Facility Management Coordinator

H Mart; Whittier (CA); On-site; USD 50,000 - 74,000; Full time

Benefits offered by this job

Health, Dental & Vision insurance

401(k) Retirement Plan with up to 5% (

Job summary

H Mart in Whittier, CA seeks an operations support role to oversee daily help desk tasks, ensure tickets are assigned, tracked, and closed, and coordinate with vendors for facility needs.

You will process invoices, draft project reports, visit regional stores, support in-house technicians, and schedule maintenance. A BS/BA in management or accounting is preferred, plus strong communication, a valid driver’s license, and willingness to travel domestically.

Qualifications

• BS/BA in Management or Accounting or related field.
• Strong communication with vendors and store managers.
• Must have a valid driver’s license and be able to operate company vehicle.
• Proficiency with Microsoft Office (Excel, Outlook, etc.).
• Basic knowledge in SAP is preferred, not required.
• Able to travel domestically.
• Excellent written, verbal, and interpersonal communication abilities.
• Bilingual in Korean and English preferred.

Responsibilities

• Provide daily help desk oversight to ensure tickets are assigned, work scheduled, and completed.
• Monitor ticket progress to ensure tasks are completed within expected time-frames.
• Purchase parts and equipment; communicate with vendors for facility management needs.
• Process invoices and payments to vendors; draft reports for projects.
• Visit regional stores periodically to check and follow up with store requests; coordinate with contractors.

Skills

Vendor negotiation

Communication skills

Driver's license

Microsoft Office

SAP knowledge

Domestic travel

Bilingual: Korean & English

Education

BS/BA in Management or Accounting

Tools

SAP

Job description

• Provide daily help desk oversight to ensure help desk tickets are promptly assigned, work scheduled, and completed
• Monitor ticket progress to ensure tasks are completed within expected time-frames
• Purchase Parts and Equipment
• Correspond and communicate with vendors for facility management needs
• Process invoices and payments to vendors
• Process draft reports for different projects
• Visit regional stores periodically to check and follow up with store requests
• Support In-house technicians
• Follow protocol for effective maintenance of facilities, equipment and supplies
• Schedule and document maintenance and repairs on equipment
• Coordinate with outside contractors for the service and repairs

Responsibilities But Not Limited To

• Provide daily help desk oversight to ensure help desk tickets are promptly assigned, work scheduled, and completed
• Monitor ticket progress to ensure tasks are completed within expected time-frames
• Purchase Parts and Equipment
• Correspond and communicate with vendors for facility management needs
• Process invoices and payments to vendors
• Process draft reports for different projects
• Visit regional stores periodically to check and follow up with store requests
• Support In-house technicians
• Follow protocol for effective maintenance of facilities, equipment and supplies
• Schedule and document maintenance and repairs on equipment
• Coordinate with outside contractors for the service and repairs

Qualifications/Skills

• BS/BA in Management or Accounting, Manufacturing Engineering Major or related field
• Good communication skills to negotiate with vendors and speak with store managers
• Must be able to safely operate company motor vehicle and possess a valid driver’s license
• Proficiency with Microsoft Office (Microsoft Excel, Microsoft Outlook, etc.)
• Basic knowledge in SAP is preferred, not required
• Able to travel domestically
• Excellent written, verbal, and interpersonal communication abilities
• Self-motivated with the ability to work both independently and in a team
• Bilingual in Korean and English language preferred

Benefits

• Health, Dental & Vision insurance / EAP (Employee Assistance Program) per company policy
• 401 (k) Retirement Plan with up to 5% match per company policy
• Life Insurance and AD&D (Accidental death & Dismemberment) per company policy
• BTA Insurance (Business Travel Accident Coverage)
• Company provided lunch
• Paid-time off (PTO) and Paid Holidays per company policy
• Celebration & Condolence Benefits per company policy
• Employee Discount Program (5%)
• Holiday Gift certificates per company policy
• FSA (Flexible Spending Account) per company policyDCFSA (Dependent Child Care Spending Account) per company policy

Work Hours

• MON-FRI, 8:00am to 5:00pm

Salary & Wages

• $49,500 - $73,800 annually