Fall 2026 Customer Experience Intern

ON Semiconductor Corporation; Scottsdale (AZ); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive compensation

Medical benefits

Flexible work hours

ERGs access (Employee Resource Groups)

Networking events

Professional development workshops

Job summary

ON Semiconductor Corporation is offering a Summer CX internship in Scottsdale, AZ, designed to provide hands-on experience with strategic CX initiatives. You will work with cross-functional teams on customer journey management, survey design, data analysis, and program execution.

This program emphasizes mentorship and exposure to CX governance, aiming to enhance customer satisfaction and operational efficiency in a fast-paced semiconductor company.

Qualifications

• Must be currently enrolled in a degree-seeking program.
• Pursuing a degree in Business, Customer Insights, Customer Experience, Marketing, Program Management, or Communications.

Responsibilities

• Support strategic CX initiatives and gain hands-on experience in customer journey management, survey design, data analysis, and program execution.
• Collaborate with cross-functional teams to enhance customer satisfaction and operational efficiency.
• Assist in CX programming tasks such as listening posts, feedback platforms, and CX governance materials.
• Participate in sprint planning, backlog grooming, and UAT testing for CX platform enhancements.
• Attend team meetings and shadow CX leaders to understand strategic planning and execution.

Skills

Communication skills

Organizational skills

Customer experience

Human-centered design

Continuous improvement

Microsoft Office

Excel

SharePoint

PowerPoint

Word

Tools

Microsoft Excel

SharePoint

PowerPoint

Word

Job description

An internship at onsemi offers a dynamic opportunity to gain hands-on experience through real-world projects that drive innovation in the semiconductor industry. Interns are entrusted with meaningful responsibilities and exposed to cutting-edge technologies, fostering both technical skill development and professional growth.

onsemi views internships as a strategic pipeline for entry-level career positions, providing a collaborative and inclusive environment where interns work alongside diverse teams and contribute to high-impact initiatives. The company's commitment to sustainability, including its goal of achieving net-zero emissions by 2040, enables interns to engage in projects that align with global environmental priorities.

Key benefits include:

• Competitive compensation and medical benefits
• Flexible work hours aligned with academic schedules
• Access to Employee Resource Groups (ERGs) which foster a sense of belonging and provide opportunities for mentorship and community engagement
• Networking events, professional development workshops, and project showcases that build career readiness and visibility across the organization

Internship roles span multiple disciplines including engineering, business operations, data analytics, and finance, and are designed to align with onsemi's strategic goals of innovation and workforce development. Structured programs such as rotational field sales and finance analyst tracks offer additional career pathways for interns transitioning into full-time roles.

Qualifications - External

Requirements:

• Strong communication and organizational skills.
• Familiarity with Microsoft programs - excel, sharepoint, powerpoint, word Interest in customer experience, human-centered design, and continuous improvement.

To be considered for an internship, you must be currently enrolled in a degree seeking program. This position is specifically looking for someone who will be enrolled in [Business, Customer Insights, Customer Experience, Marketing, Program Management, Communications degree program].

Qualifications - External

Requirements:

• Strong communication and organizational skills.
• Familiarity with Microsoft programs - excel, sharepoint, powerpoint, word Interest in customer experience, human-centered design, and continuous improvement.

To be considered for an internship, you must be currently enrolled in a degree seeking program. This position is specifically looking for someone who will be enrolled in [Business, Customer Insights, Customer Experience, Marketing, Program Management, Communications degree program].

The CX team at onsemi is committed to designing and delivering best-in-class customer experiences across the enterprise. We focus on feedback and actioning, journey design, and leadership enablement to drive customer-centric outcomes.

As a Summer Intern, you will support strategic CX initiatives and gain hands-on experience in customer journey management, survey design, data analysis, and program execution. You'll collaborate with cross-functional teams and contribute to projects that enhance customer satisfaction and operational efficiency.

CX Programming Support: Assist in the execution of listening posts and feedback platforms Help prepare materials for CX governance councils and SteerCo meetings Support internal communications and content creation for CX enablement

Project Coordination: Participate in sprint planning and backlog grooming for CX platform enhancements Document processes and support UAT testing for survey and feedback tools

Team Collaboration: Attend team meetings and contribute to brainstorming sessions. Shadow CX leaders and analysts to understand strategic planning and execution.

The CX team at onsemi is committed to designing and delivering best-in-class customer experiences across the enterprise. We focus on feedback and actioning, journey design, and leadership enablement to drive customer-centric outcomes.

As a Summer Intern, you will support strategic CX initiatives and gain hands-on experience in customer journey management, survey design, data analysis, and program execution. You'll collaborate with cross-functional teams and contribute to projects that enhance customer satisfaction and operational efficiency.

CX Programming Support: Assist in the execution of listening posts and feedback platforms Help prepare materials for CX governance councils and SteerCo meetings Support internal communications and content creation for CX enablement

Project Coordination: Participate in sprint planning and backlog grooming for CX platform enhancements Document processes and support UAT testing for survey and feedback tools

Team Collaboration: Attend team meetings and contribute to brainstorming sessions. Shadow CX leaders and analysts to understand strategic planning and execution.