International Client Specialist

Lockton Companies; Chicago (IL); On-site; USD 90,000 - 130,000; Full time

Job summary

Lockton Companies Chicago is seeking an Associate to manage client exposure, policy summaries, and renewal tracking within a property and casualty milieu. You will coordinate with overseas servicing teams, brokers, carriers, and clients to ensure accurate information flow and timely renewals.

You will support marketing submissions, quote comparisons, and renewal proposals while maintaining high professional standards and client relationships.

Qualifications

• Bachelor’s degree in Business, International Affairs, or equivalent education and/or experience.
• Experience in Commercial Property and Casualty coverages; international experience a plus.
• Willingness to travel by automobile and aircraft with overnight stays.
• Ability to manage heavy workloads and meet deadlines.
• Strong written and verbal communication and professional interaction skills.

Responsibilities

• Collection of client exposure and policy summary information from overseas servicing teams.
• Maintenance of accurate and up-to-date information on clients, brokers, carriers, and coverages - Renewal tracking and notification to client, Producer, or account executive.
• Maintenance of account open items lists
• Client database management and information management of Lockton Partner Portal systems
• Due diligence review of all client exposures and coverages
• Preparation and assembly of marketing submission documentation
• Marketing renewals to incumbent and prospective carriers
• Preparing quote comparisons and renewal proposals for clients
• Coverage analysis of all policies under Lockton control
• Local service coordination and correspondence
• Participation and leading special client/prospect presentations and other projects
• Attend department meetings, education workshops, carrier functions, and other events
• Prepare written correspondence, reports, and analyses as needed
• Equal Opportunity adherence and contributing to inclusive culture
• Support with special projects as required

Skills

Communication skills

Time management

Client relationships

Negotiation

Travel readiness

English proficiency

Education

Bachelor’s degree in Business/International Affairs or equivalent

Tools

Microsoft Word

Excel

Outlook

Job description

Chicago, Illinois, United States of America

At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.

Collection of client exposure and policy summary information from overseas
servicing teams

Maintenance of accurate and up-to-date information on clients, brokers,
carriers, and coverages - Renewal tracking and notification to client, Producer, or account executive

Maintenance of account open items lists

Client database management and information management of Lockton Partner
Portal systems

Various specified account services, including

Due diligence review of all client exposures and coverages

Assembly of marketing submission documentation

Marketing renewal to incumbent and prospective carriers

Preparing quote comparisons and renewal proposal for client

Coverage analysis of all policies under Lockton control

Local service coordination and correspondence

Adherence with all agreed account deliverables, protocols, and procedures

Participation/leading special client/prospect presentations and other projects as required

Attend department meetings, education workshops, carrier functions, and other events

Prepare written correspondence, reports, and analyses as needed

Compensation and Benefits

Lockton Companies LLC is committed to offering competitive pay and benefits and complies with all relevant state/local pay transparency laws. The entry base salary offered for this opportunity may vary, and is contingent upon candidate education, skills, abilities, essential competencies, experience, professional designations, unique qualifications, and geographic location.

Performance Bonus: This role may be eligible for an annual performance bonus, based upon the financial performance of the organization and the individual contributions of the Associate.

Qualifications

Basic requirements:

• Bachelor’s degree in Business, International Affairs, or equivalent education and/or experience.
• Minimum of years of experience of Commercial Property and Casualty coverages and services or
  commensurate insurance industry knowledge through business experience and/or course work;
  international experience a plus.
• Flexibility to travel by automobile and aircraft with overnight stays.
• Proven ability to organize and manage time efficiently to prioritize heavy workloads in order to meet all
  time-sensitive deadlines.
• Demonstrated aptitude for understanding and quickly executing oral and written instruction.
• Demonstrated understanding of when to proceed alone and when to involve the account executive, unit
  manager, and/or others.
• Ability to communicate clearly and professionally and develop strong client relationships.
• Demonstrated professional, tactful negotiation, and persuasion skills to achieve objectives.
• Firm grasp of the English language with above-average verbal, written, and interpersonal skills to
  interact with Associates and clients at all levels of responsibility.
• Working knowledge of Microsoft Word, Excel, and Outlook; and similar applications including use of
  spreadsheet applications and formula calculations.
• Knowledge of foreign language(s) and/or experience working/traveling overseas a plus.
• Ability to work outside of normal business hours as needed.
• Legally able to work in the United States.

Equal Opportunity Statement

Lockton Companies is proud to provide everyone anequal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.

At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learnsfrom, celebrates and thrives because of ourbreadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.

About Lockton

Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 13,100+ Associates doing business in over 155 countries are empowered to do what’s right every day.

At Lockton, we believe in the power of all people. You belong at Lockton.

How We Will Support You

At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.

We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.

Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.