Sr. System Engineer

Support Revolution; San Jose, Northern (CA, KY); Hybrid; USD 137,000 - 156,000; Full time

Job summary

Supermicro is a leading provider of server, storage, and networking solutions for data centers, cloud computing, and enterprise IT. Our Senior System Engineer will design, implement, test, and deploy rack-scale systems, driving automation and on-site deployments for enterprise customers.

The role emphasizes integrating compute, storage, and networking into full rack or multi-rack solutions, with focus on HPC/AI and cutting-edge GPU technologies.

Qualifications

• BS/MS in Electrical Engineering, Computer Engineering or a related field, MS preferred.
• 8+ years of work-related experience in server/network/storage hardware configuration, testing, debugging and troubleshooting.
• 8+ years of work-related experience in DevOps or in cloud environments, including but not limited to Docker/Containers and Kubernetes.
• Experience with leading AI/ML frameworks such as PyTorch, TensorFlow, etc.
• Familiar with TCP/IP protocol stack, UDP, IPv4-IPv6, DNS, DHCP and other Application protocols.
• Familiar with HPC, AI or Cloud benchmark tests, networking architecture.
• Excellent Programming skills in Python and shell scripting
• Strong communication skills and strong sense of teamwork and good team player
• Familiar with MLPerf Training/Inference benchmark, LLM, HPL-AI or RCCL/NCCL is a plus
• CCNA, OpenStack, Openshift, Azure or AWS is a plus

Responsibilities

• Deploy Rack/Cluster infrastructure and execute comprehensive system level testing on the latest GPUs, CPU processors, Network and Storage, encompassing functionality, compatibility, performance, stress, and reliability testing, leveraging proprietary in-house tools
• Conduct proof of concept design and testing. Establish expertise in HPC/AI applications and benchmarks, providing optimized benchmarks for HPC/AI applications by fine-tuning system settings, optimizing OS/network configurations, and demonstrating strong problem-solving skills and building robust processes and procedures for HPC/AI solutions
• Lead day-to-day operational support for Cluster, Storage, HPC and Cloud infrastructure. Identify and document hardware and software quality issues. Collaborate with product management and other Engineering teams to integrate enhancements into future products
• Write technical documents for test procedures, test reports and troubleshooting procedures related to servers/networks/clusters software and hardware to facilitate knowledge sharing
• Deliver on-site deployment services to ensure customer acceptance verification and satisfaction
• Write automation tools for cluster deployment and test environment

Skills

Python

Shell scripting

Strong communication

Team player

Cloud/DevOps concepts

Education

BS in Electrical Engineering or Computer Engineering

MS preferred

Tools

Docker/Containers

Kubernetes

PyTorch

TensorFlow

OpenShift

Azure

AWS

OpenStack

Job description

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Location: San Jose, California, United States

About Supermicro:

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary:

As a global leader in server technologies, Supermicro has been growing extremely fast in many key markets such as Cloud Computing, Big Data, HPC, AI and Storage, etc. To meet the market demand, Supermicro is developing end to end enterprise IT solutions with compute, storage, networking all integrated into full rack or multi-rack level systems. Senior System Engineer plays an important role in designing, implementing, testing and deploying rack system solutions for data center and enterprise customers.

Essential Duties and Responsibilities:

Includes the following essential duties and responsibilities (other duties may also be assigned):

• Deploy Rack/Cluster infrastructure and execute comprehensive system level testing on the latest GPUs, CPU processors, Network and Storage, encompassing functionality, compatibility, performance, stress, and reliability testing, leveraging proprietary in-house tools
• Conduct proof of concept design and testing. Establish expertise in HPC/AI applications and benchmarks, providing optimized benchmarks for HPC/AI applications by fine-tuning system settings, optimizing OS/network configurations, and demonstrating strong problem-solving skills and building robust processes and procedures for HPC/AI solutions
• Lead day-to-day operational support for Cluster, Storage, HPC and Cloud infrastructure. Identify and document hardware and software quality issues. Collaborate with product management and other Engineering teams to integrate enhancements into future products
• Write technical documents for test procedures, test reports and troubleshooting procedures related to servers/networks/clusters software and hardware to facilitate knowledge sharing
• Deliver on-site deployment services to ensure customer acceptance verification and satisfaction
• Write automation tools for cluster deployment and test environment

Qualifications:

• BS/MS in Electrical Engineering, Computer Engineering or a related field, MS preferred
• 8+ years of work-related experience in server/network/storage hardware configuration, testing, debugging and troubleshooting
• 8+ years of work-related experience in DevOps or in cloud environments, including but not limited to Docker/Containers and Kubernetes
• Experience with leading AI/ML frameworks such as PyTorch, TensorFlow, etc.
• Familiar with TCP/IP protocol stack, UDP, IPv4-IPv6, DNS, DHCP and other Application protocols
• Familiar with HPC, AI or Cloud benchmark tests, networking architecture
• Excellent Programming skills in Python and shell scripting
• Strong communication skills and strong sense of teamwork and good team player
• Familiar with MLPerf Training/Inference benchmark, LLM, HPL-AI or RCCL/NCCL is a plus
• CCNA, OpenStack, Openshit, Azure or AWS is a plus

Salary Range

$137,000 - $156,000

The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.