Faculty Support Services Supervisor

California Western School of Law; San Diego (CA); On-site; USD 39,000 - 45,000; Full time

Benefits offered by this job

Little Italy/Downtown location for方便

Free on-campus parking facilities

Employee engagement events

On-Campus Convenience Store

Complimentary bottomless Specialty COF

Use of on-campus Law Library

Job summary

California Western School of Law seeks a highly organized Faculty Support Services Supervisor to oversee day-to-day operations and develop a service-oriented team for faculty support. You will manage onboarding, course materials, exams, the online bookstore, and Law Review support while collaborating with the Director of Academic Affairs on budgets and strategic initiatives.

The role requires at least five years in admin support (three in supervision), strong Microsoft Office and Adobe skills,

Qualifications

• College degree required; five years in a high-paced administrative role preferred.
• Minimum five years’ admin support experience with deadline-driven environment.
• At least three years of supervisory experience required.
• Proficient in Microsoft Office and Adobe Standard.
• Experience with database management preferred; higher education a plus.
• Must be a self-starter and able to work independently and with colleagues.
• Strong interpersonal and communication skills; able to handle diverse populations.
• Ability to prioritize multiple tasks and manage time effectively.

Responsibilities

• FSS office management and main point of contact for faculty support.
• Assign requests to staff and oversee onboarding processes.
• Train faculty and staff in Microsoft Office.
• Review reimbursements for accuracy and manage payroll-related tasks.
• Oversee Law Review support and budget management.
• Coordinate course materials, exams, and online bookstore operations.
• Plan faculty office moves in coordination with Facilities.
• Supervise, train, and evaluate staff; provide feedback.

Skills

Supervisory experience

Microsoft Office

Adobe Standard

Database management

Communication skills

Multitasking

Team leadership

Education

College degree

Tools

Web-page maintenance

Database programs

Job description

California Western School of Law is seeking a highly organized and service-oriented professional to join our team as the Faculty Support Services Supervisor. Reporting to the Director of Academic Affairs, this position plays an important role in supporting the success of our faculty by overseeing the day-to-day operations of Faculty Support Services and ensuring timely, accurate, and exceptional service to both full-time and adjunct faculty. The Supervisor will lead and develop a team, improve and implement processes, and coordinate a wide range of faculty support functions, including course materials, faculty onboarding, exam preparation, the online bookstore, and Law Review support. This is an excellent opportunity for an experienced administrative professional who enjoys leading a team, solving problems, managing competing priorities, and building effective processes in a collaborative and fast-paced higher education environment.

Primary Responsibilities (includes but not limited to)

• FSS Office Management
• Serve as main point of contact for faculty and adjunct support requests.
• Assign support requests to staff members as appropriate.
• Assist with faculty onboarding, including but not limited to ordering business cards, office assignments, and online webpages.
• Train CWSL faculty and staff to be proficient in Microsoft Office.
• Review faculty reimbursements for accuracy.
• Research and recommend new computer, software, and office equipment.
• Supervise staff as it relates to student and non-student payroll functions.
• Supervise, train, coach, discipline and evaluate assigned staff.
• Delegate effectively to ensure workload is balanced for efficiency and effectiveness.
• Provide appropriate feedback and coaching to assigned staff on a regular basis.
• Accountability for employees’ performance results.
• Partner with the Director of Academic Affairs to create the faculty support budget.
• In consultation with the Director, plan and manage FSS staff overtime budget.
• Work with appropriate level of assistance, instruction and supervision.
• Proactively advise the Director of Academic Affairs of project status, potential issues, and overall progress.
• Perform, with a team approach, other duties as required.
• Law Review Support
• Manage projects for CWSL Law Review including but not limited to:
• Assist with creating and managing the Law Review Budget.
• Process reimbursements, as needed.
• Manage Subscriber List and work with publishers and agencies as appropriate.
• Coordinate year-end activities including year-end banquet, order gifts and graduation tassels.
• Order office supplies.
• Assist with coordinating onboarding activities (new member orientation, recruiting events.
• Assist with organizing symposiums.
• Assist with sending communications to students and assist Editors in chief with updating Canvas pages, as needed.
• Faculty Support
• Prepare letters, reports, classroom instructional materials, exams, articles, memos, and other materials as required.
• Provide assistance to faculty on research and publication projects.
• Maintain office equipment, copy center equipment, faculty printers, and adjunct office equipment.
• Manage course material preparation including copyright permission procedures and copyright records.
• Manage the distribution of course materials including seating charts, attendance sheets, and Legal Skills numbers.
• Gather and publish course materials for faculty and adjuncts.
• Supervise the exam support, including proofreading and preparing the exams for administration.
• Ensure all exams are accurate and ready for print.
• Work with the Registrar to resolve any exam issues.
• Coordinate the annual faculty office shuffle, including partnering with Facilities on office moves and prep.
• Manage Online Bookstore
• Manage the online bookstore and CMD (Course Materials Database), ensuring all course schedules, course materials, and pricing information is accurate, and appropriately and timely posted.
• Manage course pack process, including copyright permissions, binding, and desktop copy orders.
• Ensure course pricing is posted in compliance with the federal HEOA mandate.

