Manager of Pathways to Success

Kenneth Young Center; Elk Grove Village (IL); On-site; USD 90,000 - 120,000; Full time

Job summary

Kenneth Young Center seeks a seasoned manager to lead the Pathways to Success program in Elk Grove Village, IL. You will supervise clinicians, oversee care coordination, and collaborate with internal and external partners to ensure high-quality services for children and families.

The role emphasizes clinical leadership, program development, and community engagement within a busy outpatient behavioral health setting. Strong supervision and licensing credentials are required.

Qualifications

• Master’s degree required and licensure (LCPC or LCSW) preferred.
• Minimum four years of clinical treatment experience with children, adolescents, or adults.
• Two years of demonstrated clinical and administrative supervision preferred.
• Valid driver’s license and reliable transportation required.

Responsibilities

• Provide program leadership and oversight of the Pathways to Success team.
• Coordinate clinical and administrative operations of therapy staff.
• Ensure compliance with agency policies and DHS/HFS reporting as applicable.
• Represent the agency at community events.

Skills

Clinical supervision

Team leadership

Education

Master’s degree in social work or related discipline

Job description

Position:Manager of Pathways to Success

Location: Elk Grove Village

Job Id:1079

# of Openings:1

Manager of Pathways to Success Program

Kenneth Young Center is a 501(c)(3) not-for-profit dedicated to providing comprehensive outpatient behavioral health services to individuals of all walks of life. Located in the Northwest suburbs of Chicago, we offer a wide range of services including outpatient therapeutic care, recovery-oriented support, community prevention, LGBTQ+ outreach, older adult services, and crisis intervention. Our team welcomes and celebrates unique perspectives and represents the diversity and vitality of our local communities. Join our team to grow in your career while building stronger, healthier communities.

Kenneth Young Center offers arobust benefit package that is highly competitive to the market and offers all full-time employees the following:

• 403(b) plan with organizational matching
• Medical Insurance (Blue Cross and Blue Shield of Illinois - BCBS)
• Dental (BCBS), and Vision Insurance (BCBS) with low employee premiums
• Long Term and Short Term Disability (BCBS), no cost to employee
• Flexible Spending Account (with annual rollover)
• Basic life insurance (50k) paid forby the organization and option for additional voluntary coverage for self, spouse, or dependents (BCBS)
• Incentive program with potential for quarterly bonuses
• Opportunity for annual bonus and salary increase (discretionary based on annual KYC financial audit)
• Eligibility to participate in the Public Service Loan Forgiveness Program (PSLF)

To further promote an active and healthy work/ life balance,KYCalso offers agenerous amount of paid time off and staff holidays.

• 4weeks of Paid Time Off (With increases based on seniority)
• 8 Paid Organization-Wide Holidays
• 3Personal Floating Holidays annually

Job Scope

Provide program leadership, clinical and administrative oversight to a team of clinicians providing care coordination and support services to children enrolled in the Pathways to Success Program. Identify, implement and evaluate unit performance. Maintain operational capacity for the unit. Serve as effective liaison to agency divisions and behavioral health, educational, medical, and emergency systems. Perform crisis assessments as needed and provide community based interventions and stabilization.

Administrative Responsibilities

• Coordinate day-to-day clinical and administrative operations and activities of full and part-time MHPs, QMHPs
• Provide clinical and administrative supervision of employees including clinical direction and assistance with IM+CANS assessment, treatment planning, resource linkage, and service delivery
  • Implement organizational system across team to ensure that IATPs are being updated every 6 months to assess client eligibility for program
• Ensure that all clinical activities performed by the teams are compliant with standards, policies and procedures of the organization and producing according to the position requirements
• Act as a liaison between KYC treatment teams, medical staff and outside providers to ensure service coordination and continuity of care
• Provide ongoing performance evaluation for supervisees building on strengths and identifying ongoing growth/training needs
• Develop and implement plan for the team to strengthen relationships with and provide outreach services to local community providers
• Collaborate with Deputy Director in identifying unit performance measures and annual budget
• Provide oversight of the deliverable reports to DHS/HFS
• Effectively implement and monitor program performance including individual and unit productivity expectations
• Participate with Deputy Director and Division Director in exploring opportunity expansion or enrichment within the unit or Outpatient Department
• Monitor unit staffing needs, develop job descriptions, interview, hire, and orient new staff
• Receive administrative input from supervisor and provide feedback regarding administrative issues
• Participate in problem identification and resolution and clinical quality assurance, as a member of the Quality Assurance Committee (CQI)
• Represent Agency at community events
• Interpret and communicate at a service delivery level KYC policy and procedures
• Participate in program planning, service coordination, practice development, as a member of PSC, CQI, and BH Outpatient Managers Meeting
• Other duties as assigned

Program Responsibilities

• Provide clinical supervision to full time and part time MHP/QMHP/LPHA staff and assigned interns
• In coordination with manager of SASS MCR, establish workflow describing communication between MCR teams and the CCSO Care Coordination team during and after crisis events for Pathways enrolled children.
  • This includes a plan toinvolve a Pathways enrolled child’s designated Care Coordinator in the delivery of MCR services and ensure that a member of the MCR team is present at Pathways emergency Child and Family team meetings.
• Monitor HFS client portal, called the Bureau of Behavioral Health SharePoint as well as the Wrapstat Portal on adaily basis to keep the client list accurate and up to date.
• Work with team supervisors to assign newly eligible clients to care coordinators expediently
• Work with finance department to ensure clients have access to funding for wraparound services as needed.
• Monitor monthly client data extraction in collaboration with the CIS leadership staff to ensure accurate monthly billing.
• Maintain training standards as determined by HFS. This includesproviding and documenting training to new and current staff. Training in required topics should be completed within sixty (60) days of any new staff’s start day and annually there after
• Assist team members in designing service packages reflective of assessed needs and offering anticipated positive outcomes
• Establish an emergency contact protocol for staff and act as unit contact to problem solve on-going response issues and call management
• Provide supervision and performance evaluation for program Supervisor and/or Team Lead, FSP Care Coordinator, Community Relations Manager, as well as Administrative Assistant
• Provide back up, oversight and supervision for teams in the absence of Team Lead/Supervisor
• Lead unit informational, communication and training meetings
• In cooperation with Supervisor/Team Lead, identify training and development needs of staff and develop unit training activities
• Support Deputy Director as an agency liaison to HFS
• Provide treatment and support services to a small caseload of clients and their families.
• These services will include the following:
  • Complete IATPs and provide Care Coordination to eligible clients
  • Maintain a high level of personal and team documentation compliance including timely review and signing of team members’ mental health assessment and treatment plans
• Master’s degree from an accredited college or university of social work, psychology, or a related discipline. Licensure of LCPC or LCSW required
• Minimum of four years of experience providing clinical treatment with children and adolescents or adults. Experience with intensive case management preferred
• Preferred two years of demonstrated ability to provide clinical and administrative supervision
• Valid driver’s license, proof of insurance and reliable transportation required

Schedule

• Full Time – Exempt, 37.5 hour work week

Kenneth Young Center is an Equal Opportunity Employer