Facility Operations Assistant Lead

lifetime; Puerto Rico; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Fully subsidized membership

Discounts on Life Time products and se

401(k) retirement savings plan with 회사

Training and professional development

Paid sick leave

Medical, dental, vision and Rx cover

Paid time off (5–20 days)

Job summary

Life Time is seeking a Facility Operations Assistant Manager to support the Facilities Operations Manager in delivering clean, functional facilities and excellent member service. This full-time role advances team training, oversees safety compliance, and aids in budgeting while adapting to an opposing shift from the Manager.

The position requires a high school diploma or GED, CPR/AED within 30 days, and AFO/CPO certifications with flexible hours to meet business needs.

Qualifications

• High School Diploma or GED required.
• CPR/AED certification within 30 days of hire.
• 1 year of customer service experience.
• AFO certification required.
• CPO license within 3 months of hire.
• Flexible schedule to meet business needs.

Responsibilities

• Maintains locker rooms, fitness floors, common areas and amenities.
• Responds to member feedback with urgency and follows up with solutions.
• Assists in monthly and annual budget recommendations.
• Trains team members through ongoing coaching and feedback.
• Serves on the club Safety Committee ensuring OSHA compliance.
• Assists with recruiting and interviewing for Operations.
• Attends weekly department and all club meetings.
• Gleans feedback and builds relationships with members.
• Coordinates and creates Operations staff schedules.

Skills

Customer service

Team communication

Safety compliance

Education

High School Diploma or GED

CPR/AED certification

Aquatic Facilities Operator Certification (AFO)

Certified Pool Operator license (CPO)

Job description

Position Summary

The Facility Operations Assistant Manager is a full-time position that assists the Facility Operations Manager in delivering clean and functioning facilities while providing excellent customer service. This may include maintaining club space, training fellow team members, and being the source of managerial support when the Manager is not present. The Facility Operations Assistant Manager works the opposite schedule of the Facility Operations Manager and must be flexible to meet the needs of the business.

Job Duties and Responsibilities

• Assists staff in maintaining locker rooms, fitness floors, common areas, and amenities
• Responds to member feedback with urgency and provides follow up communication with solutions
• Assists the manager with monthly and annual budget recommendations
• Assists in training team members through providing on going training, coaching, counseling, and continuous feedback
• Serves on the club Safety Committee ensuring policies and regulations are in compliance with OSHA regulations
• Assists with the recruiting and interviewing for the Operations department
• Attends weekly department head, Operations department, and "all club" meetings
• Builds positive relationship with members while gathering feedback
• Coordinates and creates Operations staff schedules

Position Requirements

• High School Diploma or GED
• CPR/AED certification required within the first 30 days of hire
• 1 year of customer service experience
• Aquatic Facilities Operator Certification (AFO)
• Certified Pool Operator license (CPO) within 3 months of hire
• Must be available to work a flexible schedule to meet the needs of the business

Preferred Requirements

• Health and fitness operations experience
• College degree in business, hospitality, or related field
• Experience with building operations

Pay

This is an hourly position with wages starting at $26.00 and pays up to $34.75, based on experience and qualifications.

Benefits

• All team members receive the following benefits while working for Life Time:
  • A fully subsidized membership
  • Discounts on Life Time products and services
  • 401(k) retirement savings plan with company discretionary match (21 years of age and older)
  • Training and professional development
  • Paid sick leave where required by law
• Full-time Team Members are eligible for additional benefits, including:
  • Medical, dental, vision, and prescription drug coverage
  • Short term and long term disability insurance
  • Life insurance
  • Pre-tax flexible spending and dependent care plans
  • Parental leave and adoption assistance
  • Paid time off, including 5 to 20 vacation days per calendar year (based on tenure) and paid sick leave
  • Deferred compensation plan, if the team member meets the required income threshold

For California residents, please review https://my.lifetime.life/policy/ca-privacy-policy.html for information about our privacy practices, including the information we collect and your rights relating to your information.

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.