Family Advocate

Old Colony YMCA; Brockton (MA); On-site; USD 21,000 - 30,000; Part time

Job summary

Old Colony YMCA in Brockton, MA seeks individuals for overnight shifts to monitor safety, support families, and assist staff in daily program operations. Direct work with families, administrative tasks, and day-to-day shelter activities are required.

Responsibilities include greeting guests, enforcing guidelines, maintaining logs, and ensuring visitor sign-in. Candidates should be able to lift 30 pounds and participate in staff meetings; prior experience with diverse populations is valued.

Qualifications

• High school graduate.
• Basic computer skills and MS Office.
• Experience working with diverse populations.
• Ability to lift 30 pounds and to sit, stand, and walk up and down stairs.

Responsibilities

• Welcome and introduce guests to the Family Services Branch.
• Enforce guidelines using EOHLC requirements.
• Maintain daily logs in a professional, concise, timely, and complete manner.
• Monitor doors and telephones professionally.
• Ensure the safety of guests and home.
• Enforce rules and regulations.
• Sign in visitors and escort to destination.
• Assist guests with daily living and programming opportunities.
• Encourage YMCA participation.
• Role model parenting skills as needed (meal planning and preparation, house cleaning, hygiene, etc.).
• Foster a harmonious atmosphere within the shelter by helping guests identify and resolve social and other concerns.
• Respond effectively to emergency situations.
• Report health/safety issues and needed repairs to Assistant Director/Director.
• Be available to work holidays and cover other shifts as needed.
• Participate in staff meetings and trainings as requested by Assistant Director/Director.
• Other duties as assigned by Assistant Director/Director

Skills

Diversity experience

Communication skills

Education

High school diploma

Tools

MS Office

Job description

Overnight shifts available! Responsible for monitoring safety of buildings, promoting healthy relationships, role modeling behaviors, working with families, and supporting staff team in daily activities of the Center. This position requires direct work with families, administrative duties and support of day-to-day operations of the program.

• Welcome and introduce guests to the Family Services Branch
• Enforce guidelines of Family Services Branch utilizing EOHLC requirements
• Maintain daily logs in a professional, concise, timely, and complete manner
• Monitor doors and telephones in a professional manner
• Ensure the safety of guests and home
• Enforce rules and regulations
• Sign in visitors and escort to their proper destination
• Assist in helping guests adjust to Family Services daily living and programming opportunities
• Role Model parenting skills as needed (i.e. meal planning and preparation, house cleaning, hygiene, etc.)
• Foster a harmonious atmosphere within the shelter by helping guests identify and resolve social and any other concerns
• Respond effectively to emergency situations
• Report to Assistant Director and Director any health/safety issues and needed repairs
• Be available to work holidays and cover other shifts as needed
• Participate in staff meetings and trainings as requested by Assistant Director/Director
• Other duties as assigned by Assistant Director/Director

Job Description

Overnight shifts available! Responsible for monitoring safety of buildings, promoting healthy relationships, role modeling behaviors, working with families, and supporting staff team in daily activities of the Center. This position requires direct work with families, administrative duties and support of day-to-day operations of the program.

• Welcome and introduce guests to the Family Services Branch
• Enforce guidelines of Family Services Branch utilizing EOHLC requirements
• Maintain daily logs in a professional, concise, timely, and complete manner
• Monitor doors and telephones in a professional manner
• Ensure the safety of guests and home
• Enforce rules and regulations
• Sign in visitors and escort to their proper destination
• Assist in helping guests adjust to Family Services daily living and programming opportunities
• Encourage YMCA participation
• Role Model parenting skills as needed (i.e. meal planning and preparation, house cleaning, hygiene, etc.)
• Foster a harmonious atmosphere within the shelter by helping guests identify and resolve social and any other concerns
• Respond effectively to emergency situations
• Report to Assistant Director and Director any health/safety issues and needed repairs
• Be available to work holidays and cover other shifts as needed
• Participate in staff meetings and trainings as requested by Assistant Director/Director
• Other duties as assigned by Assistant Director/Director

Requirements

• High school graduate
• Basic Computer skills and knowledge of MS Office programs
• Experience working with diverse populations
• Able to lift 30 pounds
• Must be able to sit, stand, walk up and down stairs
• Shoveling to accommodate needs during inclement weather