Faculty Information and Data Services Specialist

The Friedman School of Nutrition Science and Policy; Massachusetts; On-site; USD 74,000 - 111,000; Full time

Job summary

Tufts Technology Services is seeking a Faculty Information System Specialist to support the Faculty Information System (FIS) and the institutional Data Repository. You will interpret requirements, investigate issues, and coordinate work across technical and functional teams to improve data quality and reporting capabilities.

The role focuses on operational, technical, and project coordination activities, with responsibilities spanning data exports, dashboards, and support for institutional

Qualifications

• Bachelor's Degree in computer science, information science, or a related field.
• 3+ years of relevant experience managing the daily operations of computer systems, providing technical guidance and support to users, and developing reports and dashboards.
• Proficiency in SQL, enabling the design and implementation of complex reporting solutions and data visualizations.
• Sound judgment in the handling of sensitive or confidential information and data, including adherence to security requirements and access controls.
• Ability to balance competing requests, deadlines, and dependencies across multiple university stakeholders while determining appropriate follow-up and next steps.
• Ability to assist in the identification and analysis of business needs, and to support the development of solutions to improve operational efficiency.
• Demonstrated ability to work across multiple business and IT departments.
• Appropriate management of sensitive and confidential data, maintaining security and access controls.

Responsibilities

• Maintain knowledge of FIS and repository data structures and pathways.
• Monitor custom integrations from and to Tufts systems and web properties, collaborating with TTS teams to troubleshoot and modify data feeds.
• Review system changes, vendor notices, application upgrades, and service interruptions to evaluate their potential effect on users, integrations, and dependent systems.
• Contribute to solutions design for new and updated data exchange processes.
• Contribute to release and change management associated with application version upgrades. Monitor service downtime and changes involving integrated systems.

Skills

SQL

Data reporting

Stakeholder communication

Problem solving

Security and access controls

Cross-functional collaboration

Education

Bachelor's Degree in computer science, information science, or a related field

Tools

Pure

Symplectic Elements

Samvera

Figshare

Job description

Tufts Technology Services is seeking a Faculty Information System Specialist to support the Faculty Information System (FIS) and the institutional Data Repository. You will interpret requirements, investigate issues, and coordinate work across technical and functional teams to improve data quality and reporting capabilities.

The role focuses on operational, technical, and project coordination activities, with responsibilities spanning data exports, dashboards, and support for institutional