Facility Manager - Residential Parking Operations

Reimagined Parking; New York (NY); On-site; USD 42,000 - 46,000; Full time

Benefits offered by this job

Union representation

Job summary

Reimagined Parking is seeking a Facility Manager for Residential Parking Operations at its New York site. The role oversees safe and efficient parking operations, supports the Operations Manager in staffing, revenue control, safety, and client relations, and ensures adherence to company standards.

You will supervise location staff, coordinate onboarding and training, and serve as a liaison to clients and Property Managers.

Qualifications

• Must be 18 years or older.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Experience in account management and revenue collection.
• Previous supervisory experience.

Responsibilities

• Assist in supervising location staff; delegate, coach, monitor performance and ensure standards.
• Support Operations Manager in hiring, onboarding, scheduling and training.
• Act as a point of contact to client or Property Manager and attend location meetings.
• Monitor facility maintenance to keep garage/lot clean, safe, and up to standards.
• Assist in supervising ticket inventory, cash flow, reports and audits to prevent loss.
• Help prepare daily, weekly, and monthly operating reports.
• Fill in to provide coverage for front line positions as needed.
• Use respectful communication to assist guests with questions and concerns; address escalations.
• Respond immediately to reports of accidents, incidents, or safety concerns.
• Communicate professionally with guests, clients and teammates.

Skills

Communication

Supervisory experience

Account management

Revenue collection

Parking industry experience

Tools

Microsoft Office

Job description

Facility Manager - Residential Parking Operations

Application Deadline: 30 September 2026

Department: Operations - Field(OPS001)

Employment Type: Full Time

Location: I72-67_34-20 Junction Blvd

Reporting To: Operations Manager

Compensation: $21.00 / hour

Description

The Facility Manager ensures the safe and efficient parking operations, while delivering service that exceeds our customer/client’s expectations. This role is responsible for assisting the Operations Manager in all aspects of operating the parking facility including: staff management, revenue control, safety, and client relations.

Key Responsibilities

• Assist in the supervision of location staff including: delegating, coaching/developing, monitoring performance, and ensuring compliance with all company standards.
• Provide support to Operations Manager in regard to hiring, onboarding, scheduling, and training new employees.
• Act as a point of contact to client or Property Manager; attend location meetings as appropriate, and respond to client requests in order to maintain a good working relationship.
• Monitor maintenance of the facility and associated premises to ensure that the garage/lot is clean, safe, and maintained to standards; supervise on‑going maintenance projects to ensure quality and timely completion.
• Assist in the supervision of ticket inventory, cash flow, reports, and audits to prevent loss through theft, error, or carelessness.
• Assist Operations Manager in preparing daily, weekly, and monthly operating reports as required.
• Fill in to provide coverage for front line positions, as needed.
• Use respectful communication to assist guests with their questions, problems, and concerns; address escalated concerns from guests.
• Immediately respond to reports of accidents, incidents or safety concerns.
• Communicate professionally at all times with guests, client, and teammates.

OTHER DUTIES: Please note this job description is not designed to cover or contain an all-inclusive list of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change at any time with or without notice.

Skills, Knowledge and Expertise

• At least 18 years of age
• Excellent written and oral communication skills
• Proficient in Microsoft Office Suite (Word, Excel, Outlook)
• Experience in account management and revenue collection
• Previous supervisory experience
• Previous in the parking industry, preferred
• Must be authorized to work in the United States and able to provide documentation verifying eligibility, as required by the Department of Homeland Security. Reimagined Parking participates in the E‑Verify program to confirm employment eligibility.

Benefits

Union

• If this position is union‑represented, employment terms, benefits, and conditions are governed by the applicable Collective Bargaining Agreement (CBA).