Family Case Manager

State of Indiana; Columbus (IN); On-site; USD 47,000 - 55,000; Full time

Job summary

The State of Indiana is hiring a Family Case Manager dedicated to supporting families and protecting children from abuse. This role involves conducting investigations, developing case plans, and ensuring the safety of children while maintaining close collaboration with diverse families across Indiana. The ideal candidate will have strong communication skills, knowledge of human services, and the ability to navigate complex situations compassionately.

Benefits

Medical insurance

Vision insurance

401(k)

Pension plan

Paid maternity leave

Paid paternity leave

Student loan assistance

Tuition assistance

Child care support

Qualifications

• Requires experience in Social Work practices.
• Knowledge of child protection services and related laws.
• Ability to work with diverse families and children.

Responsibilities

• Investigate child abuse incidents and develop recommendations.
• Assess risk to children and possibly remove them for safety.
• Prepare documentation and support families in need.

Skills

Crisis Management

Investigative Skills

Cultural Sensitivity

Report Writing

Education

Associate's degree in Human Services

Thirty college credit hours

Five years of human services experience

Job description

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Talent Acquisition Consultant | Indiana State Personnel Department

About the Department of Child Services:

Join a group of passionate, dedicated public servants to support one of Indiana’s most critical missions!

The Department of Child Services helps children who are victims of abuse or neglect and strengthens families through services that focus on family support and preservation. We pursue permanency for children and families through reunification, guardianship, and adoption. Our services also encompass foster care, child support, and transitional support for those adjusting to adulthood. Our culture is built upon our MVP foundation:

Mission: Champion Indiana’s future by protecting children and strengthening families with compassion and determination.

Vision: Every child in Indiana thrives in a safe, loving, forever home.

Click here for a map of Indiana Child Service regions.

The salary for this position traditionally starts at $47,320.00 but may be commensurate with education or work experience.

Use our Compensation Calculator to view the total compensation package.

Role Overview:

The Family Case Manager represents DCS and supports families in a local or central DCS office. You will protect families and children from abuse and neglect, maintain or reunify families whenever possible, and, when in the best interest of the child, achieve a permanent home or independent living for children unable to be reunited with their families.

Responsibilities include:

• Investigate reported incidents of child abuse, neglect, or dependency, determine whether the incident is substantiated, and develop recommendations to a Juvenile Court or County Director for disposition.
• Assess the level of risk to the child for additional injury or harm, including whether the child is in imminent danger, and may remove the child from the family as the situation warrants, placing the child in a protected environment.
• Perform needs assessments to determine treatment options for families and children reported to be abused/neglected.
• Testify and prepare pre-dispositional and progress reports, maintain case files, and develop briefing reports for the community child protection team.
• Develops “informal adjustment” plans with families and children to divert children from the juvenile justice system.
• Develop case plans to assist families and children to become more self-sufficient in a safe and nurturing environment and to ensure a permanent home for the child.
• Develop discharge/transition programming to assist families and children to attain and maintain self-sufficiency in a safe environment.
• Monitor and assess the service capability of treatment programs and providers to ensure consistency with the case plan.
• Accept on-call responsibility as needed to receive and investigate allegations of child abuse/neglect.
• Conduct home studies and family histories and recommend placement for adoption to an adoption team.
• Visit children in out-of-home placements to coordinate family reunification, adoption, or independent living efforts.
• Maintain data to help management evaluate trends in family and child needs.

Requirements:

Credentials:

• Associate's degree with two years of human services experience, or
• Thirty college credit hours with three years of human services job experience, or
• At least five years of human services job experience
• Advanced knowledge of Social Work practices, casework, and group and individual counseling treatment theories.
• Thorough knowledge of state and/or federal laws, regulations, guidelines, and standards affecting child protection services, foster care, family preservation, and adoption.
• Thorough knowledge of related social services programs and ability to coordinate work among programs.
• Specialized knowledge of the interrelationships of the various behavioral sciences as they affect the care and treatment of patients/clients and/or objectives of social work projects.
• Ability to investigate and interview alleged victims and perpetrators of child abuse or neglect appropriately and effectively.
• Ability to formulate and monitor project guidelines or treatment plans.
• Ability to prepare clear, accurate reports.
• Ability to work with families of diverse cultural/ethnic backgrounds with sensitivity to differences in child-rearing practices, relationships, and needs.
• Ability to work with children with special needs, such as mental or emotional conditions, foster families, or homes willing to accept those children, and the professionals who can appropriately provide services to them.
• Ability to exercise sound judgment while managing crises, including those involving confrontational, aggressive adults being investigated for child abuse or neglect.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service, Training, and Consulting

• Industries

  Government Administration and Health and Human Services

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Pension plan

Paid maternity leave

Paid paternity leave

Student loan assistance

Tuition assistance

Child care support

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