Fairfax Mobile Service Technician

ZipRecruiter; Fairfax (VA); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading Ford dealership is hiring an Automotive Mobile Service Technician. The role involves performing maintenance and minor repairs at various customer locations, ensuring the highest levels of service and adherence to safety standards. Candidates should have relevant experience and strong diagnostic skills, representing the brand professionally on the road.

Benefits

Medical

Dental

Vision

Life Insurance

401(k) with employer match

Paid Vacation

Qualifications

• Minimum 2 years of automotive repair/maintenance experience.
• Strong communication skills and ability to work independently.
• Familiarity with Ford vehicle systems is a plus.

Responsibilities

• Perform maintenance and minor repairs at customer locations.
• Diagnose vehicle issues and recommend further actions.
• Maintain mobile service vehicle and equipment.

Skills

Customer Service

Diagnostic Skills

Troubleshooting

Education

High school diploma or equivalent

Ford certification or equivalent ASE certifications

Tools

Mobile service tools

Job description

Job DescriptionJob Description
Automotive Mobile Service Technician Position Summary:We are seeking a skilled and customer-focused Mobile Service Technician to join our growing Ford dealership team. This role is responsible for performing maintenance and light repair services at customers' homes, workplaces, or other off-site locations using a fully equipped mobile service van. The ideal candidate is self-motivated, dependable, and committed to delivering excellent service while representing the Ford brand on the road.We Offer:

• Competitive Pay
• Ongoing professional training
• Excellent benefits package including
  • Medical
  • Dental
  • Vision
  • Life, Long Term , Critical Illness, Accident Insurance
  • Legal Shield
  • 401(k) and profit-sharing plan with employer match
  • Paid Holiday, Sick and Vacation Time

Key Responsibilities:

• Travel to customer locations to perform scheduled maintenance and minor repairs (e.g., oil changes, tire rotations, battery replacements, recalls).
• Diagnose vehicle issues within the scope of mobile services and recommend next steps when dealership service is required.
• Operate and maintain the mobile service vehicle and tools in a clean, safe, and professional manner.
• Communicate clearly with customers about vehicle needs, services performed, and follow-up recommendations.
• Ensure all required paperwork, digital forms, and documentation are completed accurately and on time.
• Follow Ford and dealership safety protocols and maintain high-quality workmanship.
• Maintain regular inventory of parts and supplies in the mobile service vehicle.
• Coordinate with service advisors and managers regarding schedules, customer updates, and special requests.
• Uphold a professional image and positive attitude as a representative of the dealership in the community.

Essential Functions (ADA Compliance):To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical Requirements:
  • Frequently stand, bend, lift, and work under vehicles.
  • Lift and carry up to 50 pounds regularly.
  • Work in a variety of outdoor conditions (rain, heat, cold).
  • Use hand and power tools safely and effectively.
• Driving Requirements:
  • Valid driver's license with a clean driving record.
  • Comfortable driving a commercial-size service van.
  • May require DOT medical card, depending on state/local regulations.
• Work Environment:
  • Primarily off-site/mobile; work performed outdoors or in customer driveways/parking lots.
  • Occasional in-shop work or training at dealership facility.

Qualifications:

• High school diploma or equivalent required.
• Ford certification or equivalent ASE certifications .
• Minimum 2 years of automotive repair/maintenance experience.
• Strong diagnostic and troubleshooting skills for light-duty vehicles.
• Excellent customer service and communication skills.
• Ability to work independently with minimal supervision.
• Familiarity with Ford vehicle systems and mobile service tools is a plus.

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