FAIR HEARING PROCESS SPECIALIST

NYC Department of Social Services; New York (NY); On-site; USD 47,000 - 80,000; Full time

Job summary

Ein innovatives Unternehmen sucht einen Fair Hearing Process Specialist, um die Bereitstellung von wirtschaftlicher Unterstützung und Dienstleistungen für bedürftige Personen zu verbessern. In dieser Rolle sind Sie verantwortlich für die Bearbeitung von Anträgen, die Überprüfung von Daten und die Einhaltung von Vorschriften. Sie arbeiten eng mit verschiedenen Agenturen zusammen, um sicherzustellen, dass die Hilfe rechtzeitig bereitgestellt wird. Diese Position bietet die Möglichkeit, einen positiven Einfluss auf das Leben von Menschen in der Gemeinschaft zu haben und erfordert starke analytische Fähigkeiten sowie hervorragende Kommunikationsfähigkeiten. Werden Sie Teil eines engagierten Teams, das sich für soziale Gerechtigkeit einsetzt.

Qualifications

• Erfahrung in der Bearbeitung von Anträgen für öffentliche Unterstützung.
• Kenntnisse in NYS-Sozialdienstvorschriften und -verfahren.

Responsibilities

• Verarbeitung von Anträgen für öffentliche Unterstützung und Medicaid.
• Durchführung von Datenanalysen und Budgetberechnungen.

Skills

Kommunikationsfähigkeiten

Analytische Fähigkeiten

Problemlösungsfähigkeiten

Detailorientierung

Zeitmanagementfähigkeiten

Education

Bachelorabschluss

Tools

FHEMS

WMS

POS

NYCWAY

SEAMS

Job description

Join to apply for the FAIR HEARING PROCESS SPECIALIST role at NYC Department of Social Services.

1 month ago Be among the first 25 applicants

YOU MUST BE PERMANENT IN THE BENEFIT OPPORTUNITY SPECIALIST CS TITLE,

OR IF YOU ARE HIRED PROVISIONALLY, YOU MUST HAVE TAKEN AND PASSED EXAM # 5025.

The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible.

The Fair Hearing Tracking Monitoring and Review Unit (FHTMRU) comprises the Centralized Fair Hearing Aid to Continue (ATC), Fair Hearing Default and Withdrawal Processing, Fair Hearing Resolution Processing, and the Advocate Inquiry Mailbox Units. The Aid to Continue unit ensures benefits remain unchanged until a fair hearing decision is issued. The Resolution unit processes resolution actions initiated during evidence packet review and/or preparation at the CPRU and SEPU. It also handles case actions on IREA cases sent to the automated Pre-Hearing Disposition (PHD) process.

Under the supervision of the Fair Hearing Process Examiner, with some independence for judgment and decision-making, and in accordance with agency policies, procedures, and Federal and State regulations, the role provides economic support and employment-related services to persons in need, promoting individual and family self-sufficiency. The Fair Hearing Process Specialist prepares Public Assistance/SNAP/Medicaid eligibility forms by incorporating all received data, checking for accuracy, and reviewing authorizations to initiate processing of appropriate services.

Office Of The General Counsel/Fair Hearing Administration is recruiting two (2) Benefit Opportunity Specialists to function as Fair Hearing Process Specialists. Responsibilities include:

• Processing Aid-to-Continue directives, Fair Hearing Defaults, and Resolutions related to Public Assistance/SNAP issues using FHIS and FHEMS systems.
• Reading and entering case actions related to the Aid-To-Continue Challenge Process.
• Providing Budget Calculations and Summaries; utilizing agency systems (PC, SEAMS, POS, HRA Viewer, WEBCOINS) for reviewing and reporting data.

Additional duties involve:

• Processing case actions related to Fair Hearing directives, defaults, and resolutions following established procedures.
• Preparing eligibility forms for Public Assistance/Medicaid/SNAP based on data from FHIS, checking accuracy, and initiating services.
• Conducting intensive reviews of Welfare Management System screens (including Change Actions, Benefits Issuance, Case Composition, Budget History, Recoupment, Pending Actions, Social Security SDX).
• Ensuring timely processing of case actions to comply with lawsuits (Morel, Piron, etc.), maintaining control of work submitted, and monitoring pending actions and errors.
• Initiating actions on active cases, making referrals, and documenting all pertinent data.
• Entering data in FHIS, SEAMS, FHEMS, and Aid-To-Continue Monitoring System for compliance, tracking, and reporting purposes.

Work Location: 470 Vanderbilt Ave, Brooklyn, NY 11238

Hours/Schedule: 9am – 5 pm with flex

Minimum Qualifications

Benefit Opportunity Specialist - 56314

Preferred Skills

• Excellent communication and writing skills.
• Knowledge of Agency operations and NYS social service policies/procedures.
• Strong analytical, problem-solving, and time management skills.
• Detail-oriented.
• Knowledge of FHEMS, WMS, POS, NYCWAY, SEAMS systems.

This position is also open to qualified persons with a disability eligible for the 55-a Program. Please indicate your interest at the top of your resume and cover letter.

Public Service Loan Forgiveness: You may be eligible for federal and state loan forgiveness programs. More info at https://studentaid.gov/pslf/.

Residency Requirement: NYC residency is not required.

Additional Information: The City of New York is an equal opportunity employer committed to diversity and inclusion.

Salary Range: $47,708.00 – $79,962.00