Facility Operations Specialist

City of Bellevue, Washington; Bellevue (WA); On-site; USD 65,000 - 90,000; Full time

Job summary

The City of Bellevue is seeking a Facility Operations Specialist to provide on-site preventive and corrective maintenance at multiple city facilities. The role operates Monday through Friday from 6:30am to 5:00pm with after-hours and emergency support as needed, contributing to reliable building operations and safety.

Responsibilities include planning preventive maintenance, coordinating renovations, troubleshooting building systems, overseeing contractors, documenting work, and maintaining

Qualifications

• Graduation from high school or a GED equivalent.
• Four or more years of progressively responsible related experience in commercial facility maintenance.
• Must possess, or be able to obtain, a valid Washington State Driver’s license by date of hire. Must have and maintain a good driving record.
• Must successfully pass a criminal background check.
• Apprenticeship, certification, or other training related to facility maintenance activities preferred.
• Or any equivalent combination of education, experience and training that provides the required knowledge, skills, and abilities.

Responsibilities

• Plans, schedules, and participates in the preventive maintenance program for mechanical building equipment and systems.
• Coordinate and/or complete modifications on small to large-scale building improvement and renovation projects and/or oversee the work of contractors and vendors.
• Perform root-cause analysis to diagnose problems and implement corrective action and preventive measures.
• Performs a variety of preventive and corrective maintenance tasks on buildings and systems.
• Includes but not limited to; plumbing, lighting, carpentry, access control, HVAC, and general customer service requests.
• Coordinates and conducts safety and fire inspections with state and local authorities and outside safety vendors.
• Draft documents, scopes of work, manages contracts/RFPs, selects contractors, and processes invoices and closeouts.
• Support project managers with technical knowledge and coordination of vendors.

Skills

Facility maintenance

Safety awareness

Communication

Customer service

Education

High school diploma

4+ years facility maintenance experience

Tools

MS Office

Maintenance software

Job description

Please fill out your application as fully as possible. The City evaluates candidates based on the information provided in the online application only. Do not submit resumes and cover letters. Read the " Hiring Process " section below to learn more.

New hires typically receive between minimum and midpoint, however, we may go slightly higher based on experience, internal equity and market.

Job Summary

The Facility Operations Division of the Finance & Asset Management Department provides advanced preventive and corrective maintenance services at 12+ city facilities, including City Hall, Bellevue Service Center, and Fire Stations, encompassing over 700,000 sf of space. Our Facility Operations Specialists provide on-site support Monday-Friday between 6:30am and 5:00pm with after-hours/weekend/holiday support as needed.

Essential Duties And Responsibilities

• Plans, schedules, and participates in the physical performance of the preventive maintenance program for mechanical building equipment and systems.
• Coordinate and/or complete modifications on small to large-scale building improvement and renovation projects and/or oversee the work of contractors and vendors.
• Perform effective root-cause analysis to diagnose problems and implement corrective action and preventive measures to minimize future equipment malfunctions.
• Performs a variety of preventive and corrective maintenance tasks on buildings and systems.
• Including but not limited to; Toilet flush valves, plumbing valve rebuilds, clogged drain complaints, lighting issues, cubicle reconfigurations, general custodial support, access control and building automation support, HVAC comfort complaints, painting, carpentry, general customer service requests, etc...
• Coordinates and conducts safety and fire inspections with state and local authorities and outside safety vendors.
• Draft clear and concise documents, email correspondence, documentation of work performed.
• Draft scopes of work, vendor evaluation criteria, manages contract/RFP processes, selects contractors, prepare schedules, oversees vendor work, coordinates work with affected clients and process/authorize invoices for payment and project close out.
• Support Departments project managers and planners with technical knowledge of building systems/components and coordination of vendors.
• Review plans, specifications and proposals for renovations and new construction projects to ensure accuracy and compliance.
• Manage the work of contracted vendors on projects and assist/coordinate work that requires temporary shutdowns, interruptions to services or other alterations to normal business operations.
• Respond to severe weather events or other after-hours emergencies in compliance with the duty to report for assigned emergency operations to help support the restoration of normal services to facilities and the City’s infrastructure.
• Participates in standby rotation to provide emergency response on a 24-7 basis.
• Draft clear and concise documents in daily work and email correspondence.
• Uses mobile phone, computer, and/or other devices to communicate and to access Internet, email/messaging, calendar, etc...
• Utilizes our enterprise asset management system to accurately and timely record work order data, scheduling information, milestones, document work performed and enter timekeeping.
• Provides guidance, mentoring and support to new and/or less experienced building maintenance staff.
• Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.
• Employee must operate City vehicles to drive to various facility sites transporting materials, tools, and equipment.

