Factory IT Systems Engineer - Manufacturing Operations

MACOM Technology Solutions; Lowell (MA); On-site; USD 62,000 - 100,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Employer-sponsored 401(k) plan

Paid time off

Professional development opportunities

Job summary

MACOM in Lowell, MA is seeking a Manufacturing IT Support Engineer to own and support manufacturing IT hardware and software. You will partner with operations and IT to troubleshoot issues and drive improvements across MES Eyelit and related systems, enabling efficient production.

The role requires a Bachelor’s degree in IT, comfort in a clean room, and strong Windows/ networking skills with a customer-focused mindset. Flexible FAB scheduling and development opportunities are available.

Qualifications

• Bachelor degree in Information Technology or related field.
• Clean room environment experience and willingness to wear a smock.
• Willin g to skew work schedule to FAB needs.
• Expertise in Windows OS and infrastructure.
• Professional certifications are a plus.
• Good time management, multitasking, and networking skills.
• Strong inter-personal skills and ability to motivate team members.
• Some computer application programming experience.
• Experience in semiconductor-related operations is a plus.
• Understanding of the semiconductor process flow, structure and functions is a plus.
• Customer service orientation and creative problem solving skills.

Responsibilities

• Maintain catalog of all manufacturing hardware and software including specialty application software.
• Support and troubleshooting of factory specific hardware and software applications.
• Develop plans for Manufacturing IT infrastructure improvement and execute to the plan.
• Must be willing to build familiarity with operator MES Eyelit interactions to assist in improvements.
• Responsible for partnering with IT on maintenance and replacement of manufacturing PCs.
• First point of contact for manufacturing related hardware and software issues and will partner with IT on resolution.
• Works closely with operations management to coordinate activities.
• Partners with manufacturing personnel to highlight gaps and inefficiencies in the manufacturing IT systems and drives improvements to address them.

Skills

Windows OS

Networking

Programming

Time management

Customer service

Education

Bachelor's degree in Information Technology

Tools

Eyelit MES

Job description

MACOM in Lowell, MA is seeking a Manufacturing IT Support Engineer to own and support manufacturing IT hardware and software. You will partner with operations and IT to troubleshoot issues and drive improvements across MES Eyelit and related systems, enabling efficient production.

The role requires a Bachelor’s degree in IT, comfort in a clean room, and strong Windows/ networking skills with a customer-focused mindset. Flexible FAB scheduling and development opportunities are available.