Minimum Qualifications:

• College degree is required.
• Must have five (5) years of progressively responsible experience in a high-paced, deadline-driven administrative support position, preferably supporting Faculty.
• At least three (3) years of supervisory experience required.
• Must be highly proficient at Microsoft Office and Adobe Standard.
• Experience with database management preferred.
• Experience in higher education a plus.
• A combination of education and experience may be substituted.
• Must be a self-starter and demonstrate sound work ethic.
• Must be able to function independently with minimal oversight.
• In addition to the ability to work independently, individual must be able to work in collaboration with colleagues across the organization.
• Must have a firm commitment to provide exemplary services in a demanding and challenging environment.
• Demonstrated ability and interest in working with a highly diverse student and employee population is required.
• Strong interpersonal and communication skills using a variety of communication processes are essential.
• Must be able to prioritize and manage multiple tasks of varying complexity and urgency in a timely and efficient manner.

Computer Skills:

• Must possess high level of computer skills.
• Advanced experience using Microsoft Office Suite (Excel, PowerPoint and Outlook).
• Knowledge of Web-page maintenance.
• Experience with database programs.
• Must possess knowledge of effective internet search properties.
• Aptitude for learning new technology will be beneficial.

Compensation:

$28.00 - $33.00 per hour

Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the law school reasonably expects to pay for the position. The Annual Full Pay Range may be broader than what the law school anticipates paying for this position, based on internal equity and budget.

The law school offers competitive benefits for eligible employees, including, but not limited to:

• Generous employer contribution for Medical, Dental and Vision Insurance (depending on which plan/level the employee elects).
• 403 (b) Employer Retirement contribution of 8% (up to 8k per year) Fully and immediately vested.
• Company Paid Life and AD&D Insurance.
• Paid Long-Term Disability Insurance.
• Flexible Spending Plan.
• Reduced Summer Work Schedule (paid).
• Paid Winter Break (week of Christmas through New Year’s Day)
• Additional 10+ Paid Holidays
• Accrued Paid Time Off
• Wellness Programs

Perks:

• Little Italy/Downtown location for convenient access to great restaurants and after-hour activities.
• Free on-campus parking facilities provided.
• Employee engagement events held both virtually and on-campus.
• On-Campus Convenience Store.
• Complimentary bottomless Specialty Coffee.
• Use of on-campus Law Library facilities.

Resume and Cover Letter required.

About us:

Established in 1924, CWSL is an ABA accredited and AALS member, non-profit law school located in downtown San Diego, California. CWSL has the distinction of being San Diego’s oldest law school. CWSL is the recipient of numerous community service awards, including the State Bar of California President’s Pro Bono Service Award, and the federal government’s President’s Higher Education Community Service Honor Roll. The law school is also home to numerous outstanding programs, including the California Innocence Project, Community Law Project, and New Media Rights Program. The faculty are dedicated to teaching, research, and service to the community. Detailed information is available at https://www.cwsl.edu/

California Western School of Law is committed to using the law to prevent and solve human and societal problems. In conjunction with our mission - to train ethical, competent, and compassionate lawyers, representative of our diverse society and equipped to use the law effectively and creatively on behalf of all members of society - we value a rich diversity among our students, alumni, faculty, and staff, as well as in the larger communities of which we are a part.

The law school is an Equal Opportunity Employer dedicated to excellence through diversity. The law school provides reasonable accommodations to qualified applicants with disabilities upon request.