Supervision Received and Exercised

Works under the general supervision of the Facility Operations Superintendent. No formal supervisory responsibility, but may act as lead worker, train new or developing employees, and/or review the work of other staff.

Qualifications

Knowledge, Skills, Abilities and Competencies

• Knowledge of equipment, materials, and supplies used in general building, systems, and grounds maintenance and repair services.
• Knowledge of occupational hazards and necessary safety precautions applicable to building equipment, installation, maintenance, and repair work.
• Ability to work independently and to complete daily activities according to work schedule.
• Ability to communicate effectively with customers, co-workers, contractors, and others both orally and in writing.
• Proficiency in the use of a variety of equipment and tools properly and safely.
• Proficiency with technology and computer use, particularly Microsoft Office applications and maintenance software.
• Ability to understand, interpret and follow written and oral instructions.
• Ability to establish effective working relationships and be a productive member of a team.
• Demonstrates exceptional customer service, integrity, and commitment to innovation, efficiency, and fiscally responsible activity.

Education, Experience, And Other Requirements

• Graduation from high school or a GED equivalent.
• Four or more years of progressively responsible related experience in commercial facility maintenance.
• Must possess, or be able to obtain, a valid Washington State Driver’s license by date of hire. Must have and maintain a good driving record.
• Must successfully pass a criminal background check.
• Apprenticeship, certification, or other training related to facility maintenance activities preferred.
• Or any equivalent combination of education, experience and training that provides the required knowledge, skills, and abilities.

Supplemental Information

Physical Demands

• Work involves walking, standing, talking, hearing, using hands to handle, feel or operate objects, tools, or controls, and reaching with hands and arms.
• Vision abilities required by this job include close vision and the ability to adjust focus.
• The employee may be required to push, pull, lift, and/or carry up to 80 pounds.
• The noise level in the work environment is usually moderately quiet while in the office and moderately loud when in the field or on jobs.
• Work may periodically require the employee to stand for long periods, climb, balance, bend, stoop, kneel, crouch, and/or crawl.
• The employee may be required to work in outside weather conditions, in wet and/or humid conditions, in high, precarious places, near moving mechanical parts, near fumes, airborne particles, and/or toxic or caustic chemicals, or near risk of electrical shock and/or vibration.

HIRING PROCESS

• Answer the Supplemental Questions when requested which can be found on the Questions tab of the Job posting.
• We do not accept resumes and cover letters during the anonymous application screening stage, unless otherwise stated in the job description.
• Applicants advancing to the next stage may be required to provide a cover letter, resume, writing sample, and references.

CONDITIONS OF EMPLOYMENT

• All candidates will be required to establish employment authorization and identity at the time of hire. The City is not able to sponsor work visas.
• All positions require the completion of references checks, including at least one prior supervisor.
• Some positions may require completion of a criminal background check prior to start employment.
• Some positions may require obtaining a commercial driver's license (CDL), licensures, or additional certifications.

At the City of Bellevue, you'll be part of a team committed to providing exceptional customer service, upholding the public interest and advancing the community vision. The six essential and enduring principles that guide our individual actions, our interactions, and our decision making in the City of Bellevue organization is: Exceptional Public Service, Stewardship, Commitment to Employees, Integrity, Innovation, and Diversity, Equity & Inclusion. You'll work in an environment that is innovative, collaborative, future focused, and committed to excellence. Bellevue welcomes the world. Our diversity is our strength. We embrace the future while respecting our past. It's what makes the City of Bellevue an exciting place to work, live, and explore.

The City of Bellevue supports workplace diversity. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, genetic information, disability, age, veteran status, or any other protected status. Persons needing assistance with the application process may call the Human Resources Office, at 425-452-6838 or [e-mail]. If you are invited to participate in the selection process and need ADA accommodations, please notify HR before you are scheduled for an interview or testing.

The City of Bellevue participates in the E-Verify program. Learn more about the E-Verify program.

https://www.e-verify.gov/sites/default/files/IER_RightToWorkPoster.pdf

https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPosterES.pdf

For any technical difficulties with your application, please contact the NEOGOV support line at 855-524-5627.

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