Family Advocate-Bilingual Spanish

Women In Need (Win); New York (NY); On-site; USD 54,000 - 66,000; Full time

Job summary

Women In Need (Win) seeks a compassionate Family Advocate to support immigrant and displaced families in New York City shelters. You will provide direct support, advocacy, education, and resource navigation to asylum-seeking families.

The role requires a BA in social work or related field with 2 years of experience (or 5 years in related work), bilingual in Spanish and English, and the ability to guide families through immigration and housing systems.

Qualifications

• Bachelor’s degree in social work or related field required.
• Two years of relevant experience or five years of related professional experience preferred.
• Experience with immigrant, refugee, asylum-seeking, or displaced populations is a plus.

Responsibilities

• Assess families to identify needs and connect to resources.
• Guide clients through immigration, housing, and social service systems with trauma-informed support.
• Coordinate referrals and accompany clients to appointments when needed.
• Deliver Know Your Rights workshops and educational programming across Win shelter sites.
• Translate and interpret immigration-related documents for Spanish-speaking clients.
• Collaborate with internal programs and community organizations to connect clients with housing, education, employment, income-building, and stabilization opportunities.
• Maintain accurate case records and participate in trainings and meetings.

Skills

Spanish-English bilingual

Strong communication

Interpersonal skills

Education

Bachelor’s degree in social work or related field

Job description

Support Immigrant and Displaced Families as They Build New Roots

$60,000

THE ROLE

Win is seeking a compassionate and culturally responsive Family Advocate to join its LEAD (Legal, Education, Advocacy, and Development) Program. As the number of immigrant and displaced families entering New York City's shelter system continues to grow, the need for specialized support services has never been greater. The Family Advocate will provide direct support, advocacy, education, and resource navigation services to immigrant, asylum-seeking, and displaced families residing in Win shelters.

WHAT YOU WILL DO

• Assess immigrant, asylum-seeking, and displaced families to identify needs, provide service navigation, and connect clients to appropriate resources and supports.
• Guide clients through complex immigration, housing, and social service systems while providing advocacy and trauma-informed support.
• Partner with legal service providers to ensure families receive available legal assistance and support clients in gathering required documentation and completing applications.
• Coordinate referrals, accompany clients to appointments when needed, and provide ongoing follow-up to help families achieve their goals.
• Deliver Know Your Rights workshops and other educational programming across Win shelter sites.
• Translate and interpret immigration-related documents and communications for Spanish-speaking clients and families.
• Collaborate with internal programs and community organizations to connect clients with housing, education, employment, income-building, and other stabilization opportunities.
• Maintain accurate case records and documentation, build relationships with community partners, and participate in trainings, meetings, and professional development activities.

WHO YOU WILL BE

You will hold a bachelor’s degree in social work, Human Services, or a related field with two years of relevant experience or possess five years of related professional experience.

You will have experience working with immigrant, refugee, asylum-seeking, or displaced populations preferred.

You will demonstrate a strong commitment to supporting families on their path toward stability and self-sufficiency.

You will possess a willingness to learn and understand U.S. immigration systems and processes.

You will be bilingual in Spanish and English.

You will have excellent written, verbal, and interpersonal communication skills.

Travel Required

Yes . Coordinate referrals, accompany clients to appointments when needed

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.