Facility Service Specialist (HVAC) - Austin Energy

City of Austin; Austin (TX); On-site; USD 65,000 - 82,000; Full time

Job summary

City of Austin’s Austin Energy division is seeking a Facility Service Specialist to provide maintenance and repairs for assigned buildings. You will coordinate internal staff and contractor vendors, perform site inspections, and prepare cost estimates and project reports.

Responsibilities include monitoring leases and contracts, researching information, and delivering responsive service to stakeholders. The role supports critical facilities for employees and the community with a Monday–Friday

Qualifications

• Knowledge of facility maintenance practices.
• Knowledge of safety rules and regulations.
• Strong communication and multitasking abilities.
• Ability to coordinate work crews and contractors.

Responsibilities

• Plans and performs basic building repairs and participates in construction/installation activities.
• Conducts site inspections and reports on maintenance needs and safety violations.
• Coordinates with contractors, vendors, and divisions providing maintenance, repairs, and moves.
• Calculates figures and compiles data for reports and cost estimates.
• Prepares and maintains status reports on projects.
• Monitors lease agreements and maintenance contracts.
• Researches information as requested.
• Answers questions from internal and external customers.

Skills

Facility maintenance

Safety awareness

Communication skills

Prioritize tasks

Coordination with vendors

Education

High school diploma or equivalent

Tools

Building Automation System

Job description

About This Position

This Austin Energy position plays a key role in maintaining safe, efficient, and reliable facilities that support daily operations across the utility. The role performs routine building repairs and assists with construction and installation activities on assigned projects. It includes conducting site inspections to identify maintenance needs and potential safety concerns, and providing clear, timely reports on findings. The position works closely with contractors, vendors, and internal divisions to coordinate repairs, maintenance services, and building moves to ensure projects are completed successfully. Responsibilities also include compiling data, preparing cost estimates, and maintaining accurate project status reports. The role monitors lease agreements and maintenance, installation, and construction contracts to ensure compliance and timely execution. Additionally, it involves researching information as needed and providing responsive customer service to both internal and external stakeholders. This position offers the opportunity to directly support Austin Energy’s mission by helping maintain high‑quality facilities for employees and the community.

Facility Service Specialist

Purpose: This position is responsible for providing maintenance and repairs to assigned buildings, including coordination of internal maintenance personnel or contractor vendors.

Duties, Functions and Responsibilities

• Plans and performs basic building repairs and participates in construction/installation activities on assigned projects.
• Conducts site inspections and reports on maintenance needs and safety violations.
• Coordinates with contractors, vendors, and other divisions providing maintenance, repairs, and moves to assigned buildings.
• Calculates figures and compiles data and information for reports, cost estimates, etc.
• Prepares and maintains status reports on projects.
• Monitors lease agreements, maintenance contracts, equipment installation contracts, and construction contracts.
• Researches information as requested or needed.
• Answers questions from internal and external customers.
• Other related duties may be assigned.

Supervisor and/or Leadership Exercised

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

Knowledge, Skills, and Abilities

• Knowledge of facility maintenance.
• Knowledge of Federal, State, and Local laws.
• Knowledge of City practices, policies, and procedures.
• Knowledge of safety practices and procedures.
• Knowledge of fiscal planning and budget preparation.
• Knowledge of general maintenance practices.
• Knowledge of monitoring of contracts and/or vendors.
• Skill in oral and written communication.
• Skill in handling multiple tasks and prioritizing.
• Skill in planning and organizing.
• Ability to coordinate contract work crews providing maintenance and repairs to a variety of building sites.
• Ability to work with frequent interruptions and changes in priorities.
• Ability to establish and maintain good working relationships with other City employees and the public.

Minimum Qualifications

Graduation from an accredited high school or equivalent, plus four (4) years relevant work experience. Experience may substitute for education up to the maximum of four (4) years.

Licenses and Certifications Required

• Class C Driver License.
• If required by position: Valid Commercial Driver License (CDL). Specific endorsements may be required to be obtained within 120 days of hire.

Physical Requirements

Ability to bend, lift, walk, carry, or use a force equal to lifting up to fifty (50) pounds.

Preferred Qualifications

• EPA license or TDLR registered or the ability to obtain one of these credentials within six (6) months of hire.
• Experience with Building Automation System.
• Experience planning and performing basic building repairs on commercial or industrial facilities.
• Experience conducting site inspections and reporting maintenance needs or safety violations.
• Experience coordinating work with contractors, vendors, or other divisions providing maintenance repairs.
• Experience monitoring lease agreements, maintenance contracts, equipment installation contracts or construction contracts.
• Experience responding to questions from internal and external customers regarding facilities or maintenance issues.

Pay Range

Entry: $31.39 - Mid: $39.24

Schedule

Monday - Friday (7:00AM - 4:00PM)

Location

4815 Mueller Blvd, Austin Texas 78723

JOIN THE CITY OF AUSTIN TEAM

At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – that anchor our delivery of services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee. What Makes the City of Austin Special? Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation. Value and Innovation: Work in an environment where employees are valued and innovation thrives. Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits. Retirement Security: Plan for the future with the City of Austin Employees' Retirement System. Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure. Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support. Career Growth: Advance your skills and expertise with professional development and leadership opportunities. Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration. By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

EEO Statement for City of Austin

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call [phone] or Texas Relay by dialing 7-1-1.