Facility Management-Program Manager

Roy Jorgensen Associates, Inc.; Green Bay (WI); On-site; USD 70,000 - 100,000; Full time

Job summary

A leading company in facility management is seeking a Program Manager in Green Bay, WI, to oversee operations and vendor relationships. The ideal candidate will possess strong leadership, financial management skills, and a dedication to service excellence. This full-time role requires experience in managing facilities and maintaining client satisfaction. Benefits include competitive salary with annual bonus, comprehensive insurance, and generous retirement options.

Benefits

Health & Dental Insurance

401(k) Retirement Plan

Paid Time Off

Flexible Spending Accounts

Employee Assistance Programs

Comprehensive Training Opportunities

Qualifications

• Minimum 5-10 years related experience in management.
• Requires strong leadership and HR skills.
• Understanding of financial statements and operations.

Responsibilities

• Manage the day-to-day operations and vendor relations.
• Develop and implement budgets and work plans.
• Ensure delivery of exceptional customer service.

Skills

Customer Service

Project Management

Vendor Management

Communication Skills

Leadership

Conflict Resolution

Time Management

Problem Solving

Education

Bachelor's Degree in relevant field

Tools

Maintenance Management Software

CMMS

Job description

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FACILITY MANAGEMENT - PROGRAM MANAGER

FACILITY MANAGEMENT - PROGRAM MANAGER

Position Summary: The company is currently seeking a full-time facilities program manager. This position is directly responsible for the profitability and reputation of the company on a day-to-day basis. This position is part of our upper-level management and responsibilities include but are not limited to vendor management, client relations, annual budgeting (develop and implement), HR and business development. The position will support the state of Wisconsin.

The company desires an individual with a high degree of focus on customer service and client relations and an aptitude for facilities program maintenance management. The preferred candidate will be responsible for the day-to-day operations and focus on all aspects of the account, including an understanding of the Scope of Services, Contract Requirements / Performance Standards, Organizational Structure and Staffing Allocation, Work Plans and Budgets (Monthly, Annual), Vendor Management, CMMS management, Reporting (Internal / External), Quality Control Program, and Training Program. This candidate will be dependable and lead by example when conducting business for the company (professional, responsive, and quality-driven) and communicate these values to their staff at all levels. The candidate will assist in developing work plans and budgets. Manage staff and subcontractors and other supervisory activities as assigned. Be customer service oriented, a self-starter, reliable, flexible, conduct themselves professionally, be able to make informed decisions, and be willing to learn. Candidate should be able to work with subcontractors to obtain proposals for repairs/replacements as needed. A company vehicle will be provided.

Experience And Skills Required

Requires minimum 5-10 yrs. related experience with a management background (construction or maintenance management) Prefer public sector experience

Detailed understanding of financial statements and how to manage them

Creative and innovative team player with a positive attitude and strong work ethic

Proven ability to have a planned and systematic approach to time management, project management, and problem-solving

Strong communication skills, oral and written skills

Strong presentation skills and ability to communicate a message in a clear and precise way

Strong negotiation skills

Ability to manage conflict resolution in a professional manner

Strong HR skills and a genuine interest in the development and success of our employees

Fanatical customer service and client focused.

Understanding of field operations and applicable standards and specifications

Speak, read, write, and comprehend the English language

Demonstrated effective leadership abilities

Neat, clean, and presentable appearance

Computer and hand-held device skills, (email, scheduling, maintenance management, work order & PMs)

Schedule

Full-time; 40 hours a week; Day shift, Monday through Friday. Must be able to work nights and weekends if required. This position is considered as essential personnel and be available 24/7, as needed.

Salary

Based on experience, plus benefits.

Total Compensation Package to include: Competitive base pay, annual profitability-based bonus, recognition incentives and extensive training opportunities. Comprehensive Benefit Plan options for full time employees to include: Health & Dental insurance, Vision Discounts, 401(k) Retirement Plan, Vacation, Sick, Life Insurance, Long Term Disability coverage, Flexible Spending Accounts, Employee Assistance Plans and more!

Company will conduct Background check, MVR, and Controlled Substance testing prior to hire.

Roy Jorgensen Associates, Inc. is an Equal Opportunity Employers and is committed to diversity in our workforce. EOE/M/F/D/V

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Project Management and Information Technology

• Industries

  Truck Transportation

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