Facility Training Officer (O-5 Billet) Non-Supervisory

U.S. Immigration and Customs Enforcement (ICE); Folkston (GA); On-site; USD 65,000 - 90,000; Full time

Job summary

U.S. Immigration and Customs Enforcement (ICE) seeks a Health Operations Training Specialist to develop, implement, and monitor staff training programs across IHSC health care facilities.

This role oversees accreditation readiness, compliance training, risk management, quality improvement, infection control, emergency preparedness, BLS certification, fit testing, training records, and reporting. Travel may be required up to 25% as directed by the Chief of Health Operations Unit.

Qualifications

• Experience developing and monitoring staff training programs.
• Knowledge of accreditation readiness and standards.
• Experience in risk management, quality improvement, infection control.
• Ability to coordinate with FHPM, FHSO, and IPO.
• Develops and maintains training records and reporting processes.

Responsibilities

• Administers training programs and acts as SME and advisor for management, development, implementation and monitoring of training.
• Provides leadership and education to ensure staff are trained in IHSC programs including accreditation readiness, risk management, quality improvement, infection control, occupational health, environmental health, safety and all hazards emergency preparedness.
• Monitors and reviews training activities and reporting for compliance with IHSC policies and accreditation standards.
• Maintains training files and information per policies and regulations.
• Performs quarterly training needs reviews and communicates updates to leadership and staff.
• Coordinates with FHPM to ensure accreditation-required trainings are complete and maintains training processes and audit-ready folders.
• Serves as CPR Instructor and conducts BLS certification for federal staff.

Skills

Staff training

Compliance

Quality improvement

Infection control

Emergency preparedness

Fit testing

CPR/BLS

Training records

Reporting

Tools

IHSC TRAIN

Job description

Summary

Responsible for developing, implementing, and monitoring staff training programs at IHSC health care facilities. Oversees accreditation readiness, compliance training, risk management, quality improvement, infection control, emergency preparedness, BLS certification, fit testing, training records, reporting, and special Health Operations Unit projects.

Summary

Responsible for developing, implementing, and monitoring staff training programs at IHSC health care facilities. Oversees accreditation readiness, compliance training, risk management, quality improvement, infection control, emergency preparedness, BLS certification, fit testing, training records, reporting, and special Health Operations Unit projects.

This position is only open to USPHS officers and Call to Active Duty (CAD) candidates.

Duties And Responsibilities

• Administration:
• Works collaboratively with the health services administrator and assistant health services administrator as the subject matter expert and key advisor in the management, development, implementation and monitoring of training programs.
• Provides leadership, develops, and maintains staff training and education to ensure facility health services staff are appropriately trained in coordination with FHPM, FHSO, and IPO for the following IHSC programs of responsibility: accreditation readiness and standards compliance; risk management; quality improvement; infection control; occupational health; environmental health, safety and security; and all hazards emergency preparedness and response.
• Monitors, reviews, coordinates, and ensures complete and timely reporting of training activities to maintain compliance with IHSC policies and applicable accreditation standards.
• Secures and maintains all training files and information in accordance with all established policies, procedures, and regulations.
• Provides quarterly review of training needs in collaboration with FHPM, FHSO, and IPO. Forwards quarterly reviews and updates to HSA for awareness. Disseminates status updates appropriately to staff in a timely manner.
• Monitors and reviews established performance indicators with respect to staff training for compliance with IHSC policy, NCCHC, PBNDS, ACA, and/or FRS. Ensures updates are disseminated appropriately to staff in a timely manner.
• Coordinates with FHPM to ensure all accreditation-required trainings are complete. Develops, reviews, and updates training processes and policies. Builds training folders for audit preparation. Establishes record keeping processes.
• Serves as federal fit tester conducting fit testing for federal staff. Ensures all staff meets annual fit testing requirement.
• Travel required up to 25% as directed by the Chief of Health Operations Unit.
• Training:
• Provides leadership, oversight, staff training and education on compliance with standards and accreditation; risk management (i.e. incident reporting, patient safety, etc.); quality improvement; infection control; occupational health; environmental health, safety and security; and all hazards emergency preparedness and response in coordination with FHPM, FHSO, and IPO.
• Serves as IHSC TRAIN subject matter expert and liaises with Medical Education and Development Unit (MEDU). Assists with development, coordination, and uploading of training on the IHSC TRAIN platform. Serves as course provider for IHSC TRAIN.
• Identifies HOU and facility-specific training topics (i.e. LOPs, trends from facility data, etc.). Develops, updates, and conducts overarching mandatory facility training for health services staff.
• Serves as CPR Instructor. Conducts BLS certification for all federal staff and provides CPR card upon completion.
• HOU Projects:
• Assists deputy chief of HOU with the development of the unit training program to include creating orientation program, competencies, and job aides and establishing standards of practice.
• Develops innovative methods to globally track HOU and accreditation-required trainings. Obtains approval from