Failure Analysis Engineer

Foxconn Industrial Internet USA; Mount Pleasant (WI); On-site; USD 83,000 - 94,000; Full time

Job summary

A leading company in smart manufacturing seeks a Failure Analysis Engineer to investigate customer hardware issues and collaborate with various engineering disciplines. The role involves monitoring test failures and providing corrective actions to enhance production yields, requiring critical thinking and technical expertise. Join a dynamic team and contribute to innovative solutions for complex hardware challenges.

Benefits

Comprehensive benefits package including medical, dental, and vision insurance.

401K with employer contribution.

Personal, vacation, and holiday paid time off.

Onsite Health & Wellness Center.

Qualifications

• Minimum of 4 years' experience designing and debugging Industry Standard Computing platforms.
• Experience in hardware/firmware/software development and test methodologies preferred.
• Knowledge of key server technologies including Intel, AMD, ARM multi-core microprocessors.

Responsibilities

• Interface with customers and internal teams to root cause hardware issues.
• Perform engineering investigations of significant customer field and line escalations.
• Monitor test failure trends in NPI and provide corrective actions.

Skills

Debugging

Critical thinking

Hardware issue resolution

Education

Bachelor's or Master's degree in electrical or computer engineering

Job description

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FII USA, Inc., a Foxconn Technology Group Company, is seeking a Failure Analysis Engineer to perform engineering investigations of significant customer field and line escalations related to hardware issues and collaborate with numerous internal engineering disciplines to resolve hardware issues. Once a part of the team, you will be responsible for a wide variety of tasks within the Test and Reliability Engineering Department in an office environment and have the opportunity to display critical thinking skills to expand your career in Smart Manufacturing.

The Failure Analysis Engineer will monitor test failure trends in NPI, provide corrective actions to improve production test yields, and assist this Test and Reliability Engineering Department as needed.

Job Responsibilities:

• Interface with customers and internal cross-functional teams to root cause hardware issues to the component level
• Perform engineering investigations of significant customer field and line escalations related to hardware issues
• Monitor test failure trends in NPI and provide corrective actions to improve production test yields
• Design and develop debug tools to improve debug process and efficiency
• Provide training to technicians and debug team on new and existing debug procedures and product troubleshooting
• Support internal communications of techniques and processes for WW RMA & Service Centers
• Drive "best practices" across WW Operational, RMA & Service Sites
• Program manage CSP/Enterprise account Reliability requirements
• Facilitate Reliability strategy discussions
• Other duties as assigned
  

Qualifications:

• Bachelor's or Master's degree in electrical or computer engineering required
• Minimum of 4 years' experience designing and debugging Industry Standard Computing platforms required
• Experience in hardware/firmware/software development and test methodologies preferred
• Knowledge of key server technologies including Intel, AMD, ARM multi-core microprocessors, DDR 4/5 and NAND memory, and PCA design preferred
  

Reasons you should work for us:

• Comprehensive benefits package including medical, dental, and vision insurance coverage.
• Basic life insurance and short-term disability coverage provided by employer.
• Supplemental life insurance and long-term disability coverage options available.
• 401K with employer contribution.
• Personal, Vacation, and Holiday paid time off for all full-time employees.
• Onsite Aurora Health & Wellness Center available for all employees.
• Employees are continuously encouraged to learn and grow their careers in smart manufacturing.
  

About FII USA, Inc., a Foxconn Technology Group Company:
FII USA, Inc, a Foxconn Technology Group Company, is a global leader in smart manufacturing and industrial internet services. With a strong presence in the digital economy, we offer a comprehensive range of solutions in cloud computing, industrial internet, smart home, 5G, and network communication equipment. Fueled by continuous innovation and a commitment to sustainable development, we have become a key player in the electronic manufacturing service industry and sit at the forefront of driving advanced industry development.

FII USA, Inc is an Equal Opportunity employer. All qualified applicants will receive consideration for employment, without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales, General Business, and Education

• Industries

  Wireless Services, Telecommunications, and Communications Equipment Manufacturing

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