Facility Operations Assistant 1 - VID 214154

NYS Office of General Services; City of Albany (NY); On-site; USD 36,000 - 48,000; Full time

Job summary

NYS Office of General Services is seeking a Facility Operations Assistant to support the Convention and Cultural Events team. The role involves maintaining high customer service standards while coordinating with diverse clients and staff across Empire State Plaza and related facilities.

Responsibilities include setting up event spaces, assisting with moving equipment, and ensuring safe, efficient operations during evenings and weekends.

Qualifications

• Must be physically able to perform the tasks of the position.
• Ability to understand and carry out written or oral instructions.
• Valid New York State driver's license if required for vehicle operation.

Responsibilities

• Perform routine manual labor relating to operation and maintenance of Empire State Plaza, Convention Center, Harriman Campus, Harlem State Office Building, and other OGS facilities.
• Provide labor support for Plaza events including concerts, festivals, ice-rink operations; set up tables, chairs, tents, signage, etc.
• Set meeting and event spaces according to provided layouts and accommodate change orders as needed.
• Move equipment and supplies; operate stage lift as necessary.
• Ensure room and equipment setups meet client needs and report change orders to staff.
• Oversee loading dock area for cleanliness, safety, and accessibility.
• Perform routine maintenance and cleaning duties.
• Provide evening and weekend labor support as required; cooperate with CCE and OGS staff to ensure smooth event execution.

Skills

Manual labor

Customer service

Physical fitness

Job description

Duties Description

As a member of the Convention and Cultural Events team (CCE), the Facility Operations Assistant will serve as a representative of the State of New York and CCE and will be required to maintain OGS customer service standards and professionalism. The FOA will interface with a variety of clients, ranging from children and families, diverse cultural community groups, members of the professional community, elected officials of all branches of government, etc.

• Perform a variety of routine manual labor services related to the operation and maintenance of the Empire State Plaza and Convention Center, Harriman Campus, Harlem State Office Building, and other OGS managed facilities.
• Provide manual labor support for year‑round At the Plaza events including concerts, festivals, ice‑rink operations, etc. Locations include the concourse, the plaza, and other locations as needed. Set‑ups include but are not limited to tables, chairs, tents, weights, table‑skirting, pipe and drape, signage, etc.
• Set meeting and event spaces at the ESP Convention Center and at other OGS managed facilities to support activities. Furnishings include tables, chairs, skirting, and other equipment required. Facilities are set according to the layout provided. Change orders are frequently required and must be accommodated whenever feasible.
• Assist with moving equipment and supplies in and out of the facility and/or assigned storage areas. This may include items ranging from production equipment, cases, boxes of brochures to delicate works of art, to large, cumbersome displays and sets. Operate the stage lift as necessary.
• Provide excellent customer service by interfacing with clients and ensuring room and equipment setups are in keeping with their needs. Report any change order requests to appropriate staff.
• Oversee loading dock area. Ensure the area is clean, safe, and accessible.
• Perform routine maintenance and cleaning duties.
• Provide evening and weekend labor support as needed; perform miscellaneous tasks as required. Remain visible and accessible; work with all CCE and OGS staff members to ensure the smooth execution of all events.

Operational Needs

• Core work hours will be Monday - Friday, either 7am-3pm OR 8am-4pm.
• Ability to work a flexible schedule including evenings, weekends, and holidays.
• Overtime will be mandatory to support event operations.
• Ability to lift 50 lbs.
• Ability to work on a ladder.

Minimum Qualifications

There are no education or experience qualifications for this class. Applicants must be physically able to perform the tasks of the position and be able to understand and carry out written or oral instructions.

When required to operate motor vehicles, incumbents must possess a valid New York State driver's license appropriate for the type of vehicle being operated.

NOTE: IN ORDER TO AWARD THE PROPER CREDIT FOR WORK EXPERIENCE, RESUMES MUST INCLUDE MONTH AND YEAR FOR START AND END DATES. IF ANY OF THIS EXPERIENCE IS LESS THAN FULL TIME YOU MUST INDICATE THE AVERAGE NUMBER OF HOURS WORKED PER WEEK.

Additional Comments

The Office of General Services (OGS) is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage applicants from all communities to apply.

For a full version of OGS’s EEO/AA statement and benefits joining Team #OneOGS, please visit http://www.ogs.ny.gov/employment.