Family Advocate

River Oak Center for Children, Inc.; Elk Grove (CA); Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Flexible Spending Account (FSA)

Life insurance

Disability insurance (Short/Long term)

403(b) retirement plan

Employee Assistance Plan (EAP)

Job summary

River Oak Center for Children, Inc. seeks a Family Advocate for its Flexible Integrated Treatment (FIT) program in Elk Grove.

The role focuses on supporting families, advocating for parents and guardians, and connecting them with services across home, school, and community settings. Responsibilities include client advocacy, home visits, resource identification, documentation, and meeting billing productivity goals.

Qualifications

• Must have successfully completed twelfth grade (or the equivalent of completing twelfth grade).
• PLUS at least one (1) year of responsible work experience.
• PLUS have lived experience as a parent, guardian, or foster parent of youth who is receiving or has received services from a county system of care (such as county mental health, child welfare, special education, probation systems, etc.).
• Maintain strong communication, networking, and organizational skills; proficiency with Outlook, Word, Excel and PowerPoint; and ability to maintain confidentiality.

Responsibilities

• Advocate for clients, parents, and family; attend meetings with parents/family to provide support and inform them of rights and options.
• Perform home and office visits to build relationships, empower families to meet goals, and review outcomes.
• Identify resources and assist families in locating and utilizing community and agency resources; coordinate logistics.
• Provide information on basic living skills; model appropriate behaviors; supply educational materials.
• Prepare thorough documentation and maintain accurate records in a timely manner.
• Meet productivity goals and actively generate billing activities.
• Provide case management support; monitor documentation deadlines; assist in case file review for compliance.
• Communicate with individuals who may be distressed in an effective, non-threatening manner.

Skills

Communication skills

Networking

Organizational skills

Education

High school diploma or equivalent

Tools

Outlook

Microsoft Word

Excel

PowerPoint

Job description

We are looking for an individual who is eager to help serve within their community as a Family Advocate for our Flexible Integrated Treatment (FIT) program located in Elk Grove.

Are you:

• A parent, guardian, or foster parent who has been a primary caregiver and has helped your children or grandchild, navigate the mental health system, foster care, juvenile justice system?
• Interested in sharing your story and experiences to help other parents and guardians overcome the challenges and questions they may be facing while going through unknown obstacles in foster care?
• Interested in providing support to these families who may be in need your advocacy, resources, and story?

If you answered yes to any of these questions, we want to meet you very soon!

At River Oak, equity, diversity, and inclusion are part of our people strategy which reflects our vision of building an organization that attracts and leverages diversity in our staff, and strives for respect and inclusion throughout our workplace and in the communities we serve.

Program Summary

FIT serves infants, children and youth (ages 0-21) with a team approach to treatment planning allowing clinicians the flexibility to assess the level and type of services needed. As treatment needs vary over time, services are tailored to fit without interruption. Equally flexible is the location of service: home, school, River Oak clinical sites or community setting to best accommodate the family/care provider. A wide array of treatment interventions, to include multiple evidence-based programs, are used to include individual, family and group therapy.

Job Details

• Advocate for clients, parents, and family; attend meetings both within and outside the Agency with the parents and/or family to provide support and inform the parents of their rights and options; explain the applicable systems obligations and empower the families to present their desires and needs
• Perform home and office visits to build relationships and trust with the family, empower the family to meet goals and objectives, explain assigned program activities, and review current outcomes and efforts; identify family strengths and support the family in identifying focus areas
• Assist in the identification of clients and families natural resources, strengths, and needs; assist family and team in locating and utilizing community, Agency, and other resources; make phone calls, network, and research; assist families in determining logistics, scheduling appointments, arranging transportation, and providing other necessary support
• Provide information on basic living skills to clients and families; model appropriate skills and behaviors; supply educational material, offer suggestions, and utilize appropriate tools and resources
• Prepare thorough documentation and maintain accurate and systematic records in a timely manner
• Meet established billing goals; track productivity levels on a consistent basis; manage self to achieve established productivity goals and modify behaviors accordingly; actively generate billing activities
• Provide case management support to team members; monitor documentation tracking system to inform team members of impending documentation deadlines; assist team members with the completion of documentation and provide other administrative support; assist in case file review for compliance
• Knowledge of pertinent laws, codes, regulations, and guidelines related to the operation and delivery of a variety of client services to individuals and families with particular emphasis on child welfare system, juvenile justice system, IDEA, special education, and child protection services applicable reporting laws and protocols
• Communicate with and elicit information from individuals who may be physically, mentally and/or emotionally impaired or distressed in an effective and non-threatening manner

Minimum Qualifications

• Must have successfully completed twelfth grade (or the equivalent of completing twelfth grade)
• PLUS at least one (1) year of responsible work experience
• PLUS have lived experience as a parent, guardian, or foster parent of youth who is receiving or has received services from a county system of care (such as county mental health, child welfare, special education, probation systems, etc.)
• Must have strong communication, networking, and organizational skills.
• Proficient with Outlook, Microsoft Word, Excel and PowerPoint
• Maintain a variety of online recordkeeping and documentation processes and systems, ensuring all relevant confidentiality and privacy requirements are met

Benefits

• Medical, dental, vision
• Flexible Spending Account (FSA)
• Life insurance
• Short and long term disability insurance
• 403(b) retirement plan
• Employee Assistance Plan (EAP)

Culturally diverse and/or bilingual candidates are encouraged to apply