Facility Service Specialist

AustinTexas; Austin (TX); On-site; USD 43,000 - 54,000; Full time

Job summary

Austin Water in Austin, TX is seeking a Facility Service Specialist to maintain and repair assigned buildings, coordinating internal staff or external contractors as needed.

You will support HVAC, electrical, plumbing, and related systems, ensuring safety and quality in a varied outdoor/indoor environment. This essential role requires a proactive approach and good communication with teams and customers.

Qualifications

• High school diploma or equivalent and four years of relevant work experience.
• Experience may substitute education up to four years.
• Knowledge of facility maintenance practices and safety procedures.

Responsibilities

• Plans and performs basic building repairs and participates in construction/installation activities on assigned projects.
• Conducts site inspections and reports on maintenance needs and safety violations.
• Coordinates with contractors, vendors, and other divisions providing maintenance and moves to assigned buildings.
• Prepares and maintains project status reports with cost estimates.
• Monitors contracts and equipment installation projects.

Skills

Facility maintenance

Oral & written communication

Planning & organizing

Contract coordination

Multi-tasking

Education

High school diploma or equivalent

Job description

About This Position

JOIN THE CITY OF AUSTIN TEAM

The City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. Our guiding principles—Empathy, Ethics, Excellence, Engagement, and Equity — anchor our approach in delivering services that significantly impact the lives of Austin residents. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee. What Makes the City of Austin Special? Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation. Diverse and Inclusive Workplace: Work in an environment where every voice is valued, and Innovation thrives. Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits. Retirement Security: Plan for the future with the City of Austin Employees' Retirement System. Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure. Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support. Career Growth: Advance your skills and expertise with professional development and leadership opportunities. Modern Workspaces: Work in innovative and sustainable environments designed to foster collaboration and inspiration. By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country

ABOUT AUSTIN WATER

For over 100 years, Austin Water has been committed to providing safe, reliable, high-quality, and affordable water services to our customers. Today, we serve over 1,000,000 people in the Austin metropolitan area, across more than 548 square miles. As one of the fastest-growing cities in the country, we’re not just keeping up—we’re leading the way with sustainable infrastructure, advanced treatment technology, and environmental innovation. Austin Water consistently ranks among the best in the country when it comes to water quality. We also treat, return, and recycle wastewater in ways that protect environmental resources. Austin Water exceeds federal and state requirements for clean water and environmental compliance at our water and wastewater treatment plants.

Job Description:

Facility Service Specialist

Purpose:

This position is responsible for providing maintenance and repairs to assigned buildings, including coordination of internal maintenance personnel or contractor vendors.

Duties, Functions and Responsibilities:

• Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
• Plans and performs basic building repairs and participates in construction/installation activities on assigned projects.
• Conducts site inspections and reports on maintenance needs and safety violations.
• Coordinates with contractors, vendors, and other divisions providing maintenance, repairs, and moves to assigned buildings.
• Calculates figures and compiles data and information for reports, cost estimates, etc.Prepares and maintains project status reports.
• Monitors lease agreements, maintenance contracts, equipment installation contracts, and construction contracts.
• Researches information as requested or needed.
• Answers questions from internal and external customers.

Responsibilities - Supervisor and/or Leadership Exercised:

None

Knowledge, Skills, and Abilities:

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of facility maintenance.
• Knowledge of Federal, State, and Local laws.
• Knowledge of City practices, policies, and procedures.
• Knowledge of safety practices and procedures.
• Knowledge of fiscal planning and budget preparation.
• Knowledge of general maintenance practices.
• Knowledge of monitoring contracts and/or vendors.
• Skill in oral and written communication.
• Skill in handling multiple tasks and prioritizing.
• Skill in planning and organizing.
• Ability to coordinate contract work crews providing maintenance and repairs to a variety of building sites.
• Ability to work with frequent interruptions and changes in priorities.
• Ability to establish and maintain good working relationships with other City employees and the public.

Minimum Qualifications:

• Graduation from an accredited high school or equivalent, plus four (4) years of relevant work experience.
• Experience may substitute for education up to the maximum of four (4) years.

Licenses and Certifications Required:

• Class C Driver License.
• If required by position: Valid Commercial Driver License (CDL). Specific endorsements may be required within 120 days of hire.

Physical Requirements:

Ability to bend, lift, walk, carry, or use a force equal to lifting to fifty (50) pounds.

Preferred Experience:

• Strong technical background in commercial or industrial HVAC systems, with hands‑on experience in troubleshooting, maintaining, and performing preventive maintenance.
• Familiarity with Building Automation Systems (BAS) or Energy Management Systems (EMS).
• Working knowledge of commercial chilled water systems, air handling units (AHUs), variable air volume (VAV) boxes, and economizer controls.
• Valid EPA Universal Certification
• Ability to travel and work independently in remote areas with minimum oversight.
• Ability to travel to multiple sites and work locations, including remote locations accessible only on foot.
• Developing and monitoring various contracts related to facility maintenance, including maintenance contracts, equipment installation contracts, and construction contracts.

Notes to Candidate:

This position requires individuals to work in all weather conditions, performing maintenance and repairs in a rural environment and at other Austin Water facilities, with minimal supervision. Responsibilities include general and preventive maintenance of components such as HVAC, plumbing, electrical systems, septic systems, and water well systems. Additionally, proficiency in maintaining high game fences (chain-link) is required. The role also involves monitoring multiple contracts and contractors when the workload exceeds the position's scope.

Essential Employee:

This position has been designated as essential for the City of Austin. Essential positions are responsible for maintaining emergency services or providing public health, safety, utility services, and the welfare of the community. In the event of a designated emergency, employees in this role will be called back or retained to assist with operations and recovery efforts.

Pay rate:

$31.39 - $39.24 per hour

Position will be filled at the following location:

Waller Creek Center (625 E. 10th Street, Austin, Texas 78748)

Days and Hours:

Monday Through Friday, 7:00 AM - 3:30 PM

Benefits:

Working with Austin Water provides several health and welfare benefits, such as medical coverage, paid leave, a great retirement plan, training opportunities, and more.

Driving Requirement:

This position requires a valid Texas Class C Driver's License or the ability to obtain one by your hire date. External new hires must meet the City of Austin’s Driver Record Evaluation (DRE) requirements. To be eligible for a driving position, applicants must not have more than three moving violations or a total of six Driving Record Evaluation (DRE) points within the past thirty‑six (36) months.

All Austin Water worksite locations are tobacco‑free. The use of tobacco products and/or e‑cigarettes is not permitted on any AW worksite, including construction sites, parking lots, garages, or in any personal vehicle located on the premises.

EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call [phone] or Texas Relay by dialing 7-1-1.