Family Case Manager, School and Community Youth Services

Sheppard-Pratt-; Gaithersburg (MD); On-site; USD 37,000 - 41,000; Full time

Benefits offered by this job

Tuition reimbursement

Medical, dental & vision coverage

403b retirement match

Generous paid time off

Employee Assistance Program

Job summary

Sheppard Pratt in Gaithersburg, MD is seeking a Bilingual Family Case Manager for the School and Community Youth Services program. The role provides culturally and linguistically appropriate case management at a local high school in collaboration with MCPS and the DHHS.

Preferred bilingual English/Spanish, full-time, day shift 8am-4pm, in-person. Requires a Bachelor’s in Social Work or related field and experience with immigrant families; driving may be required.

Qualifications

• Bachelor’s degree in Social Work (B.S.W.), Psychology, or related field.
• Prior experience serving parents/families in need (internship acceptable).
• Experience in collaborative school-based service delivery preferred.
• Experience/knowledge of immigrant populations and acculturation preferred.
• Knowledge of Montgomery County resources preferred.
• Valid driver's license with 3 or fewer points at hire.
• Fluency in English and Spanish may be required.

Responsibilities

• Provide case management services to students, parents, and families with economic or social needs.
• Document service plans in the county records system and update every six months.
• Maintain regular client contact (at least twice monthly).
• Manage caseload per contract terms and program expectations.
• Organize meetings, workshops, and events to build school-family partnerships.
• Coordinate with therapists and vendors to ensure continuum of care.

Skills

Bilingual English/Spanish

Education

Bachelor's degree in Social Work or related field

Job description

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Bilingual Family Case Manager, School and Community Youth Services

• Posted on September 3, 2026

Locations

Showing 1 location

Gaithersburg, MD 20877, USA

• Hourly Range : $26.52 USD to $29.82 USD
• Case Management - Unlicensed
• Full-Time
• Requisition #: FAMIL012778

Description

Shift: day shift 8am - 4pm| Job Location Type: In Person

What to expect.

Provide culturally and linguistically appropriate and comprehensive case management services at an assigned high school for the School and Community Youth Services (SCYS) school-based mental health and social services program offered in collaboration with Montgomery County Public Schools (MCPS) and the Department of Health and Human Services (DHHS). The services are to promote self-sufficiency skills, family development, and linkage to mental health resources which are targeted to un- and under-insured youth and their families, newly arrived families, or students/families identified by the school as needing assistance in accessing resources. Collaborate with the therapist, school staff, and community partners in providing comprehensive care while maintaining strict confidentiality of client information.

Bilingual fluency in English and Spanish is preferred.

Specific responsibilities include:

• Provide case management services to students/parents/families with economic and/or social needs such as housing, healthcare, employment assistance, food, clothing, education, and other services.
• Use the County’s electronic records system to document service plans and update plans every six months. Maintain regular contact (at least twice a month) with clients.
• Data must be entered into the system within one business day of the date that the services were delivered.
• Maintain a caseload in compliance with contract terms and agency expectations as defined by the program director.
• Organizes, coordinates, and facilitates a wide variety of meetings, workshops, presentations, activities, and events to develop partnerships between families and schools.
• Work closely with service providers and develop a referral system to promote a continuum of care.
• May conduct home visit meetings as necessary and/or make referrals, as necessary.
• Participates in workshops and conferences as requested by immediate supervisor. Provide culturally and linguistically appropriate and comprehensive case management services for the School and Community Youth Services (SCYS) school-based mental health and social services program offered in collaboration with Montgomery County Public Schools (MCPS) and the Department of Health and Human Services (DHHS).
• The services are to promote self-sufficiency skills, family development, and linkage to mental health resources which are targeted to un- and under-insured youth and their families, newly arrived families, or students/families identified by the school as needing assistance in accessing resources.
• Collaborate with the therapist, school staff, and community partners in providing comprehensive care while maintaining strict confidentiality of client information.

What you'll get from us.

At Sheppard Pratt, you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer:

• A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation
• Comprehensive medical, dental and vision benefits for benefit eligible positions
• 403b retirement match
• Generous paid-time-off for benefit eligible positions
• Complimentary Employee Assistance Program (EAP)

The pay range for this position is $26.52/hr minimum to $29.82/hr maximum. Pay for this position is determined on a number of factors, including but not limited to, years and level of related experience.

What we need from you.

• Bachelor’s degree in Social Work (B.S.W.), Psychology, or related field. Prior experience serving parents/families in need (internship experience considered). Prior experience can also be substituted for each year of required education.
• Experience working within collaborative school-based models of service delivery is preferred.
• Prior experience/equivalent knowledge of immigrant populations & acculturation issues preferred.
• Knowledge of community resources in the Montgomery County area preferred.
• Generally, must possess a valid state driver's license with 3 or fewer points at time of hire.
• Depending on program assignment, may need to demonstrate written and verbal fluency in English and Spanish.

WHY SHEPPARD PRATT?
At Sheppard Pratt, we are more than just a workplace. We are a community of healthcare professionals who are dedicated to providing hope and healing to individual’s facing life’s challenges. Join us and be a part of a mission that changes lives!

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.