Facility Program Manager - Pharmacy Informatics

Veterans Health Administration; Fort Meade (SD); On-site; USD 147,000 - 191,000; Full time

Job summary

The Veterans Health Administration seeks a Facility Program Manager - Pharmacy Informatics to lead informatics initiatives across pharmacy services. Responsibilities include managing EHR-related issues, coordinating with PBM and OEHRM, and driving safe, efficient medication management through CDS, formulary support, and system optimizations.

This full-time role emphasizes cross-functional collaboration, test planning, and staff training with a focus on patient safety and cost-conscious

Qualifications

• Pharmacist license and PharmD degree required.
• Experience with informatics projects and clinical decision support is preferred.
• Knowledge of EHR workflows and pharmacy automation is essential.

Responsibilities

• Lead informatics initiatives across pharmacy services.
• Coordinate with PBM, OEHRM, and EHR vendors for system improvements.
• Manage EHR tickets, changes, and problem resolution for Pharmacy Service.
• Develop and maintain reports and dashboards for medication management.
• Provide education on EHR changes and pharmacy IT processes.

Skills

Pharmacy Informatics

Data analysis

EHR systems

Project coordination

Education

PharmD

Tools

EHR software

Pharmacy automation systems

PBM systems

Job description

Facility Program Manager - Pharmacy Informatics

• Department: Department of Veterans Affairs

Pharmacist Facility Program Manager - Informatics The Program Manager for Pharmacy Informatics is responsible for collecting and analyzing technology and information to improve clinical care, ensure patient safety, and increase the efficiency and effectiveness of medication management processes and Pharmacy services.

Key Responsibilities

VA Careers - Pharmacy: https://youtube.com/embed/Fn_ickNBEws Duties include, but are not limited to: Informatics 1.

Serves as the liaison between facility Pharmacy Service, HAS Pharmacy, VISN Pharmacy, national Pharmacy Benefits Management (PBM) and the Office of Electronic Health Record Modernization (OEHRM) for the purpose of evaluating Pharmacy programs and operating systems, Pharmacy automation systems, and electronic health record (EHR) systems for operability, performance, and improvement opportunities. 2.

Manages EHR-related troubleshooting and supports Pharmacy Service staff with EHR problem resolution. Owns and manages EHR tickets and change request entries for the Pharmacy Service. Assists with Office of Information and Technology (OI&T) ticket entry, tracking, and resolution. 3. Provides administrative, technical, analytical, and automated data processing (ADP) support to the Pharmacy Service.

Participates in Pharmacy Service information management decisions, policy and procedure design, and compiles/submits ADP information as requested. 4. Collaborates to make changes to Pharmacy operating systems to meet evolving and complex computerized initiatives (e.g., EHR, Pharmacy automation equipment, Bar Code Medication Administration [BCMA]) and Pharmacy Service needs.

Serves as the coordinator to ensure that Pharmacy systems are fully integrated, operational, and resources are utilized effectively and efficiently to meet objectives. Performs testing, evaluation, and quality assurance as appropriate. 5. Serves as the liaison between Pharmacy Service and OI&T, Health Systems Informatics, BioMed, and other ADP points of contact from other service lines for Pharmacy Informatics-related issues. 6.

Collaborates with Clinical Application Coordinators (CACs), Health Informatics staff, Pharmacy Service staff, and other healthcare staff either independently or through multidisciplinary teams to develop, implement, and maintain medication power plans, order menus, clinical decision support systems (CDSS) menus, clinical reminders, clinical reminder order checks, notes, templates, consults/referrals, etc., as allowed in the EHR. 7.

Serves as the coordinator for the implementation and verification of new Pharmacy operating system packages, program development, enhancement, troubleshooting, and problem prevention related to Pharmacy Service. Serves as the liaison to other service lines on Informatics issues related to the Pharmacy Service. 8. Responsible for Pharmacy drug file maintenance as allowed at a facility level in collaboration with the PBM national drug file team.

Actively manages the EHR ordering menus to guide intuitive, safe, effective, and cost-conscious ordering of pharmaceutical products consistent with the VA National Formulary, Pharmacoeconomic strategies, and local, HSA, VISN, and national initiatives. Remains actively involved in the local formulary conversions, cost-savings/cost-avoidance initiatives, therapeutic substitutions, and other projects as assigned. 9.

Responsible for maintaining Pharmacy Service computer programs which involve updating Pharmacy database files (e.g., Pharmacy staff user profiles, provider user profiles, allergies, drug interactions, etc.).

Collaborates with facility Credentialing & Privileging (C&P) Service, facility Business Office staff, and service line ADPACs to establish provider user profiles for controlled substance and non-controlled substance medication and supply prescribing, DEA number, CSA number, NPI number, CIP approval periods, etc. 10. Designs or uses available information databases, dashboards, and reports to obtain clinical and administrative data used by Pharmacy Service for evaluation. 11.

Assists with the review and revision of Pharmacy Service and facility policies, procedures, protocols, standard operating procedures (SOPs), etc., to ensure compliance with facility policies, VHA Directives, VHA Handbooks, and regulatory agency requirements. 12. Provides education and training to Pharmacy Service staff and other healthcare system staff on the application and operation of Pharmacy packages and automation as needed. 13.

Provides education and training to Pharmacy Service staff on changes and updates to the EHR. Provides education and training to other healthcare system staff on Pharmacy-related changes and updates to the EHR. 14. Serves as a Pharmacy Service representative on committees, subcommittees, workgroups, or taskforces relating to Pharmacy Informatics as assigned. 15.

May serve as a preceptor to Pharmacy trainees (e.g., Pharmacy Residents, Pharmacy Students) on Pharmacy Informatics-related topics or areas of focus. Work Schedule: Full-time; Monday-Friday. Tour of duty will be determined by the location. Telework: Ad-hoc Virtual: This is not a virtual position. Functional Statement #: 000000 Relocation/Recruitment Incentives: Not authorized Permanent Change of Station (PCS): Not authorized

Requirements & Education

Important: A transcript must be submitted with your application. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $147189 – $191349/yr.

What is the application deadline?

Applications close on 2026-10-21.

Who is eligible to apply?

This position is open under the 'Fed Internal Search' hiring path.