Fair Support Associate

Fairs.com Inc; United States; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

All travel expenses covered

Equipment provided

Full-time, year-round work

Job summary

Fairs.com Inc. is seeking a Travel Support Associate to move between fairs across the United States, ensuring our customers have a seamless experience. You’ll be on the front line, collaborating with fair teams and representing Fairs.com in person.

You’ll travel to fairs, address issues in real time, train staff on the platform, and build lasting relationships with fair managers and volunteers while planning routes and expenses on the road.

Qualifications

• Must be 21+ and have a valid driver’s license.
• Intellectually curious; able to contribute ideas and solutions.
• High agency; able to act without being asked.
• Strong people skills; able to engage with diverse teams and volunteers.
• Organized and dependable; capable of managing travel, schedules and expenses.
• Comfortable with technology and quick to pick up new tools.

Responsibilities

• Be our team on the fairgrounds and travel to fairs to provide hands‑on support.
• Resolve issues in real time, from ticket lines to gate scanners and staff questions.
• Train and support fair boards, staff and volunteers on the platform.
• Build relationships with fair managers, staff and volunteers.
• Be our eyes and ears; share observations with Customer Success and Product teams.
• Run your own schedule, plan routes, book travel and manage days on the road.
• Leave each fair better than you found it, spreading positive results.

Skills

Driver's license

High agency

Curiosity

People skills

Organized

Tech-savvy

Tools

Travel planning tools

Job description

Full-time, year-round Travel (US) All travel expenses covered

Fair season is when everything we build gets put to the test. Thousands of guests, gates opening at dawn, and fair staff who need things to just work. As a Fair Support Associate, you’ll travel to fairs across the country and make sure our customers have the best week of their year. This isn’t a help desk job. You’ll be on the front line, working side by side with fair teams and representing Fairs.com in person.

What you’ll do

Be our team on the fairgrounds. Travel to fairs on our platform and give their teams hands‑on support from the time the gates open until they close.

Solve problems in real time. Ticket lines, gate scanners, staff questions. Fairs move fast, and you’ll keep things running smoothly.

Train and support fair boards, staff and volunteers. Help them get comfortable with the platform so they can focus on their guests.

Build relationships. Fair managers, staff, and board members will remember the person who showed up and helped. Make it you.

Be our eyes and ears. Share what you see and hear with our Customer Success and Product teams so we keep building the right things.

Run your own show. You’ll plan your route, book your travel, and manage your days on the road. Nobody will be looking over your shoulder, and you won’t need anyone to.

Leave every fair better than you found it. When a fair has a great week with us, other fairs hear about it.

What you’ll bring

You’re 21 or older (so you can rent a car) and have a valid driver’s license.

You’re intellectually curious. Our best ideas come from all over the company, so we don’t want order takers. We want people who think, are creative, and come up with good ideas and solutions.

You’re high agency. When something needs doing, you do it without waiting to be asked.

You check your ego at the door. If a fair needs something, we pitch in. We’re growing so fast that we’re all learning every day, from our CEO on down.

You’re a natural conversationalist. You get along with anyone, from a fair board president to a first‑time volunteer.

You stay calm in the chaos. Big crowds and long days give you energy.

You’re organized and dependable. You can manage your own travel, schedule, and expenses.

You’re comfortable with tech and pick up new tools quickly.

You’re comfortable on the road and excited to see fairs all over the country.

Nice to have

The background below helps, but it isn’t a requirement. If you have the qualities above, we want to hear from you.

4‑H or FFA experience. If you’ve shown livestock, run a project, or held an office, you already know what fair week feels like. We’d love to hear about it.

Experience with fairs, festivals, or live events, whether as a volunteer, worker, or exhibitor.

A background in agriculture, hospitality, business, marketing, or communications.

What we offer

Full-time, year-round work at a fast-growing tech company built for fairs

All travel expenses covered

Equipment provided

Growth, not just a job. We’re a small team, and good work gets noticed.

Fair food. Daily. Professionally justified.

If you’re looking for a 9-to-5 behind a desk, this isn’t it. If you want to spend fair season on the road, solving real problems for people who love their fair, we’d love to hear from you.