Facility Solutions Admin Rep

FedEx Freight, Inc.; Harrison (AR); On-site; USD 25,000 - 35,000; Full time

Job summary

FedEx Freight, Inc. in Harrison, Arkansas is seeking an Administrative Support Specialist to assist Facility Solutions Administration with vendor invoices, contracts, work orders, and related tasks.

The role involves monitoring and processing work orders, determining repair responsibilities between landlord and FedEx, researching warranty coverage, and coordinating with vendors, field staff and management. Strong data entry, communication, and MS Office skills are essential.

Qualifications

• High school Diploma or GED plus two years of general office experience.
• Strong customer-service orientation with interpersonal skills.
• Good verbal and written communication skills.
• Accurate data entry skills.
• Well-organized, detail-oriented, able to handle multiple tasks.
• Experience using Microsoft Office: Excel, Word, Outlook.
• Ability to handle confidential information.
• Able to work independently and as a team member.

Responsibilities

• Monitor and process work orders for facility repairs in a timely manner.
• Determine whether repairs are landlord or FedEx FedEx responsibility and notify Real Estate Services.
• Research warranty status for facility repairs.
• Interact with vendors to support maintenance programs.
• Communicate issues and status updates to vendors and field personnel.
• Help establish and renew service contracts (FSAs) per company policy.
• Process contract requests and records.
• Review GL Spend reports for accuracy and compliance.
• Process invoices for facility maintenance and service.
• Support department administrative needs and answer phones.
• Ensure compliance with laws and company policies.

Skills

Customer service

Interpersonal skills

Verbal communication

Written communication

Data entry

Organization

Team collaboration

Independent work

Education

High school Diploma or GED

Tools

Excel

Word

Outlook

Job description

Starting Rate of Pay: $ 21.60 per hour

POSITION OVERVIEW

Provide administrative support for Facility Solutions Administration ensuring information that pertains to vendor invoices, contracts, work orders, etc. are handled appropriately and in a timely manner.

ESSENTIAL FUNCTIONS

• Monitor and process work orders for facility repair/maintenance in an appropriate and timely manner, obtain additional information as needed and issue work orders to vendor
• Determine whether facility repairs for leased locations are the responsibility of the Landlord or FedEx Freight and notify Real Estate Services when repairs are the Landlord's responsibility
• Research and determine whether requested facility repairs are under warranty.
• Interact with vendors in support of established facility maintenance and service programs
• Communicate issues and status updates to vendors, field personnel and/or department management, as appropriate
• Work with field personnel to establish new and renewal service contracts (FSAs) in compliance with company policies
• Process contract requests and records
• Research GL Spend reports for accuracy and procedure compliance
• Process invoices relating to facility maintenance and service
• Support department administrative needs, gather and analyze data and answer phones
• Comply with all applicable laws/regulations, as well as company policies/procedures
• Perform other duties as required

Disclaimer

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, essential functions and qualifications required of employees assigned to the job.

QUALIFICATIONS

• High school Diploma or GED plus two (2) years of general office experience
• Must be customer-service oriented with strong interpersonal skills
• Good verbal and written communication skills
• Accurate data entry skills
• Must be well-organized, detail-oriented and able to handle multiple tasks
• Experience and ability to use Microsoft Office software; (Excel, Word and Outlook)
• Able to handle confidential information
• Able to work independently and as a team member

EST FedEx Freight, IncFedEx Freight is an Equal Opportunity Employer, including disabled and veterans. If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please e-mail at [e-mail]. FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.