Failure Analysis Engineer - Manufacturing

Supermicro; San Jose (CA); Hybrid; USD 90,000 - 125,000; Full time

Job summary

Supermicro in San Jose, CA is seeking a Failure Analysis Engineer - Manufacturing to lead investigations into product failures, identify root causes, and drive corrective actions to improve reliability. You will collaborate with design, manufacturing, engineering and support teams to validate fixes, perform hardware repairs, and reconfigure systems to restore service.

Requirements include a Bachelor's or Master's in Engineering and 3+ years in server/rack systems or FA labs; familiarity with

Qualifications

• Bachelor’s or Master’s degree in Engineering (Electrical, Computer, Mechanical, or related).
• 3+ years in server/rack systems, data centers or failure analysis labs.
• Strong debugging and analytical skills; able to work under pressure.

Responsibilities

• Investigate hardware, software, and network-related failures in servers and related systems to identify root causes.
• Run tests to reproduce failure modes and validate fixes.
• Perform reporting on failure analysis and action items.
• Collaborate with design, manufacturing, engineering and support teams to implement design changes and process improvements.
• Perform hardware repairs, component replacements, and system reconfigurations to restore service quickly.
• Provide mentoring and development for junior resources.

Skills

Failure analysis

Server/rack systems

Troubleshooting hardware/software

Root cause identification

Education

Bachelor's or Master's in Engineering

Tools

Oscilloscopes

Job description

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Failure Analysis Engineer - Manufacturing

Location: San Jose, California, United States

About Supermicro:

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary:

We are seeking a highly skilled and experienced Failure Analysis Engineer - Manufacturin to join our team at Supermicro. In this pivotal role, you will lead critical investigations into product failures, utilizing your deep expertise in failure analysis methodologies to drive root cause identification and implement corrective actions that enhance product reliability and performance.

Essential Duties and Responsibilities:

• Investigate hardware, software, and network-related failures in servers and related systems to identify root causes
• Run tests to reproduce failure modes and validate fixes.
• Perform reporting on failure analysis and action items.
• Work with design, manufacturing, engineer, and support teams to implement design changes and process improvements
• Perform hardware repairs, component replacements, and system reconfigurations to restore service quickly
• Provides technical support to internal and external customers (travel required)
• Provide mentoring, coaching and development for junior-level resources

Qualifications:

• Bachelor’s or Master’s degreein Engineering (Electrical, Computer, Mechanical, or related), or a related technical field
• 3+ yearsexperiences in related roles, with hands‑on experience in server/rack systems, data centers, or failure analysis labs
• Strong understanding of server /rack architecture, operation system and GPU systems
• Familiar with oscilloscopes and strong knowledge of analysis flows and methodology.
• Ability to troubleshoot complex hardware/software issues and think critically under pressure.

Physical Requirements and Work Conditions:

The physical demands and work conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

• Able to stand, sit, walk, bend, stoop, reach, lift, and carry items.
• Perform tasks that require standing and walking for long periods up to entire shift.
• Lift, carry, push and pull in an excess of 25lb and up to 40lbs. Able to utilize a "buddy system" for moving objects more than 50 lbs

(For applicable positions: Must be able to operate pallet jack and forklift efficiently and safely.)

• Must be able to wear safety shoes, earmuffs or other required PPE as needed.
• Primarily works indoors with controlled climate conditions.

Please note that this position requires regular in-office attendance. The successful candidate is expected to be present in the office during standard working hours as determined by the company. In-office collaboration and participation in team meetings, training sessions, and other on-site activities are essential aspects of this role. Candidates should consider the commuting distance and be prepared to fulfill their responsibilities in the designated office location.

Salary Range

$90,000 - $125,000

The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.