Family Advocate

JCEO | Joint Council for Economic Opportunity of Clinton and Franklin Counties; City of Plattsburgh (NY); On-site; USD 35,000 - 40,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Generous Paid Time Off

Public Service Loan Forgiveness

Tuition Assistance

Employee Assistance Program

Employer Paid Life Insurance

401K Retirement Plan

North Country Chamber of Commerce Dis 

Job summary

JCEO is a private, not-for-profit Community Action Agency serving Clinton and Franklin Counties in New York since 1966. In this role, you’ll build relationships through home visits, connect clients to community resources, and advocate during daily needs and crises to guide families toward stability and independence.

This is a Full-Time, on-site position located in Plattsburgh offices. The role emphasizes outreach, enrollment support, and collaboration with staff to empower families while

Qualifications

• Credential or certification in social work, human services, family services, counseling, or related field within 18 months of hire.
• Experience in the field preferred.

Responsibilities

• Carries out goals, policies, and activities designed to implement community and family engagement and performance standards.
• Assists with recruitment information and material distribution.
• Recruits low income children and children with disabilities, through door-to-door visits.
• Maintains a full child enrollment through ongoing recruiting.
• Notifies office of upcoming moves or changes in enrollment.

Skills

Home visits

Community resources

Advocacy

Recruiting families

Education

Credential or certification in social work / related field

Job description

JCEO is a private, not-for-profit Community Action Agency that has been serving Clinton and Franklin Counties in New York State since 1966. Through a comprehensive list of services, JCEO offers a helping hand to the working poor, the elderly, the sick, and the disadvantaged. Our legacy is defined by our staff and volunteers' unwavering dedication to enhancing the lives of our neighbors, creating an environment where those in need actively engage in their pursuit for self-sufficiency.

Make a meaningful impact in your community by supporting families and individuals on their path to stability and success. In this role, you’ll build strong relationships through home visits, connect clients to valuable community resources, and serve as a trusted advocate during both everyday needs and times of crisis. You’ll play a key role in guiding families through enrollment and participation while empowering them toward greater independence. All within a supportive, mission-driven environment where your work truly matters.

Full-Time, Non-Exempt

Location: On-Site between 4917 South Catherine Street, Plattsburgh NY 12901 and 127 Beekman Street, Plattsburgh NY 12901

Hourly Rate of Pay: $16.82-$19.08

Benefits

• Medical
• Dental
• Vision
• Generous Paid Time Off
• Qualifying Employer for Public Service Loan Forgiveness
• Tuition Assistance
• Employee Assistance Program
• Employer Paid Life Insurance
• 401K Retirement Plan
• North Country Chamber of Commerce Discounts

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Carries out goals, policies, and activities designed to implement community and family engagement and performance standards.
• Assists with preparation and distribution of recruiting information and material.
• Recruits low income children and children with disabilities, through a variety of methods including door-to-door visits.
• Maintains a full child enrollment through on-going recruiting.
• Notifies office of upcoming moves or changes in enrollment.
• Maintains a waiting list at the center that is established by the Eligibility, Recruitment, selection, Enrollment and Attendance (ERSEA) Specialist.
• Conducts home visits as scheduled and on an as needed basis.
• Informs families of the need for child's physical, immunizations, medical reports etc., at the direction of the Family and Community Services Coordinator.
• Participates in all center team meetings.
• Assists team members in maintenance of resource files and shares information in the form of monthly newsletters to parents as approved by Family and Community Services Coordinator.
• Develops and maintains a calendar of events for parents and staff.
• Participates in self-assessment validation process as approved by Family and Community Services Coordinator.
• Participates in case conferences as required.
• At the direction of the Family and Community Services Coordinator, the Family Advocate assists parents in the election of Policy Council representatives and the formation of parent groups
• Refers families to all needed resources and community services and advocates on their behalf.
• Transports parents to Head Start activities on an as needed basis.
• Helps parent volunteers understand Head Start procedures and regulations (eg. PPD Tests, Policies and Procedures, etc.).
• Maintains all required records and documentation in locked files. Inputs family contacts, Family Partnership Agreement, referrals, goal progress, and etc. into CAPTAIN at least weekly.
• Assists classroom staff with ensuring the appropriate documentation of Non Federal Share for all volunteers and donations to the classroom. Acts as a liaison between families and center teams and outside agency referrals, as directed by the Family and Community Services Coordinator.
• Reports any instances of child abuse/neglect and provides required follow-up.
• Attends all meetings and in-services as required.
• Submits reports in a timely manner.
• Maintains complete inventory for parent’s supplies, equipment and library resources.
• Attends all other required training.
• Complies with all health and safety regulations.
• Performs all duties in a manner consistent with the mission and goals of Joint Council for Economic Opportunity, Inc.
• Performs all other related duties as assigned.

EDUCATION And/or EXPERIENCE

At a minimum, a credential or certification in social work, human services, family services, counseling, or a related field within eighteen months of hire, or equivalent coursework (12 credit hours in the above-mentioned fields) as part of an associate’s or bachelor’s degree. Experience in the field preferred.

Language Skills

Ability to read and understand governmental regulations. Ability to write reports, correspondence, and newsletters. Ability to effectively present information and respond to questions from groups of clients and coworkers.

Mathematical Skills

Ability to calculate figures and amounts such as discounts, interest, proportions, and percentages.

REASONING ABILITY

Ability to define problems, collect data, establish facts, and draw valid conclusions.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently exposed to outside weather conditions.

Equal Opportunity Employer/Protected Veterans/Individuals With Disabilities

JCEO is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department at 518-561-6310 or via email at [e-mail].