Facility Operations Training Program Manager

Meta; Menlo Park (CA); On-site; USD 142,000 - 202,000; Full time

Job summary

An innovative firm is seeking a Data Center Facility Operations Training Program Manager to lead the design and implementation of training programs for its personnel. This role will involve collaborating with various teams to enhance training effectiveness and ensure compliance with organizational standards. The successful candidate will have a strong background in training program administration and instructional design, with a focus on creating engaging content and measurable outcomes. Join a company that is shaping the future of social technology and enjoy a rewarding career with competitive compensation and benefits.

Benefits

Equity

Comprehensive benefits

Flexible work hours

Professional development opportunities

Qualifications

• 10+ years of experience in training programs for critical infrastructure.
• Experience with various Instructional System Design techniques.

Responsibilities

• Manage a team to develop and implement global training programs.
• Lead the creation of onboarding plans to enhance new hire experiences.

Skills

Instructional System Design

Training Program Administration

Project Management

Content Creation

Education

Bachelor's Degree

Master's Degree

Tools

Learning Management Systems (LMS)

Articulate360

Adobe Creative Cloud

Job description

Facility Operations Training Program Manager

Meta is seeking a Data Center Facility Operations Training Program Manager. This role will manage ateam responsible for the design, development, and implementation of training programs that offerinitial and continuing technical and developmental training to all Meta Data Center Facility Operationspersonnel. This role will work with training production vendors, data center field operations teams, andpartner organizations to review organizational assessments and performance data to find opportunitiesand then revise existing training products and develop new products to close program gaps. Monitoringprogram health, the role will provide updates to organization leadership, generate reports, maintaindashboards, and continuously evaluate and improve program performance.

Facility Operations Training Program Manager Responsibilities

Manage a team that designs, develops, and implements a comprehensive global training program of initial qualification and continuing technical and developmental training for data center facilities personnel.

Lead the development, maintenance and organizational use of role-specific onboarding plans that are valuable, engaging, and improve new hire experiences.

Proactively lead the identification, analysis, design, and development of new global training products. Provide oversight for the development of new products to ensure program standards are met, lesson objectives are satisfied, and learning outcomes are achieved.

Perform account management for training production vendors, including business reviews, invoicing, purchase order management, and account deliverables oversight.

Leads the reliably accurate library of training products easily accessible through a web-based Learning Management System (LMS).

Partner with Facility Assessment Teams, Facility Operations Leaders, Environmental Health & Safety, and data center sites, to monitor organizational performance and implement training lessons learned, revisions, new and responsive training products.

Perform training consultation and provide Training Program expertise to Infra Data Center leaders and teams. Support the local development of training products through consultation, coaching, and advice.

Provide organization wide communication of new training and onboarding products, revisions, and initiatives.

Establish and maintain cross-functional and matrixed organizational relationships.

Ensure training records are prepared and maintained according to company policies, and federal, state, and local laws and regulations.

Occasional Travel – approximately 10% - 20%

Minimum Qualifications

10+ years of demonstrated experience administering training programs in critical infrastructure or industrial environments

Demonstrated experience applying Instructional System Design techniques and Training Models (ADDIE, Bloom’s Taxonomy, Kirkpatrick’s Model, etc.) to a training program.

Experience with Learning Management Systems (e.g., Cornerstone) and document repositories.

Demonstrated track record building and leading cross functional initiatives or programs.

Proven experience managing project timelines to meet aggressive deadlines and effectively prioritize a consistent flow of deliverables.

Experience turning complex information into engaging content across various channels and creating a mechanism for measuring impact across multiple learning audiences

Preferred Qualifications

Competency with modern training design, graphic design, video, learning authoring, prototyping and management tools such as, Articulate360, Adobe Captivate, Adobe Creative Cloud (Specifically Illustrator, InDesign, After Effects), Camtasia.

Cornerstone LMS Administrator Certifications

Experience with standard Data Center equipment or the equivalent

For those who live in or expect to work from California if hired for this position, please click here for additional information.

About Meta

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

US$142,000/year to US$202,000/year + bonus + equity + benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.

Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here .

Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form .

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Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here .

Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form .