Failure Analysis & Reliability Strategy Lead

Amazon; Seattle (WA); On-site; USD 151,000 - 204,000; Full time

Job summary

Amazon is seeking a Failure Analysis Manager in Seattle to lead a team investigating hardware failures and driving design improvements. You will guide root cause analysis, reliability testing, and actionable action plans across a diverse product portfolio.

You will set the team vision, build senior-level partnerships, and oversee escalation and corrective actions for critical customer issues. This role resides in the SPICE lab, Seattle.

Qualifications

• Proven leadership experience scaling technical teams in high-reliability hardware.
• Strong capability in root cause analysis across hardware domains.
• Experience influencing hardware design decisions at portfolio level.

Responsibilities

• Own root cause failure analysis and reliability testing outcomes across Amazon's hardware portfolio.
• Set technical strategy, identify gaps, and define roadmap for lab capacity.
• Drive cross-functional problem solving translating failure insights into design changes.
• Serve as escalation point for critical hardware quality issues to senior leadership.
• Build partnerships with engineering, supply chain, and program teams.

Skills

Leadership

Root cause analysis

FA & Reliability

Cross-functional

Problem solving

Education

Master's degree

Job description

Amazon is seeking a Failure Analysis Manager in Seattle to lead a team investigating hardware failures and driving design improvements. You will guide root cause analysis, reliability testing, and actionable action plans across a diverse product portfolio.

You will set the team vision, build senior-level partnerships, and oversee escalation and corrective actions for critical customer issues. This role resides in the SPICE lab, Seattle.