Facility Operations Leader

lifetime; Medford (MA); On-site; USD 39,000 - 53,000; Full time

Benefits offered by this job

Fully subsidized membership

Discounts on Life Time products and/or

401(k) retirement savings plan

Job summary

Life Time is seeking a Lead Facility Operations leader to oversee the club's operations, ensure cleanliness, and guide a team of up to 30 staff. The role includes training, scheduling, budgeting, and payroll oversight to align with the organization’s standards.

The position requires 2 years of management experience, CPR/AED within 30 days, and a CPO license within 6 months. Strong leadership and guest-focused service are essential.

Qualifications

• 2 years of management experience
• Experience in building operations
• CPR/AED certification required within 30 days of hire
• CPO license within 6 months of hire

Responsibilities

• Ensure locker rooms, fitness floors and common areas are clean, tidy and welcoming
• Coach, manage and schedule up to 30 team members
• Train staff through orientation, direction and feedback
• Recruit for the Operations department and advise GM on hiring, promotions and discipline
• Maintain department budget and submit monthly financial reports
• Process operations payroll and keep labor costs within budget

Skills

Team leadership

Operations management

Staff training

Budgeting

Coaching

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Position Summary

The Lead Facility Operations is responsible for overseeing the Operations department of their club in the delivery of Life Time's cleanliness standards. They provide leadership for the operations department in the fulfillment of Life Time's mission statement. This includes, but is not limited to, being responsible for all Fac Ops Team Members' ongoing training and scheduling, handling and overseeing the department's payroll budget and the recruiting/staffing and training .

Job Duties/Responsibilities

• Responsible for ensuring locker rooms, fitness floors and common areas clean, tidy and welcoming at all times - 45%
• Coaches, manages and schedules up to 30 team members - 20%
• Responsible for training staff through orientation, direction, and feedback - 20%
• Recruits for the Operations department and gives recommendations to the General Manager on hiring, promotions, and disciplinary actions - 5%
• Responsible for maintaining the monthly, quarterly and annual department budget, including submitting monthly financial reports to the General Manager - 5%
• Completes operations payroll and ensures labor costs fall within budgetary guidelines - 5%

Minimum Required Qualifications

Education:

• High School Diploma or GED

Years of Experience:

• 2 years of management experience
• Building operations experience

Licenses / Certifications / Registrations:

• CPR/AED certification required within the first 30 days of hire
• Certified Pool Operations (CPO) license within 6 months of hire

Other:

• Ability to routinely and repetitively bend to lift more than 20 lbs
• Ability to work in a stationary position and move about the club for prolonged periods of time

Preferred Qualifications

• College degree in business, hospitality, or related field
• Health and Fitness operations experience
• Proficient Computer Skills with Microsoft Office
• Background in the Military is beneficial

Pay

This is an hourly position with wages starting at $28.50 and pays up to $38.25, based on experience and qualifications. This position is also eligible for incentive pay based on business performance.

Benefits

All team members receive the following benefits while working for Life Time:

• A fully subsidized membership
• Discounts on Life Time products and services
• 401(k) retirement savings plan with company discretionary match (21 years of age and older)
• Training and professional development
• Paid sick leave where required by law

Full-time Team Members are eligible for additional benefits, including:

• Medical, dental, vision, and prescription drug coverage
• Short term and long term disability insurance
• Life insurance
• Pre-tax flexible spending and dependent care plans
• Parental leave and adoption assistance
• Paid time off, including 5 to 20 vacation days per calendar year (based on tenure) and paid sick leave
• Deferred compensation plan, if the team member meets the required income threshold

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.