Fair & Responsible Banking Officer

The Richmond Group USA; Wilmington (DE); Hybrid; USD 113,000 - 138,000; Full time

Benefits offered by this job

Excellent compensation

Comprehensive benefits

401(k) and profit sharing

PTO and PTO match for communityservice

Hybrid schedule - work from home two/3

Job summary

Grand Bank for Savings, FSB in Wilmington, DE seeks an experienced Fair & Responsible Banking Officer to own the program and drive growth with the Chief Compliance Officer. Compensation starts at $125,000/year with comprehensive benefits and a hybrid schedule.

The role requires 7+ years in fair banking compliance and 3+ years in a leadership capacity, with oversight across digital banking, credit card, and third-party relationships. Join a fast-growing team shaping nationwide banking standards.

Qualifications

• 7+ years of progressive experience in fair banking compliance and fair lending
• at least 3 years in a leadership or officer-level role
• strong understanding of regulatory requirements and supervision

Responsibilities

• Develop, implement, and oversee the Bank’s Fair Lending and UDAAP compliance programs across all products and services.
• Provide second-line compliance oversight and identify, assess, and mitigate fair banking risks.
• Oversee fair banking compliance for digital banking, ACH/payments, overdraft programs, and automated decisioning processes.
• Provide Fair Lending and UDAAP oversight for the Bank’s national credit card program, including underwriting, pricing, fees, marketing, servicing, and collections.
• Monitor and test products, customer outcomes, and business practices to identify potential Fair Lending and UDAAP concerns.
• Review automated decisioning models and credit policies for potential fair lending risks.
• Analyze complaints, customer data, and portfolio performance to identify trends, systemic issues, and potential disparate impact.
• Review marketing materials, customer communications, and product changes for regulatory compliance.
• Oversee fair banking compliance for third-party relationships, including fintechs, payment processors, marketing firms, and digital platform providers.
• Advise business leaders on new products and initiatives and recommend corrective actions when compliance risks are identified.
• Develop and deliver fair banking compliance training to employees and business teams.
• Prepare compliance reports for senior leadership and Board committees and assist with regulatory examinations, audits, and remediation efforts.

Skills

Fair Lending

UDAAP

Compliance Leadership

Regulatory Knowledge

Job description

A rare opportunity is available for an experienced banking compliance professional ready to take ownership of a key role during a period of tremendous growth. With a new national credit card program and a nationwide digital banking platform in development, this individual will work closely with the Chief Compliance Officer to take ownership and continue building Grand Bank’s Fair and Responsible Banking program from the ground up. This is an opportunity to make a real impact while earning $125,000/year and up based on experience, enjoying comprehensive benefits, a supportive team with on-the-job training, and a hybrid schedule with Mondays and Fridays from home. For a compliance professional looking for greater ownership, visibility, and the opportunity to grow alongside an expanding organization, this is an exciting next step.

Due to company growth, Grand Bank for Savings, FSB is looking for a Fair & Responsible Banking Officer to join their team in Wilmington, DE.

If you have 7+ years of progressive experience in fair banking compliance and fair lending, with at least 3 years in a leadership or officer-level role, this is an opportunity you need to explore!

Why join the Grand Bank team:

• Excellent compensation: earn $125,000/year and up, based on experience
• Comprehensive benefits: medical, dental, vision, life, and disability insurance, 401(k), profit sharing, PTO, and a PTO match for community service
• Own your role: the credit card program is new, and you will work alongside the CCO to develop a new nationwide banking platform
• Get in on the ground floor of growth: Grand Bank is experiencing significant growth, and this is your opportunity to help build the program
• Highly supportive team and resources
• Hybrid schedule: enjoy working from home on Mondays and Fridays!

Duties and Responsibilities:

• Develop, implement, and oversee the Bank’s Fair Lending and UDAAP compliance programs across all products and services.
• Provide second-line compliance oversight and identify, assess, and mitigate fair banking risks.
• Oversee fair banking compliance for digital banking, ACH/payments, overdraft programs, and automated decisioning processes.
• Provide Fair Lending and UDAAP oversight for the Bank’s national credit card program, including underwriting, pricing, fees, marketing, servicing, and collections.
• Monitor and test products, customer outcomes, and business practices to identify potential Fair Lending and UDAAP concerns.
• Review automated decisioning models and credit policies for potential fair lending risks.
• Analyze complaints, customer data, and portfolio performance to identify trends, systemic issues, and potential disparate impact.
• Review marketing materials, customer communications, and product changes for regulatory compliance.
• Oversee fair banking compliance for third-party relationships, including fintechs, payment processors, marketing firms, and digital platform providers.
• Advise business leaders on new products and initiatives and recommend corrective actions when compliance risks are identified.
• Develop and deliver fair banking compliance training to employees and business teams.
• Prepare compliance reports for senior leadership and Board committees and assist with regulatory examinations, audits, and remediation efforts.

About the Company: Welcome to Grand Bank for Savings, FSB, Member FDIC. With roots dating back to 1968, we have built a rich history of innovation and forward-thinking, by consistently offering unique financial products tailored to meet the diverse needs of our customers.

Today, we are experiencing tremendous growth and are on the fast track to becoming a leader in providing affordable and innovative financial solutions across the United States. Our commitment to our customers and communities drives everything we do, pushing us to develop products and services that truly make a difference.

At Grand Bank for Savings, F.S.B. (Grand.bank), our mission is clear: to enhance the financial well-being of more than one million people of underserved and historically underrepresented communities nationwide by 2030. We are dedicated to breaking the cycles of harmful debt, fostering savings growth, promoting homeownership, and empowering individuals and families to build generational wealth.

We believe that everyone deserves access to financial opportunities that can improve their lives and future. Through innovative solutions and a customer-first approach, we strive to create lasting change, one step at a time.

All qualified applicants will receive consideration for employment without regard to the individual's race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran, or any other characteristic protected by applicable law.