Facility Solutions Admin Rep

FedEx Freight; Harrison (AR); On-site; USD 28,000 - 33,000; Full time

Job summary

FedEx Freight is seeking an administrative support specialist to assist the Facility Solutions Administration team. You will process work orders, coordinate with vendors, and manage information related to invoices, contracts, and service records in a timely manner.

The role emphasizes accuracy, data entry, confidentiality, and collaboration with field personnel. Proficiency in Microsoft Office and strong communication skills are essential for success in a fast-paced environment at our Harrison

Qualifications

• High school Diploma or GED plus two (2) years of general office experience.
• Must be customer-service oriented with strong interpersonal skills.
• Good verbal and written communication skills.
• Accurate data entry skills.
• Must be well-organized, detail-oriented and able to handle multiple tasks.
• Experience and ability to use Microsoft Office software; (Excel, Word and Outlook).
• Able to handle confidential information.
• Able to work independently and as a team member.

Responsibilities

• Monitor and process work orders for facility repair/maintenance in an appropriate and timely manner, obtain additional information as needed and issue work orders to vendor.
• Determine whether facility repairs for leased locations are the responsibility of the Landlord or FedEx Freight and notify Real Estate Services when repairs are the Landlord’s responsibility.
• Research and determine whether requested facility repairs are under warranty.
• Interact with vendors in support of established facility maintenance and service programs.
• Communicate issues and status updates to vendors, field personnel and/or department management, as appropriate.
• Work with field personnel to establish new and renewal service contracts (FSAs) in compliance with company policies.
• Process contract requests and records.
• Research GL Spend reports for accuracy and procedure compliance.
• Process invoices relating to facility maintenance and service.
• Support department administrative needs, gather and analyze data and answer phones.
• Comply with all applicable laws/regulations, as well as company policies/procedures.

Skills

Customer service

Communication skills

Data entry

Organizational skills

Multitasking

Teamwork

Education

High school Diploma or GED

Tools

Microsoft Office

Job description

Starting Rate of Pay: $ 21.60 per hour

POSITION OVERVIEW

Provide administrative support for Facility Solutions Administration ensuring information that pertains to vendor invoices, contracts, work orders, etc. are handled appropriately and in a timely manner.

ESSENTIAL FUNCTIONS

• Monitor and process work orders for facility repair/maintenance in an appropriate and timely manner, obtain additional information as needed and issue work orders to vendor
• Determine whether facility repairs for leased locations are the responsibility of the Landlord or FedEx Freight and notify Real Estate Services when repairs are the Landlord’s responsibility
• Research and determine whether requested facility repairs are under warranty.
• Interact with vendors in support of established facility maintenance and service programs
• Communicate issues and status updates to vendors, field personnel and/or department management, as appropriate
• Work with field personnel to establish new and renewal service contracts (FSAs) in compliance with company policies
• Process contract requests and records
• Research GL Spend reports for accuracy and procedure compliance
• Process invoices relating to facility maintenance and service
• Support department administrative needs, gather and analyze data and answer phones
• Comply with all applicable laws/regulations, as well as company policies/procedures
• Perform other duties as required

Disclaimer

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, essential functions and qualifications required of employees assigned to the job.

QUALIFICATIONS

• High school Diploma or GED plus two (2) years of general office experience
• Must be customer-service oriented with strong interpersonal skills
• Good verbal and written communication skills
• Accurate data entry skills
• Must be well-organized, detail-oriented and able to handle multiple tasks
• Experience and ability to use Microsoft Office software; (Excel, Word and Outlook)
• Able to handle confidential information
• Able to work independently and as a team member

FedEx Freight is an Equal Opportunity Employer, including disabled and veterans.

If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please e-mail at [e-mail].

FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.