Facility Manager: Safety, P&L, & Customer Growth

Depot Connect International; Marietta (OH); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

401(k) with generous employer match

Paid time off

10 Paid holidays

Flexible spending account

Optional Health savings account &

Job summary

Depot Connect International in the United States is seeking a Facility Manager to create a safe, high-performing work environment and drive profitability through excellent service and regulatory compliance. You will manage customer relationships, oversee invoicing, and lead safety initiatives across the facility.

The role requires 3+ years in management within chemical manufacturing, transportation, or similar settings, with strong communication and leadership skills.

Qualifications

• At least 2 years of experience managing P&L.
• High School Diploma or equivalent; Bachelor's degree preferred.
• 3 years of management experience.
• Experience managing a team in chemical manufacturing, transportation, or similar industry.
• Proven track record in a customer-facing role with demonstrated success in managing customer expectations and building lasting business relationships.
• Experience with work order management systems, job costing, and overseeing billing/invoicing processes.
• Has had direct responsibility for safety performance and EHS compliance.
• Has worked in industrial or harsher environments (variable temperatures, outdoor yards, industrial shop floors).
• Exceptional verbal, written, and interpersonal communication skills.
• Mechanical aptitude.
• Comfortable working in a variety of computer systems and operational software.

Responsibilities

• Cultivate and nourish relationships with current and prospective customers, acting as a trusted partner to ensure high customer satisfaction, retention, and repeat business.
• Proactively communicate with customers regarding service timelines, equipment readiness, and tailored maintenance solutions.
• Oversee final invoicing on all completed work orders to ensure accuracy, proper labor and parts capture, timely billing, and transparent communication with customers.
• Maintain safe and environmentally correct practices and procedures by adhering to all Company SOPs.
• Provide training for all trailer technician and office personnel at the facility. Provide trailer technicians with daily tasks during shift changes.
• Conduct daily, weekly, and detailed quarterly safety audits of the facility. Conduct documented monthly safety meetings.
• Maintain building, grounds, and equipment by arranging for regularly scheduled maintenance utilizing lead personnel and getting quotes and/or approval on corrective maintenance.
• Provide input on an annual basis regarding capital expenditure projects for the facility.
• Maintain regulatory compliance reporting in accordance with federal, state, or local agencies.
• Maintain waste logs, prepare drums for, and complete shipments of waste off-site.
• Hire, discipline, reward, and terminate employees in accordance with current corporate policy.
• Assist in the sales effort to increase revenues by identifying new commercial opportunities, expanding services with existing accounts, and maintaining tight cost controls using corporate authorized vendors, minimizing overtime, conserving assets, and proper management techniques.
• Other duties as assigned.

Skills

Leadership

Customer-facing

Communication skills

Mechanical aptitude

Safety compliance

Computer systems proficiency

Education

High School Diploma or equivalent

Bachelor's degree preferred

Tools

Work order management systems

Job costing

Billing software

Operational software

Job description

Depot Connect International in the United States is seeking a Facility Manager to create a safe, high-performing work environment and drive profitability through excellent service and regulatory compliance. You will manage customer relationships, oversee invoicing, and lead safety initiatives across the facility.

The role requires 3+ years in management within chemical manufacturing, transportation, or similar settings, with strong communication and leadership skills.