Family-Centered Funeral Sales Consultant

Sci Corp; Chalmette (LA); On-site; USD 50,000 - 100,000; Full time

Job summary

Sci Corp in Chalmette, LA, is seeking a sales-focused professional to lead generation and family relationship-building activities. You will prospect, obtain referrals, and network to deliver value to families served.

The role requires strong customer service or sales experience, flexibility to work evenings/weekends, and the ability to drive and obtain licenses as needed. Compensation ranges from $50,000 to $100,000 with performance-based upside.

Qualifications

• High school diploma or equivalent is required.
• 1-2 years of college or equivalent education/experience is preferred.
• 1-2 years of customer service or sales industry experience preferred.

Responsibilities

• Holds self-accountable for prospecting a minimum of 1-2 hours each day
• Obtains referrals from families served by the location
• Networks and builds community and civic relationships
• Explains and presents presentations to families served and referred families
• Maintains and tracks activity levels to ensure productivity
• Responds to client inquiries in a timely, respectful, sensitive and professional manner
• Connects with families through listening, honest communication and genuine concern
• Develops an understanding of each family’s unique needs and offers solutions that provide value to them
• Stays in touch with families to ensure satisfaction
• Prepares for all appointments and performs all procedures with professionalism and attention to detail
• Follows through on all customer problems and requests
• Builds trust-based relationships to earn the right to ask for referrals
• Earns the right to gain referrals to offer protection to protect family members, and the family’s relatives and friends, by educating them on the benefits of pre-planning
• Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future
• Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service
• Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales
• Shares family concerns with rest of the SCI team

Skills

Customer service

Sales experience

Empathy

Communication

Education

High school diploma or equivalent

1-2 years of college

Tools

Computers

Software knowledge

Job description

Sci Corp in Chalmette, LA, is seeking a sales-focused professional to lead generation and family relationship-building activities. You will prospect, obtain referrals, and network to deliver value to families served.

The role requires strong customer service or sales experience, flexibility to work evenings/weekends, and the ability to drive and obtain licenses as needed. Compensation ranges from $50,000 to $100,000 with performance-based upside.