trauma-informed care in homes, schools, and community settings.

Responsibilities include coordinating with families, linking to community resources, and ensuring accurate documentation.

Qualifications

• Bachelor’s degree or higher (or equivalent experience in social services).
• 1 year of applicable experience with youth or families (Associate degree path).
• 2+ years of applicable experience may substitute for a Bachelor’s degree.
• Experience in mental health, trauma-informed care, or wraparound services preferred.

Responsibilities

• Provide counseling and case management for enrolled youth and families.
• Support connections to natural supports and community resources.
• Deliver crisis intervention and mental health services at homes, schools, and community sites.
• Attend treatment reviews, staff meetings, and IEP meetings when needed.
• Complete notes, documentation, and service tracking as required.
• Assist with transportation planning for school, therapy, and court hearings.
• Participate in team meetings, trainings, and supervision; follow crisis protocols.

Skills

Counseling

Case management

Crisis intervention

Youth services

Education

Bachelor's degree

Associate degree or equivalent

High School Diploma/GED + 2 years' experience

Job description

Seneca Family of Agencies seeks a Support Counselor to provide family-centered mental health counseling, crisis intervention, and case management for youth and families. The role operates within a multi-disciplinary team and offers trauma-informed care in homes, schools, and community settings.

Responsibilities include coordinating with families, linking to community resources, and ensuring accurate documentation.