Facility Operations Leader

Life Time; Medford (MA); On-site; USD 39,000 - 53,000; Full time

Benefits offered by this job

Fully subsidized gym membership

Product and service discounts

401(k) with company match

Job summary

Life Time is seeking a Lead Facility Operations leader in Medford, MA to oversee the operations team, ensure cleanliness standards, and drive staff training and budgeting. This role supports up to 30 team members and partners with the General Manager on staffing decisions.

The position requires a high school diploma or GED, 2 years of management experience, CPR/AED within 30 days, and a CPO license within 6 months. Compensation is hourly with incentive pay potential.

Qualifications

• High School Diploma or GED required.
• 2 years of management experience.
• Building operations experience.
• CPR/AED certification required within 30 days of hire.
• Certified Pool Operations (CPO) license within 6 months of hire.
• Ability to lift 20 lbs repeatedly.
• Ability to stand/move around the club for extended periods.

Responsibilities

• Oversee locker rooms, fitness floors and common areas cleanliness 45%.
• Coach, manage and schedule up to 30 team members 20%.
• Train staff through orientation, direction and feedback 20%.
• Recruit for the Operations department; advise GM on hiring/promotions 5%.
• Maintain monthly/quarterly/annual department budget; submit financial reports 5%.
• Complete operations payroll; ensure labor costs stay within budget 5%.

Skills

Team leadership

Scheduling

Budget experience

Computer literacy

Education

High School Diploma or GED

College degree (preferred)

2+ years management experience

Tools

Microsoft Office

Job description

Position Summary

The Lead Facility Operations is responsible for overseeing the Operations department of their club in the delivery of Life Time’s cleanliness standards. They provide leadership for the operations department in the fulfillment of Life Time’s mission statement. This includes, but is not limited to, being responsible for all Fac Ops Team Members' ongoing training and scheduling, handling and overseeing the department's payroll budget and the recruiting/staffing and training .

Job Duties/Responsibilities

• Responsible for ensuring locker rooms, fitness floors and common areas clean, tidy and welcoming at all times - 45%
• Coaches, manages and schedules up to 30 team members - 20%
• Responsible for training staff through orientation, direction, and feedback - 20%
• Recruits for the Operations department and gives recommendations to the General Manager on hiring, promotions, and disciplinary actions - 5%
• Responsible for maintaining the monthly, quarterly and annual department budget, including submitting monthly financial reports to the General Manager - 5%
• Completes operations payroll and ensures labor costs fall within budgetary guidelines - 5%

Minimum Required Qualifications

• Education:
• High School Diploma or GED
• Years of Experience:
• 2 years of management experience
• Building operations experience
• Licenses / Certifications / Registrations:
• CPR/AED certification required within the first 30 days of hire
• Certified Pool Operations (CPO) license within 6 months of hire
• Other:
• Ability to routinely and repetitively bend to lift more than 20 lbs
• Ability to work in a stationary position and move about the club for prolonged periods of time

Preferred Qualifications

• College degree in business, hospitality, or related field
• Health and Fitness operations experience
• Proficient Computer Skills with Microsoft Office
• Background in the Military is beneficial

Pay

This is an hourly position with wages starting at $28.50 and pays up to $38.25, based on experience and qualifications. This position is also eligible for incentive pay based on business performance.

Benefits

• A fully subsidized membership
• Discounts on Life Time products and services
• 401(k) retirement savings plan with company discretionary match (21 years of age and older)
• Training and professional development
• Paid sick leave where required by law

Full-time Team Members are eligible for additional benefits, including:

• Medical, dental, vision, and prescription drug coverage
• Short term and long term disability insurance
• Life insurance
• Pre-tax flexible spending and dependent care plans
• Parental leave and adoption assistance
• Paid time off, including 5 to 20 vacation days per calendar year (based on tenure) and paid sick leave
• Deferred compensation plan, if the team member meets the required income threshold

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.