Family Case Manager

Wheeler Mission Ministries, Inc.; Indianapolis (IN); On-site; USD 35,000 - 50,000; Full time

Job summary

Wheeler Mission Ministries seeks a full-time Case Manager I to support homeless and impoverished guests through assessment and resource identification. The role involves advocacy, developing care plans, and facilitating group sessions. Applicants should possess a high school diploma and 1-2 years of relevant experience, demonstrating a commitment to the organization's faith-based values.

Qualifications

• 1-2 years of social service or ministry experience.
• Experience with substance abuse, mental health issues, or trauma.
• Understanding of trauma-informed care.

Responsibilities

• Assess guests' resources and develop personalized care plans.
• Advise and advocate for guests facing various challenges.
• Facilitate small groups and coordinate services with other agencies.

Skills

Counseling

Advocacy

Crisis Intervention

Resource Identification

Education

High School Diploma or HSE

Tools

Microsoft Office

Resident Database

Paycom

Job description

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Description

Wheeler Mission Ministries is a privately funded 501(c)3 non-profit, evangelical Christian ministry dedicated to sharing the Gospel and helping the homeless and impoverished. All employees are expected to have a personal relationship with Jesus Christ and to share the Gospel when opportunities arise. Employees must align with our Mission, Vision, Statement of Faith, and Core Values.

Position Details

• Title: Case Manager I
• Type: Non-Exempt, Full-Time
• Reports to: Program Manager
• Location: Center for Women and Children
• Completion Date: February 2024

Position Summary

The Case Manager provides care for Wheeler Mission guests through assessment, goal setting, and resource identification to help achieve stability.

Key Responsibilities

1. Assess guests' resources, talents, skills, and interests.
2. Develop and monitor personalized care plans.
3. Advise and advocate for guests.
4. Identify needs, provide information, and make referrals.
5. Lead crisis interventions as needed.
6. Monitor guest progress and ensure program compliance.
7. Facilitate small groups and assist guests in establishing a foundation in Christ.
8. Coordinate services with other agencies and maintain accurate records.
9. Participate in multidisciplinary case conferences.
10. Practice healthy work/life balance through prayer, study, and community involvement.

Qualifications

• High School Diploma or HSE
• 1-2 years social service/ministry experience, including counseling, mentoring, or discipling
• Experience working with individuals facing substance abuse, mental health issues, trauma, domestic violence, or homelessness
• Proficiency in Microsoft Office, Resident Database, and Paycom
• Knowledge of community resources for housing and employment
• Understanding of trauma-informed care and de-escalation techniques
• Belief in the inerrancy of the Holy Bible and alignment with Wheeler Mission values
• Valid driver’s license and insurable driving record
• Ability to lift up to 20 pounds and perform duties requiring standing, sitting, and driving
• Willingness to work some evenings and weekends
• Background check and drug screening required

Physical and Other Requirements

• Ability to walk, ascend stairs, and operate office equipment
• Maintain confidentiality and adhere to policies

Note

This description is subject to change at Wheeler Mission's discretion. Employment is at-will.