Facility Support Staff

FMC Ice Sports; Worcester (MA); On-site; USD 19,000 - 22,000; Full time

Job summary

FMC Ice Sports in Worcester, MA is looking for Facility Support Staff to help deliver an exceptional guest experience. Roles include Skate Monitor, Cashier and Timekeeper, with on‑the‑job training provided.

No prior rink experience is required; applicants must be at least 16 years old and possess strong customer service and teamwork skills. Compensation is $15 per hour and offers equal opportunity employment.

Qualifications

• Excellent customer service skills.
• Be a team player.
• Be at least 16 years old.
• Understand the importance of dependability & organization.

Responsibilities

• Skate Monitor
• Cashier
• Timekeeper

Skills

Customer service

Teamwork

Dependability

Organization

Job description

Description

Facility Management Corporation, known as "FMC Ice Sports" was formed in 1992 to deliver high quality ice sport facility management and operations, as well as ice-based programs that benefit our communities and promote interest in both hockey and skating. We have established a record of quality operations and have grown to be the largest operator of public arenas in the United States. FMC operates 25 public ice-skating arenas across the state of Massachusetts in long-term partnership agreements with the Commonwealth and various municipalities as well as educational institutions.

Facility Support Staff is responsible for a variety of tasks and functions in the arena to ensure an exceptional customer experience. Responsibilities could include:

• Skate Monitor
• Cashier
• Timekeeper

No prior experience in an ice rink or ice sports required. We will train.

Requirements

A Successful Candidate Will...

• Have excellent customer service skills
• Be a team player
• Be at least 16 years old
• Understand the importance of dependability & organization

Compensation: $15 per hour, non-negotiable

The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job. All offers are contingent upon passing a thorough background check including a CORI, SORI and National Criminal History Background check. FMC Ice Sports is an Equal Opportunity Employer.