Failure Analysis Technician

Philips; Bothell (WA); On-site; USD 60,000 - 80,000; Full time

Job summary

Philips is seeking a hands-on Failure Analysis Technician to support our Post-Market Surveillance team by investigating returned consumer healthcare products and identifying root causes of product failures. This role is heavily lab-based and ideal for candidates with experience in electronics troubleshooting, testing, repair, or technical investigations.

For this project, you’ll work with Philips and become a contract or permanent employee of a Randstad company.

Qualifications

• Experience performing root cause analysis on electronic devices.
• Strong understanding of PCB electronics and related testing.
• Experience with repair work installation (e.g., power toothbrushes) and technical investigations.

Responsibilities

• Perform failure analysis on returned devices related to complaints.
• Work with limited supervision and escalate issues as needed.
• Develop and follow GLP/GDP compliant procedures and documentation.
• Support validation protocols and failure analysis testing methods for new products.
• Continuously learn and enhance technical skills.

Skills

Root Cause Analysis

PCB electronics

Troubleshooting electronics

Repair work installation

Job description

Philips is seeking a hands-on Failure Analysis Technician

In this role, you have the opportunity to make a real impact by supporting our Post-Market Surveillance team by investigating returned consumer healthcare products and identifying root causes of product failures. This role is heavily lab-based and ideal for candidates with experience in electronics troubleshooting, testing, repair, or technical investigations.

Your Role:

• Performs failure analysis on returned devices related to complaint allegations.
• Works with limited supervision, escalating issues to superiors as needed, and develops a substantial understanding of relevant regulations, requirements, and standards.
• Aids to implement procedures and protocols, ensuring adherence to good laboratory practices (GLP) and good documentation practices (GDP).
• Provides support towards the execution of validation protocols and failure analysis testing methods for new products and processes.
• Engages in continuous learning and on-the-job training to enhance skills and knowledge.
• Ensures the quality of own work by conducting checks and taking responsibility for the accuracy of work.

You\'re the right fit if:

• You have experience with Root Cause Analysis
• Good technical understanding of PCB\'s electronics
• Install repair work (power tooth brushes etc.)
• Curiosity as to why product is failing and solving the issue

What you’ll gain:

When you choose to work at Philips you’ll work on life-changing projects; and contribute to innovative health technologies and solutions that improve lives around the world. It could be life-changing for you too, with the opportunity to embrace new experiences, learn new skills and make new connections.

For this project, you’ll work for Philips and become a contract or permanent employee of a Randstad company. As a contractor at Philips, you\'ll enjoy cutting-edge challenges and unexpected experiences that make you a more in-demand professional. And as an employee of a Randstad company, you can expect to receive a range of benefits including ongoing support with your personal development and future prospects.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won\'t stop until everybody everywhere has access to the quality healthcare that we all deserve. As a contractor or freelancer at Philips, you’ll be part of our diverse collaborative team, helping the lives of others through the contribution you make each day.

The Randstad companies are responsible for finding talent to provide services at Philips. If you are selected to provide services for Philips, you will be employed by a Randstad company and will not be an employee of Philips.

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